Pawtropolis West is an incredible business and resource! We have a GSD that does day care here, has…read moretrained and received his GCD here, and they have greatly assisted us with knowledge and suggestions for our latest rescue. I can't say enough good things about them. Staff, facilities, grooming, all top notch.

LOVE LOVE LOVE. First off they are so welcoming and amazing with the pups that come through the…read moredoors! My girl was so excited when we came in she just walked on back and didn't care about me lol. We got Tonks evaluated for day care and they are very alert and attentive to all the pups in the daycare. They have cameras where you can peak in and see what your fur baby is doing and that honestly eased my nerves a lot! I was able to see that she was having fun! When I picked her up she was exhausted and I've never seen her worn out like that. But it was very good for her to get out of the house and enjoy time with other dogs! We are also in the training class at Pawtropolis and we absolutely love it! We make sure to be attentive in class and work on the tasks at home as well. Her behaviors have tremendously improved! I would 100% recommend Pawtropolis!

They were some of the most kind, courteous, knowledgeable people. So very helpful, will definitely…read morebe using again!

First time getting my dog groomed here, everyone was so nice and Forrest looks amazing! I'll…read moredefinitely be bringing him back

We've had a great experience with Puppy Haven (Johns Creek). Our golden retriever puppy Hutch is…read morevery high-energy and social, and this place has been perfect for him. He gets plenty of group play time and has clearly made a lot of canine friends. One of the funniest (and most reassuring) things is how excited he gets at drop-off--he bolts in like a kid seeing his friends at school and doesn't even glance back. He always comes home completely worn out. The staff is friendly and attentive, and the facility seems clean and well-maintained. Overall, a great option if you're looking for a safe, social environment for your dog.

Our 1 year old mini bernadoodle Ziva just came back from PH John's Creek and she had the absolute…read morebest time during her Thanksgiving stay. The staff took such good care of her, and it was evident she was in good hands the entire time. We love the pupdates so we can see her photos every day and the cute messages. We saw her mingling with the other dogs on the camera and getting so many cuddles from the staff. She got a bath before pick up and smelled fresh and clean for us. Thank you for taking such good care of our baby girl.

One of the first things that I noticed about this salon is that pets are relaxed about being there;…read morewhich is a gigantic plus for me. Barry and his staff are definite animal lovers and passionate about the work and their clients ( those with four legs and those with two..). Ambiance: A. Cute and stylish little boutique type "salon". Service: A++ I have been going here for over ten years. I took my first pet here and was never disappointed. The poodle cuts were phenomenal. Small Pets are towel dried and there are no heated cages. Price: A- comparable to grooming prices in the area, albeit a bit cheaper for the superior styling. The groomers are experienced in breed specific styling. Location: B. The location is a bit hidden, which is a shame because it is truly one of the better grooming salons. That said, it is relatively close to the interstate. Highly Recommend!

Great service I've been coming to him for years. He is always professional highly recommend.read more

The care and tact from the entire staff is so appreciated. Specially during difficult times. They…read moredidn't rush me and they discussed all options, provided me with time and patience. They've handled my babies as if they were theirs.

We normally board our German Shepard at Wellspring Animal Hospital in Covington, but they were full…read morefor the time that we had requested. They recommend that we try their sister hospital in Social Circle. After using Wellsprings boarding service twice with no issues at all, it made sense to use Social Circle Veterinary Hospital. This turned out to be a very bad decision. On Monday, we took our dog over for a walk through 5 days before leaving him for boarding, to see if he would have problem. No issues were noted and they said that he was ok to stay there. Saturday, we brought him to start his stay. They ask me sign a letter permitting them to give him Trazodone to use for relief of anxiety. I signed it thinking that it would not be needed, nor was it used during his previous stays at the sister site. During our trip I called them on the Wednesday to see how he was doing, they put me on hold to check his status. They came back to the phone and said they he was ok, he was eating ok and had just been out side. No mention of any issues or problems. Came back to pick him up on Thursday, and they told me they had to use Trazodone starting the day we brought him in Saturday. We never received a call on Saturday while we were still here, now anything during our trip. They did not contact our son who was listed to be contacted if something should happen. When I called, they did not mention that they had been giving him Trazodone starting the day we dropped him off. GSD are known to be active; they apparently were not prepared for this and decide to use this as an excuse to do a money grab. They added a doctor office visit $78.00, 100mg Trazodone $39.50 and jacked up the boarding stay from $29.00 a day to $50.70. I talked with Maggie about this and she said that there was a problem with communication and that she was going to look into it. Lesson learned the hard way make sure you know where you are boarding our pet and don't sign any medication waivers. I'm very disappointed at the recommendation that Wellsprings made. Their sister hospital leaves a lot to be desired, clearly, they are not operated, equipped or staffed the same.

I am obsessed with my fur baby and it's my responsibility to make sure he is living his best fluffy…read morelife. So in my search for a groomer, Jazzy Pawz was it for me! This is more like a doggie spa if I do say so myself. Not only do they groom but they also provide a face mask and massage for your pet. I've included a photo of everything your puppy will be enjoying during the grooming visit. I got the pleasure of meeting the owner. She started her pet grooming business after years of working at an agency that didn't treat the puppies the way she thought was adequate. She took it upon herself to create a better environment with loving and caring groomers. She has traveled around the world perfecting her skill and teaching her groomers updated techniques. So if you love your fur baby, look no further! Come support this local business, after all anything is Paw - Sible!

Went down hill. I was a client for 3 years and had been mostly satisfied. Today, everything…read morechanged. There must have been some technology clitch and I never got the SMS saying my dog was ready. They finally called me to pick her up. Instead of believing me when I told them I hadnt gotten their texts (although I showed them my phone) they proceeded to charge me the penalty of a dollar for every minute past the grace period. I am not complaining about paying the penalty (I am fully aware it exists and understand why businesses need these policies). I am furious that they are unwilling to recognize there was a glitch and decided to not rely on my word, not trust the phone when I showed them I hadnt gotten their texts and disregards our history, and waive the penalty. An appt that usually costs around 80 plus tax and tip, today costs $194 without including tip!!!!!!! Here go the details if you are interested. When I dropped my dog off I was told I would be notified 30 min before she was ready and that it should take approximately 1 and a half hours to cut her hair. In the past I had shown up at the time I had been told when I dropped her off (although I hadnt gotten the text) and she hadnt been ready. Therefore I began to rely on the texts before going to pickup. Usually this was fine except for one occasion. I was told she would be ready around 4:30. Then I was texted that it was taking longer. We went back and forth and I finally decided to go and stand there at 7:30 pm and insisted on getting my dog. She was still wet. Although I never got an apology or a discount for the poor service, given the long relationship, I took my dog in today. Today I didnt het their texts. There must have been some sort of glitch. Given I wasnt responding to the texts they said they had sent me they finally called me 2.5 hours passed the time they told me she should be ready. I told them I hadnt gotten the text and they proceeded to tell me I should have shown up at the time they had given me upon drop off. Upon arrival I showed them I hadnt gotten their text. Then they told me I should have picked her up at the time I was given and shouldnt have waited for the text. I told them about my experiences in the past when I had shown up at the approximate times I was told, and the time I waited 4 hours and still got a wet dog. Anyways, my dog is fine, and has a great hair cut as always. When I get into the car, their texts started coming through. They told me they had charged my credit card 194 dollars. I was surprised that although I had shown them that I hadnt gottern their texts, they still charged me their penalty. No regard for hour history, and no recognizition of their previous mistakes that I had not complained about. They continue to fight with me over text. See pictures.

Everything about this self serve spa will have you smiling. Bring your pet and use one of the…read morestalls to wash and dry your pet. This is such a great concept so you don't have to bend over your tub ever again. I love this location too in Woodstock near K-Pop. I mean they've been here over a year and I am surprised it's not packed. I love the concept of being able to give my dog a bath and clip their nails. If I can have a spa day so can my dog. Yes, you are washing your pet yourself.. Do it while the kids are in school or at day camp. Do it as a quick errand while you're out and about. Or just do it cause your baby needs a spa day. Stop by this location - there plenty of parking. Easy access for your pets to enter the wash area as drying tables with blow dryers. I am bringing my dog, he's gonna love it!!!

Do you want to lose your pet of 12 years? Then bring them to this place!!! This establishment…read morefailed at their number one responsibility. They lost my dog while getting groomed and has been missing since. This place killed my childhood pet and we will get justice. DO NOT COME HERE!!!

If you love your animals. DO NOT bring them here. I took my puppy for a regular groom. Trim wash…read moreand ears clean. When I picked up my puppy, I didn't recognize her. She was shaved all the way down to her skin. Her look was totally different,it was awful. I am so hurt and disappointed to the point that I cried. They did not wash her. I am so afraid that she was mistreated. She is a very hipper puppy, but when I picked her up she just laid in My lap all the way home. I feel so bad for bringing her to a place that has no compassion and care for the well being of pets DO yourself and your animals a favor, AVOID THIS PLACE.

I have used their grooming (nail trim) service many many times over the years with no issues…read more However, 2 days ago my dog was/is in need for a nail cut and I was $1.00 short of the usual charge and I was told they could not cut the nails. Really? In this time of need I swallow my pride and ask for a $1.00 discount and you say NO. Might not have been your best customer but now I'm NOT a customer!