Left message, Rick returned my call in minutes. He came to my house the same day and at the…read morepromised time. Great guy and xlnt work ethics.

Rick at Elite Satellite & Sound was fantastic! Purchased a Hopper & Joey Dish Network system from…read morehim to install myself in RV. Had everything working fine near home, however, ran into self inflicted problems in setting up the Hopper when we traveled to California. Called Rick and he was extremely knowledgable & patient in helping us get everything dialed in. I had deleted things I should not have deleted during attempted set up in CA. After numerous phone calls on my part, Rick was able to walk me through getting everything back up and running perfectly. Can't ask for better customer service then that! And by the way, Rick's price for the equipment was far lower then some other local Dish suppliers. Need a Dish Network system, call Rick at Elite Satellite, you won't be disappointed, and you'll probably pay less then at the competition!

Extremely Unprofessional - Would Not Recommend…read more This company took my order over a week in advance, then canceled my appointment the day of service while I was already driving from California to Lake Havasu -- a trip I scheduled specifically around this appointment. If the property age was an issue, that should have been reviewed before taking my order, not the day of. When I called after receiving the cancellation text, I was told there was "no appointment," which only added to the frustration. This was my first impression of the company, and it was enough to ensure I will never do business with them. I immediately switched to Allo and received professional, reliable service. I was also told by locals that this company previously monopolized the area and developed a reputation for poor service -- which explains why so many people switched once Allo came to town. My advice: improve your customer service and internal processes. Canceling last-minute after customers rearrange their schedules and travel is unacceptable.

If i could give no star that would be the truth. 20 min. to…read moreget to a live person that English is a 2nd language. Then transfer all over the 3rd world to get a simple answer. Store front people don't care if there is a storefront near you. Just a horrible business model with horrible internet. Switch to Allo fiber, yes more in the long run but you get better service in the USA.

I HAD Frontier, which is DSL, speed checked at 1.2mbps.....are you kidding me??…read moreI called Suddenlink, got the service up and running in about an hour, with speeds in the 300+mbps range. It is a bit on the expensive side, but you often get what you pay for. I've had ZERO issues since the install. Plan on staying with them less I move out of the area. Free install, free modem and speeds like we all have come to expect.

quite literally the worst ISP i've ever used. i've lived in many cities and states but Optimum is…read morethe only in my life that has ever had multiple outages consistently, everyday for months. Thankfully Allo recently ran fiber on my street. IF YOUR IN HAVASU GET ALLO. Ask AI which has worst user complaints! Guranteed its omptimum!

Poor service. Poor customer service and then tried to convince me to stay with their company for 15…read moreminutes straight. The icing on the cake was when they decided to charge me $50 for a restocking fee. Horrible company which is now VERIZON! By the way.... switched to Starlink which works amazing ...

They are liars and their service sucks!! Good luck getting…read moreto a live person that speaks English without an accent! And that's just the beginning. There are much more reliable internet providers in Golden Valley.