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    Dirty Rancho Motorcycles

    1.6 (22 reviews)
    Closed 10:00 am - 6:30 pm

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    Services - Dirty Rancho Motorcycles

    Motorsport vehicle repairs

    Motorcycle repair

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    Report to federal trade commission.

    BEWARE!!! STAY AWAY! I took my motorcycle to dirty Rancho motorcycles after speaking to the owner Tomas, he seemed like he knew what he was doing and seemed very optimistic about motorcycles. He told me he would get to my bike on a certain day, when that day came I never heard anything. It wasn't until two days after he told me he would get to it, they got to it. Skip to a day after that. He had told me over the phone that they had fixed my motorcycle, the problem was I had electrical wire that needed cleaning. What? When I got there, none of my wires had been touched. They literally charged me for no reason. The grand total was $867. The reason was for front and brake pad replacement, " cleaning the wiring", And diagnostic. I went to pick up my motorcycle. I got down the road and my bike started doing the exact same thing that I took it in for. He tried to play it off Like it was my idle air control valve. Someone who did not even speak English to my motorcycle in the back tinkered with it and then they tried to send me on my way again. My bike died again.. Tomas literally tried to send me away on my motorcycle three times that day. All three times my bike died. when I was frustrated and brought my bike in for the third time Tomas seemed to have an attitude change and was being very short with me. To try to make a long story short. I picked up my motorcycle in pieces after almost 2 weeks. The Motorcycle Mechanic, who picked it up told me they clearly had no idea what they were doing and they had left my intake ports open where dust could enter. My new Motorcycle Mechanic also told me there were parts missing. I had to spent $180 on the parts they lost. His mechanics do not speak English, and I do not think they are certified on anything, they are also illegals. I had to follow with the Federal Trade Commission, dispute my credit card and I am filing in court. Apparently he found out I disputed the charges and decided to call me. Just like all of the review said he just insulted me he knew the best he knew how. The "owner" Tomas is an idiot so I thought it was hilarious. He called me poor, which I am far from that, I just don't make a living stealing from people like Tomas does. He is a criminal who needs to be deported back to where he came from. I wish criminals would quit coming here.

    This is the invoice after he came down from the original $1458
    Alonso G.

    I rode my bike in & dropped off with Luciano (the owner/manager) 4/8/23. I told him I had an issue with the bike not wanting to accelerate after 7-8k rpm. He said to diagnose it will be $160 and I approved of that and left bike with him. He said he would reach out to me 4/10 around lunch time, but I didn't hear anything so I reached out 4/11, and he said he still didn't get to it which is understandable because he did have a lot of bikes. Finally 4/13 he said he was able to ride bike and verify it was fuel related for the most part. He said he would give me and estimate with parts/labor for further repairs the following day 4/14. I reached out to him everyday besides Sunday 4/16 for an estimate and he would not send one until 4/18 when he said my bike is ready for pick up your total is $1458. I never authorized that dollar amount, and I didn't receive any new parts. I do not recommend anybody using this guy because he will stiff arm you like he did me. He does not care about his customers. He only cares about his own financial well being. Dealers prices without dealers warranty or invoicing! He will not be in business very long if he sticks to doing business like this I assure you this! He ended up coming down on price to $1244 after expressing myself to him. I just paid it because I didn't want to leave my bike there any longer than it needed to be. They did not put back all my fairing hardware which is annoying, but it's not worth it to me too go back for any reason at this point. Please save yourself a headache and stay away from this shop!

    I think you are very mistaken or perhaps you just have me confused with the person on your generic invoice in which you have identified as Smith Bret Full Client. I have never had any dealing with Mancuso dealership or your fried Michael at the 59 location nor no other location. So, again sir you must be confused or delusional. I recommend Dirty Rancho Motorcycles not trying to justify not providing a Veteran discount but address the issues of not providing full details of services being performed. Being honest and transparent is the best way to conduct business. This is a business owner that is very unprofessional!

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