I have used these guys twice . Always on time, reliable ,…read morepleasant . They washed my house and did landscaping work . Highly recommend.

After thinking we found our new lawn and landscape care company I was sorely mistaken. Last years…read moreservices were nothing but disappointing. Main problem: they became busier than they could handle. Everything started to go wrong at the beginning of last spring. We had them come out to start up our irrigation system. They were hard to book. Didn't end up coming until June. Then parts on the irrigation valves had to be replaced even though they replaced them the previous spring. I'll explain more about the irrigation in a little bit. We booked them for all our lawn fertilization and weed control needs. There were supposed to be at least five applications. We only received three. They just couldn't get to us. My dad experienced the same problem at his house. At the beginning of the season they sent us a flier for care for ash trees. Saying they would come and put a protectant on the tree to protect it from ash bores. My husband called them on it twice. We never heard back from them. My husband called for a load of river rock to be brought to the house last summer. The receptionist told him she would not be able to schedule it. They were just too busy. Not let me give you a call later... Just no. So back to the irrigation. This spring we contacted a new company to start up our irrigation. Turns out the valves they replaced TWICE were installed upside down. So again they were busted and would need to be replaced. Nightmare. We literally spent thousands with wapsie pines in the two years we worked with them. But their I experienced workers and inability to take care of existing customers sours me. We're done with them.

Terrible communication with this company let alone getting a hold of anybody who can give you…read moreinformation. Signed a quote with the over a year ago January (quote was in January and contacted them late spring / early summer) and mysteriously our quote was never turned in. Made a copy of the quote, details and plan layout and dropped off at their office in person and was told they would turn it in. Called at least 5 times last year saying they would call me back. Only received 2 calls back, and communication about my project was minimal. Kept getting excuses everytime I called. I'm sure my little $5000 project just wasn't enough that they wanted to do. Very poor customer service and extremely poor communication. Will not be using or recommending this place to anyone. Our project was the 1st phase of many which would've been quite expensive by the time all phases were completed, but I will be taking my money elsewhere.

Denny and Dwight know their stuff and do great work with Four Seasons sunrooms. The sales and…read moreinstallation process is a breeze and they have done amazing work all across Iowa

I met with City Builders sales manager Chad Kinkade about a roofing project and provided my…read moreinsurance information. About a week later, he gave me an estimate and agreed to contact my claims representative and collect a shingle to begin the ITEL process. After multiple unanswered calls, texts, and voicemails, I finally reached him through the office. He acknowledged seeing my messages and promised to come by on July 24 or 25, but again failed to follow through or respond. No work was performed and I did not lose money, but I lost valuable time while my roof may be sustaining additional rain damage. I would have preferred a direct answer if he could not or did not want the job rather than repeated promises with no follow-through. I will not be working with City Builders.

Tuck's services are less than adequate. Lawn cutting is sloppy and grass clippings are not removed…read morefrom lawn when cutting leaving burnout and additional damage to the lawn. Winter cleanup was not completed as to agreed upon cleanup terms, hours worked were inflated and additional non agreed upon charges were incurred. Mulch was quoted for full yard and then multiple trees were not mulched. When we asked him to redo the work he did not do and discuss the hours worked- he threatened legal action for payment. Unfortunately, communication and appropriate billing are not a strong suit. I would guarantee you review multiple times with him what work you want done and do not enter contract for per hour worked.

I am sure they are very nice and do good quality work, but something disturbing happened. They…read morecancelled an appt with me but only *after* I let them know they could come earlier if they wanted. They cancelled 35-40 minutes before the appointment time. But I only heard about it b/c I texted them first. I was then lectured in his next text that life happens and emergencies occur. Of course it does. Garrett is about 26 yrs old I think & I am more than 2x his age. Yes, I know life happens. But his job as a professional was to call me or text me immediately when he knew he could not make our agreed-upon appointment today. But he's young so I suggest you give him a chance. I do think he means well & I wish him and his family good luck.

We bought a beautiful home from Mallon construction 6 months ago and we absolutely love it. They…read moreare very responded to any of our needs and the quality is top notch. I highly recommend them!

Saw a radon installation that went bad causing basement flooding. Non professional installation.read more

Very satisfied. Very curtious. Planning to use them again on a monthly basis. They went over and…read moreabove what they were asked to do. Price was more than reasonable.

Poor communication. Wanted to charge +$550 to clean 900 sqf house, that was completely empty. Quote…read morewas $45 an hour. Assumed $250 at the most for less than 5 hours. Did not say bringing work crew of 3, charging 4.5 hours each person. Since gone on to local cleaning companies charging fraction of the price.

Great experience with Robert and his crew! Robert has been helping my parents for years mending…read moretheir roof and we decided to replace finally. Robert has always responded quickly professionally and friendly. His crew got right on it and completed the job within 2 days. Did an awesome job and clean up was exceptional! Thank you so much! Kathy Card. You want efficiency use these guys

(Originally written for the BBB) Searching for people to work on one's home is a dicey business…read more When it was clear we needed a roof replacement for our Waterloo, Iowa house, like most people, I went to the Internet and did a (Google) search. My goal was to get at least three estimates for our house and optionally the non-attached garage. Several of the companies I contacted, using their "contact us" link, never responded. One company has an entirely different business name than the one listed in the search. Eventually, I got three estimates. Some people get all excited about the shingle brand and the length of the warranty and, realistically, many will never be living in the house by the time to so-called warranty expires. I was more concerned with price and reliability. Of my three estimates, Robert came in considerable lower--house and garage lower than just house alone in the other estimates. We asked him to do our roof, and since we were to be gone back East for several months, he worked us in when another customer asked for a delay. In the midst of our work, an unexpected thing happened. The found the the main/older part of the house has cedar shakes under asphalt shingle--something which should not have been done. Robert generously did not charge us for the additional labor for removal of the shake and the installation of the required sheeting (which we paid for naturally). His crew was meticulous in trying to minimize the mess and routinely cleaning the falling debris. They were quick, dedicated, and exhibited a high level of workmanship. It was a pleasure to have them do our roof and we would highly recommend them.