David and Nick service and maintain all the equipment and maintenance on all of our computer,…read moreinternet and cameras at the business I manage. They are the most professional and reliable and knowledgeable company you will ever need. I highly recommend them for your business or personal computer needs.

If you are reading this because you are deciding whether to bring your computer or electronics…read morehere, based on my experience I would strongly recommend that you do not. To preface, I am above average in terms of being tech savvy. I built my own custom desktop and several other computers. My computer stopped displaying video from one DisplayPort. I narrowed it down to either the video card, motherboard, or monitor, but I needed another opinion, so I brought it into Click It Repair. When I first came in, they suggested it was likely a motherboard or video card issue. I asked how long it would take to diagnose, and they told me over the weekend. It was a Thursday, and I explained I could not go that long without my computer because I use it for my business. I brought it home, contacted the manufacturers, and got replacement parts. I brought the computer back the following Wednesday. I told them I wanted the video card and motherboard swapped, and if they could diagnose the old card, great, because then I could resell it. The next day, the video card company agreed to refund me, so I called and told them not to worry about fixing the old card and to just swap the parts. At that point, I had only been told there was a $60 diagnostic fee that would be included in the total. They had my computer for two days before calling late Thursday to say it would be $285 to swap the motherboard. I felt this was very high for the work being done, but I was already losing time from my business and needed the computer back. I reluctantly agreed because I was told it would be done either the next day or early the following week. Friday passed and I heard nothing. Monday passed and I heard nothing. I called and got no answer. Tuesday came and I still had not heard anything. I called several times, left voicemails, and drove by the store everyday. No one was there, and there was no clear sign explaining what was going on besides a sign saying they would be open tomorrow at 9. By Wednesday, I was extremely concerned. My computer cost almost $5,000 and contained business information and personal files, including my only copies of my wedding photos. I had received no meaningful updates and could not reach anyone through the business number. I eventually got David's number directly. Only then did I find out the power was out in the shop and that they had not finished the work. That is the part that bothered me most. No missed calls, no text, no voicemail, no clear sign explaining the situation, and no proactive communication. David told me over text that they would have it done late Thursday. When I explained that I had not heard from anyone and was so concerned I was considering calling the police, he told me they had tried reaching out once. From my side, I had no record of that call and no voicemails, which made me even more uncomfortable because if that was untrue, what could I trust? I asked if I could pick the computer up as soon as possible, but he said he would have to bring it to my house Friday because the store was still not open. Friday came and David called me to say they were bringing it by. That phone call is what ultimately led me to write this review. Instead of beginning with an apology or acknowledging the lack of communication, he immediately started explaining how much money he was losing and describing every detail of his power issue. I tried to explain that I was on a time crunch, this computer is essential for my business, and I had received no updates. I was not yelling or being rude. His response felt dismissive and sarcastic. He said something along the lines of, "Congratulations on getting married, life is great, thankfully I fixed it, you're going to love the computer, good luck," and then hung up on me. I was shocked. I called back and told him I did not think I should be paying full price after everything that happened. At that point, he became very defensive and started yelling that he was the one losing money and that he was already giving me a discount by not charging me a $70 delivery fee. The delivery was not something I requested; I had asked to pick up the computer, and delivery only became necessary because the store was not open. When I finally got the computer back and tested the original issue, the display port still did not work. When they delivered it, they told me the old card had displayed properly when they first tested it at the start. That suggested the problem was not the computer itself, and this was something they could have told me to avoid this work in the first place. In the end, I felt ignored, overcharged, dismissed, and disrespected. The lack of communication was unacceptable, especially while they had an expensive computer that I rely on for my business. The phone interaction with the owner was the final straw. I hope others see this and the 300$ was worth it.

1.One of the original's to Havasu…read more 2. Been with them 35 years. 3. Original Owner passed on, but kids still carrying on the business. 4. Like many Services, after hours monitoring takes place in other central locations. 5. Service has actually improved as glitches have been addressed, etc. 6. Whether during regular business hours or after hours, notifications occur with virtually no delays. 7. Same with smoke monitored in house devices wired to their office vis a vis monitored also by after hours central location. 8. Fire Department arrived fast! 9. Highly recommended whether a local or occasional visitor. In good hands.

I had been a customer of Western Alarm Service for about 17 years and recently cancelled our…read moremonitoring service with them. I considered them the best for this type of service, and they were. They provided outstanding support with their local monitoring staff and team. Approximately two years ago, Western made a change that negatively affected my monitoring service. They decided to provide monitoring support offsite to a company located in, I believe, Texas. We had a few issues with the remote site not having our correct telephone numbers. Those were resolved. It seems that the local office is now only opened on week days. If that is incorrect, the monitoring service didn't provide any local contact information to me for after hour support. I have had several calls from the remote monitoring service in reference to communication issues, and an alarm that resulted in a local police department dispatch that turned out to be false, when I was out of town.They referred me to our local company, Western Alarm. Unfortunately these issues arose on a weekend when Western was closed. It seemed that I was now in a traffic cop mode and had to be involved directly with coordinating actions to be taken. In the past, this was all handled by employees at Western Alarm. This situation reminds me of receiving a letter from your bank saying that they are so excited about their bank merging with another bank and how much better the services are going to be for their customers. We all know how that situation always works out. I know that Western Alarm made a business decision based on cost and return on their investment, but that decision resulted in a lower service delivery and the customer is now caught in the middle.

These guys saved me with an alarm issue with same day service.. someone actually answers the phone…read moreto assist you, very helpful and knowledgeable, priced right.. call theses guys first..

From the owner: Your local source for all your low voltage needs. We pride ourselves on our customer service and…read morewill work to ensure a positive experience.

Haven't heard from the company after calling 3 times about a disfunctional sensor. We have been…read morecalled about a dozen times, cops have shown up. Still no one coming to repair it let alone calling us.

The best Locksmith In Mohave County The lady behind the counter knows her stuffread more