1. Disaster Restoration Pros

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Columbia, IL

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Disaster Restoration Pros

5.0 (1 review)
Open • Open 24 hours

Services - Disaster Restoration Pros

Mold remediation

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8 years ago

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Midwest Carpet & Duct Cleaning/Midwest Restoration

Midwest Carpet & Duct Cleaning/Midwest Restoration

(3 reviews)

We moved into a new home in September. It was clear a lot of construction was recently done to the…read morehouse, even though it was built in 2008. I decided to get the ducts cleaned due to my asthma and having a 3 year old. A friend of mine told me about these guys, and said she highly suggested them. Called and spoke with Charlie. He was easy to talk to and schedule with. Got me in quick too! Couldn't be happier that I chose them. I felt comfortable the entire time Monte and Jim were here. I had great conversations with both of them actually. They were completely open about what was going on the whole time and helped me understand one of the issues they came across. The price was on point. This day and age, customer service goes along way for me and that could've been the full five stars right there but I feel like the air already feels cleaner too so definitely 5/5!

I would not recommend this company for carpet cleaning services. First, the technician showed up…read more30 minutes late and did not apologize at all for being late. Second, and most important, numerous stains in the carpet were still visible after the service, with more appearing AFTER the carpet was cleaned. I requested half the price I paid to be refunded (I understand the company incurred some costs for the service). The owner said he would refund the whole price via VENMO (I have the text exchange), however, he has since ghosted me. I have attempted to contact the owner both via text and phone messages to give him the opportunity to honor his word - but I have heard nothing back from him.

Best Choice Roofing - Winners of the 2026 Small Business of the year from the St. Charles Regional Chamber

Best Choice Roofing

(8 reviews)

St Charles

This company really is the best choice we could've made for our roof replacement project! Josh, the…read moregeneral manager, was exceptionally responsive to our needs. He worked directly with our insurance company to get additional items covered that were not initially covered by insurance. Josh is very personable and knowledgeable when it comes to this profession. He was always very polite and involved in the project before, during and after the job was done. His installers were on time and had to work extra hard because the shingles could not be loaded directly on the roof and the waste dumpster could not be brought close to the house due to our driveway layout and large trees. Regardless, they finished the project on time and were respectful of our property. We are very happy with the outcome of the new roof. Josh worked to make sure we were pleased with the shingle selection and made special trips to our property to drag a magnetic rake across the lawn to pick up any remaining nails, even after the installers had done this when finishing the project. This addressed our concern since we have a dog that could otherwise have stepped on them. We highly suggest this company and specifically the general manager, Josh!

They were great to work with. I had specific Requests to accommodate and respect my neighbors…read moreproperty and they were on it and my neighbor was happy as much as we were. Roof and gutters are perfect. The company really listened to what we wanted. Nick and Tanner were the bes!

Clean Green Carpet Cleaning

Clean Green Carpet Cleaning

(41 reviews)

St Ann

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

Rapid Dry - Wall.

Rapid Dry

(38 reviews)

The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

They showed up in a couple days after being called, so not too bad. Then is got bad. they would…read moreshow up for a day and get some things done and then call and say they had an emergency and then not show up a couple days, later when they showed up do some work, they would leave the wet carpet and debris in the basement. Would call and not show up for a week. finally got all the wet carpet, padding and drywall. They started in 2nd week of March and finished in later April. They would ask if they could leave some equipment behind, so they did not have to drag it around, and then charge me for it being stored at my house. Also, they never quoted a price until they found out how much insurance was covering. When they found that out they got a contract out to us at the end of the work instead of upfront. I feel that they took advantage of a situation and inflated their prices knowing how much insurance would cover. I would never recommend or even come close to using this company ever again.

Disaster Restoration Pros - damagerestoration - Updated November 2026

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