After many years of being with this company as a customer, we have ended our relationship on a sour note. We had DirectTv service in New Mexico and it worked fine out there. We moved to Texas two years ago and ever since it has been a fight for decent service. The few programs we do watch are many times pixalated or the timing is off and they look like Chinese dubbing. We had techs out multiple times, only to be told they don't know how to fix the problem. We now have cable and went to cancel DirectTv, they informed us that we would be charged $80 for an early out ( 4months). So much for loyalty. No more. read more