If I could leave a 0 star review I would. I went in and got a basic shirt, basic design that took…read moreall of 10 minutes to complete. The gentleman had no trouble explaining how to send the photo which I had to get myself by the way. it didn't turn out to be the best quality, but I wasn't too worried about it since I only had plans to wear it once. I went to cash out imagine my surprise when this guy turns the payment machine in charge of me $70 for one short sleeve T-shirt. I am immediately confused and can't begin to understand how that's possible. I voice my concern and disappointment that this is just now being communicate. Then he tells me I have to pay once printed. I found a different shirt for $25 and went to try and return that shirt again hoping to speak to somebody else. I said that I would pay for the time but I physically wanted to not take the T-shirt so I figured I'd at least get to $35 back for the product itself. At this point a different employee why I paid for the merchandise if it wasn't to my liking. I pointed out that the gentleman standing next to him told me that I had no choice.

There is a reason I have gotten over 10 customized shirts from this spot and Bryan and your Tacoma…read moreteam is one of those reasons. I've tried almost all the online options and am always better off coming to your shop. Thanks for enabling my creativity! Steve #SoccerMomTrappedinaDadBod

It's been great working with Gail these many years as the only printer we used for the 253heart…read morebrand!

This is a great shop if you are buying gifts for friends who have visited Tacoma, are visiting now…read moreand if you'd like to send gifts to friends and family who don't live here. They have a very wide range of items simple stocking stuffers to apparel. The staff is very knowledgeable and helpful in picking out that perfect "Tacoma" themed item. One of the best things is that the shop is not so overstocked the you can't easily find items.

It's the best customize t-shirt store in town Wait time was…read moregreat, they are so friendly. T-shirts quality is really good I'm so glad that I found what I want also they are so professional in designing graphics and creating what anybody want.the printing quality is amazing and the prices is so fair. I'd go again and again and recommend the store to anybody So happy with the service Kareem was so helpful

I ordered a shirt payed $36.52 went to pick it up and the lady charged me another $11.99 and that…read morewas after I complained, and she discounted it from $17 yup $48 for a kids T-shirt. They won't get another dime from me.

Super cute store with locally made decor, coffee mugs/cupe, magnets, stickers, shirts, sweatshirts,…read moretanks for adults to kids/babies, etc all to show your Tacoma pride!! Nice quality items, and the prices are reasonable too. I ended up buying something for everyone in my family and found a unique Father's Day present in the process for my husband.

I cannot speak highly enough of this business. I went in needing a personalized shirt on very…read moreshort notice. We sat down and designed a shirt from scratch and had it beautifully printed on a high quality t-shirt in under an hour. I'm sure that can't guarantee that kind of turn around all the time, but they clearly want to take care of their customers. I will be back!

Their website states they have no minimum order quantity, and claims, "From one T-shirt to 10,000,…read morewe've got you covered". Well, if you are looking to have just one item printed, expect to be treated like they don't give a sh*t about you. I had to call and email them several times just to get a reply, and then they just stopped replying all together. If they had initially simply said they're not interested in doing such a small order, fine, at least that way I wouldn't have wasted my time trying to get them just to respond. But when they let you know they don't want your business by just ignoring you, while at the same time claiming they've "got you covered" no matter how small your order is, well that's just irritating. So, my advice is, if you are looking for a local print shop to do a small order, don't bother wasting your time with Banksii. I recommend Pork Chop Printing in SODO. They were happy to print my shirt (even on very short notice) and were very responsive. Edit: The owner's response to my review is very inaccurate. It is true that I said I had decided to not go ahead with the order (which I decided mainly due to his lack of responsiveness to my emails/calls leading up to that point), but a couple days later I decided I would give them another chance. So I called and left them a voicemail but never received a reply. I then sent them an email, to which they also never replied. I then tried using the chat feature on their website and never received a reply to that either (it claims that they reply to chat messages within one hour). So his claim that "All email were answered" is total BS. As far as his claim that "All of our services on the website list minimum order quantities, except vinyl", while it is true that it says that on the individual pages linked under their "Services" page, the FRONT PAGE of their website says, again, "No minimum" and "From one T-shirt to 10,000, we've got you covered". So, like the owner's response to my review, their website is very misleading. So not only are they obviously not interested in your business if your order is small, but they apparently are dishonest, too.

Needed embroidery on a grandsons lab coat for his birthday and they live in Florida…read more We ordered the coat & once it arrived my wife would then use her embroidery machine to add his name. She had difficulty using the machine & we were running out of time, had to mail the present to Florida. Found them on line and stopped by to order the work. We came back in a few days & picked it up. The work was flawless. Correct color, positioning & font style. Was wife was a bit stressed out when she couldn't use her machine, however you saved the day & reduced a bit off stress. Thanks

We have been using Northwest Custom Apparel to outfit our crews for years. Not only do they offer…read morea great quality product, but they have attentive and personal customer service. We are happy to have a local business like Northwest Custom Apparel to support!

I recently had 2 great experiences dealing with David at 253 Custom Tees! He made 2 custom…read moret-shirts with original Jaws artwork that I brought to him. He took the time to make them look really great and special. I will definitely be using David and his shop for any and every future shirts and merch ideas. Great job David!

David and his wife are amazing to do business with. Great communication, high quality prints,…read moreamazing turnaround time. It's clear there is a passion for providing their customers with excellent service. We'll keep coming back!

Always has been good here. There busy, but things always get done. Nice , and quality work. Been…read moreusing them for over 10 years for signs and banners.