We had very prompt service, reasonable prices and they did a really thorough job. Our carpets have…read morebeen cleaned before but this cleaning was extremely well done. That included carpets and a chair. Very satisfied.

Champion Carpet Cleaning was Fantastic. I could not believe the before and after of the carpet-…read morebedrooms, hallways and long stairway. They were beautiful!! I also learned from Dave who is very knowledgeable and will use the information for future carpet care. I found the price to be very reasonable. I Highly Recommend Champion!! Thank you Dave and Kim.

Carpet cleaning I used them for many years to clean my…read morecarpets and stairway that were carpeted. They always did an excellent job and I was pleased when they finished. I was always pleased with their performance & the finished product. Professional work.

My daughter called & was told a manager would call her in 1-2 days. She has still yet to hear…read moreanything.

I have been disappointed With the communication and timeliness of their service. My experience with…read morethem is still going on. I feel like I have to beg to find out when they are coming to do something. All very piecemeal. My daughter had her entire house sided in 3 days By another contractor. My job is so much smaller., feel like they expect me to waitvuntil it is convenient for them, and they do not take scheduling seriously.

My Apartment was involved in a fire & most of my belongings had either heavy smoke &/or water…read moredamage. From start to finish, my whole experience with Property Services of WNY was a very positive experience. They were timely, friendly, knowledgeable & professional. They were true to their word & delivered what I was promised. Thank you all for taking care of all my belongings during one of the most difficult experiences of my Life--

Easy to set up an appointment online. Good communication. Chris assessed the whole project and…read moresuccessfully came to perfect solutions. Clean work (for such a dirty job) organized professional. Highly recommend.

Have used in past with out issue. Today have full house back up, called hours ago and made…read moreemergency appointment. Appointment between 3-5 today. Very happy with that. they call at 2:30 and inform me the appointment has been moved to next Friday. Like that would be ok with anyone. And then made some statement that discounts offered do not apply. promply hung up and will never call again. The thought of trying to find plumber now at 3 pm. When I called them around 10 am. They stink big time! ron

Service man was very dedicated and helpful. They ended up coming outside of the projected time, but…read morethen I realized that they're open seven days 24 hours a day. So I realize that they will eventually get to my home. And when they did, they were very thorough impatient.

I have had my share of bad customer service but Roto-Rooter takes the cake. I scheduled an…read moreappointment for a time window of 2-4pm, I guess it's not really an appointment but rather a suggested time of possibly them showing up or not. At 4:20pm I call to ask for an estimated time of arrival, they transfer me over to dispatch who doesn't even let me talk, just tell me that someone will call me when they are on their way. 6:20pm comes around and I call again, I am told that dispatch will return my call. They call me at 7:30pm to ask if I wish to reschedule my appointment since they see I've been waiting for quite some time. I took off work to make sure I was home on time for my appointment and these people have zero consideration for other people's time.

Just wanted to leave a note of appreciation for Matt & team. I had Matt come out last year to help…read moreme identify anything to watch out for in the old home I had just purchased. He gave me a full inspection and informative tour of my home. When black mold popped up covering both sides of a wall recently, I knew who to call. Matt came out that day to take a look and set a clear plan of action that started a few days later. He brought in a professional team to do the mold remediation. Everyone was so professional and communicated every step of the way. Matt even went out of his way to discuss my issue with my insurance company on my behalf. I can't say enough good things about the guy. If you have mold and asbestos issues, do not hesitate to call him!

Shane Hill was hired at the end of August to install new flooring. After many excuses to come do…read morethe job, I canceled the service and has been asking for my $2k refund. Have not received it back. Unbelievable.

this guy is a serial con artist especially of elderly. I hired him for an elderly neighbor who was…read morein a nursing home and couldn't come home due to a bio hazard issue. Shane knew we were up against the wall and took 3700.00 from us. started the job and well you see the pictures never finished the work and what work he did do was below sub par. He gave every excuse in the book of why he couldn't get it finished, then claimed it was finished, then when called on his lies stated he would come back and finish but we never heard from him again. KARMA will get him. He will be old and need help someday and I hope someone, NO I PRAY someone screws him for every thing he holds dear when he needs the help. I'm not the only one he did this to. There must be a law against this business practice . People please BEWARE of Shane Hill and any business he is affiliated with.