When I moved to Maui this past summer and needed auto insurance I was referred to Mark, and I am so…read morethankful! Not only did we get a great deal on auto insurance, but everyone in the office is so kind and helpful! They even helped me notarize documents and fax them back to the mainland when my dad passed away recently, so that I wouldn't have to go to a local mortuary to sign them. I would highly recommend Mark and his team to anyone!!

Celia is great! she is knowledgable and nice. When I walked in I was greeted with a smile and a…read morefriendly face. We refinanced my vehicle I was approved for a better rate .

Tracy's positive can-do attitude and her years of expertise are just a small part of what makes her…read morethe best in the insurance business! Tracy is reliable, professional, and an amazing resource for the business community. Highly recommended!

Tracy did not come through during the Lahaina wild fires situation. We tried to contact her…read moremultiple times days after the tragic chaos only to get automated replies to contact the main number. Long story short, she did not renew the property insurance in 2023 - we had it for the prior years. She does not respond quickly and does not work quickly like these other reviews say. On top of that, her attitude as if we were bothering her and her lack of empathy topped it off. Do not work with Tracy Adams of Adams & Associates.

We worked with Hailey as our mortgage broker at Pacific Home Loans for our home purchase in Kauai,…read moreand she was excellent throughout the entire process. She and her team really went above and beyond. She researched a ton of options for us, walked us through each one thoroughly, and gave clear, practical advice without ever being pushy. We always felt like we understood what we were choosing and why. She was available pretty much all the time and stayed closely coordinated with everyone involved to keep things moving. This was a complicated deal with a lot of moving parts, and she somehow made it feel simple on our end. She also got us a great rate, which obviously matters, but what stood out more was the amount of effort and care she put into making sure everything came together smoothly. Overall, just a really solid experience. I'd absolutely recommend Hailey and her team.

Keith Holland and Pacific Homes loans are the BEST loan officers. They are experts in funding RE…read moretransactions. I've been a RE broker for 40 yrs and they're in the top 3% of the best. If you want to get approved see Keith. Thank you!!

I truly cannot say enough good things about Tera and everything she did for us throughout our…read morerefinance. This was so much more than simply refinancing a home for our family. It meant finally being able to close an incredibly difficult chapter of our lives and move forward with a sense of peace and security that we have been waiting a very long time for. From beginning to end, Tera was patient, supportive, communicative, and truly dedicated to helping us get through this process. She understood how much this refinance meant to us on a personal level, and we always felt like we had someone in our corner who genuinely cared about getting us to the finish line. Having this refinance finally completed has relieved an amount of stress that is hard to even put into words. It feels like an enormous weight has been lifted off our shoulders, and the sense of relief we have now is something we simply cannot compare. For the first time in a long time, we feel like we can finally close that chapter, breathe, and focus on moving forward. Tera, thank you for all of your hard work, patience, and dedication. You didn't just help us refinance our home--you helped give our family a fresh start and a sense of peace that means more to us than you will ever know. We will forever be grateful for everything you did to help make this possible.

We were on the verge of having to leave Hawaiʻi because buying a home here didn't seem possible,…read moreespecially with my credit not being the best. I honestly didn't think homeownership was going to happen for us. Tera and her team changed everything. They guided me step by step, told me exactly what to do, kept me on track when I doubted myself, and reassured me through all the stress and anxiety. There were many moments I thought something would go wrong, but Tera never let that happen. Getting the keys to our first home was truly a dream come true. Not only are we still living in Hawaii, but we can afford it. This moment is all thanks to Tera and everyone at Hawaii Financial Services. Top-notch service, genuine care, and a team that feels like family. I highly recommend them. Your dream to buy a home in Hawaii will become a reality with Hawaii Financial Services.

Elizabeth is an amazing person and articulate Insurance Agent. I went to her after other Life…read moreInsurance Companies sent me flyers but didn't want to take the time to talk to me, pushed me off to another department and they said they'd call back and never did. Elizabeth is patient and was not trying to "sell me" a policy, she asked me the right questions, gave me several options and I hand picked the policy that was right for me with no pressure. She gave me time to think about it and was hands on during the entire process. She gave me detailed answers to my questions and I would go to her again with future insurance needs.

Jonathan Fiske saved me hundreds a year on home insurance. The nearest quote from another…read morewell-respected broker was almost twice as high. It was a ridiculous difference. Props to Jonathan for helping us make our Maui dreams more affordable. I have his card to give to others.

As someone who likes to keep my options open, I like to change cars erratically and with little to…read moreno notice. And my insurance agent suffers as a result. Also, I tend to get myself into weird situations and have an active imagination so I will often ask my agent ridiculous questions. Example, I was going on a trip to Portland during the dead of winter. My concern was that I have no idea how to drive in ice/snow. What if I'm driving up a hill and lose traction, my rental car careens down said hill and strikes multiple vehicles on the way down. Does that count as one claim or multiple claims? Is this something a normal person concerns themselves with, absolutely not. Does an insurance agent want to deal with said questions, absolutely not. But Lindsey Morihiro has been a true blessing, she is patient and eager to answer any questions. She goes above and beyond to help me find the proper insurance package for me and my unique needs. When I had to file a claim it was a breeze, what would normally be a tedious process dealing with some jamoke in Iowa with a national firm. Going with a big company you are just a policy number and dollar amount. With Lindsey its Ohana, no one gets left behind or forgotten. 10/10 would return.

I have purchased a home and, more recently, land using First Hawaiian Mortgage. These ladies are…read moreAMAZING! Intelligent, speedy and extremely knowledgable about current home loan situations. As the owner of a small business, I have been very grateful to have them navigate me through this tedious process. They have helped me achieve 2 of my biggest goals and I cannot imagine buying without them!! Call them if you want to own your dream place and not lose it in escrow like far too many people do :)

Liza & Luana are the best! I am consistently treated with warmth & respect when doing business with…read morethem. They are infinitely patient with me & my questions, always happy to help.

I just went in to get a quote on insurance. I was honest with them about possibly selling the moped…read moreand needing insurance before I can register and safety it. They stopped what they were doing and told me to go somewhere else, YES THEY TURNED ME AWAY! The STATE FARM INSURANCE COMPANY BESIDE MINIT STOP IN PUKALANI, DID NOT WANT MY HARD WARNED MONEY! I seriously just sat here and opened up a Yelp account over this because I was so upset and disappointed.