Buyer beware. Spectrum is selling models of cell phones that they cannot service. The Moto G is…read moreone according to one of their techs, and a Samsung phone (unknown model ) is another one. The phones will not receive or let you make phone calls or make or receive texts. I bought a phone on November 23, 2022, and by December 3rd I had taken it back three times. Twice they put a new card in the phone which made it work for 2 days. They blame it on software updates from Motorola. They offered to let me get a different phone if I paid a $50.00 restocking fee. This is an unethical business practice. I called Spectrum direct and was basically told to quit wasting their time. A call made to the store manager was not returned. UPDATE. I was able to contact the store manager and the problem was resolved with his assistance. I am increasing the rating due to the local staff, however, I am still wondering why Spectrum Corporate continues to offer products that they can't service.

Company full of clowns - if i could give it zero starts, i would, 1 star is far too generous…read more1. Apparently my local store has no phone number and i can only talk to people at the corporate locations. 2. Our service has been out for 4 days now and no can give me a restoration time and no one is working on our problem. when i call for help I get the loop of pre-written messages and only "there is nothing in the system" I hope this place goes out of business and all of the executives end up in financial ruin.

Hands-down one of the best experiences had in a very long time with any local company or…read morecontractor. Patient, helpful, quality work, and very reasonable. Enjoying my new digital antenna and NO BILL - cut the cable and call Great Lakes Satellite!

From the owner: Directv, dish Network, and Exede Hi-Speed Internet. Serving Genesee County and surrounding area for…read more36 years.

I wish to express my gratitude to Justin, the technician who attended to my service on December…read more22nd, for effectively resolving a complex issue with my Wi-Fi. The sales department also demonstrates commendable patience.

Xfinity website is a nightmare. Trying to set up an account, the hardest time trying to find a…read morestore with equipment. Also, tried to go back and change my method of receiving equipment and it wouldn't let me. Now I seem to have an account even though I didn't finish the checkout procedure. Wasting gobs of time doing the same thing over and over. Now their website is down. Not a good omen for internet service provider!!

I think they are out of business. Their phone has been disconnected. I called over a couple of…read moredays and got the same phone has been disconnected message.

Chris nord took over after his uncle death he don't stand behind his work don't use him won't…read morerefund my money or fix the problem

Wow! The Antenna Men installed our Starlink satellite. They provided excellent customer service,…read moregreat communication, and were friendly and professional. We had a small issue after the initial installation, and they were able to resolve it quickly. We highly recommend The Antenna Men!

Great customer service; very nice and professional. They took down my old antenna before the…read morepainters get here and were very efficient. Highly recommend!

Lots of choices out there if you are cutting the cable and wish to install over-the-air antenna…read more These guys were the only ones that answered my inquiry but were exceptionally detailed when they did. They work in mid Michigan and were easy to schedule and showed up early. Family owned, honest and competent. Installer really studied the situation before installing to insure best route and had the antenna and wiring up in short order.

Excellent service from Todds. Although it was no emergency,…read moreTodd was here within an hour of when I called to have my antenna replaced. Excellent service with a fair price. Definitely would recommend him.

Todd installed a whole-house antenna for us yesterday. We were very pleased with his work, and the…read moreantenna is great! Clear reception, and so many free channels! Would recommend Todd's Antenna Service.

We used Express TV Mounting to wall-mount our new TV and soundbar. They also concealed multiple…read morecables behind our fireplace. I primarily communicated with Corey prior to the appointment and he was always available, even in the evenings, and very professional. Our first TV arrived dead on arrival and the replacement TV was scheduled to arrive the same day as the rescheduled mounting appointment. Corey was incredibly accommodating with these time constraints which was very much appreciated by us. Chris and Demario were the technicians who performed the work at our appointment. Both were incredibly kind, professional, and dedicated to doing the job "right." They mounted the TV and soundbar and also ran 3 HDMI cables behind our fireplace and into our built-in cabinets. They used measure tapes and bubble levels to ensure everything was straight and centered. The cable management behind the TV was great and everything was hidden. The next day I thought the TV might have been slightly crooked, but after checking myself with a measure tape and level, I realized that it was actually the walls and trim of my home that were not straight! I am so happy with the work and they came in at less than 50% of the price quoted by a different local company. We will definitely be using them again for other TVs and low voltage needs in our home!

This is the second time we have used Express TV Mounting. Last year we had them install a 42" TV…read moreand apple tv in my home office. Today, they installed the "big boy" our new 77" OLED and new soundbar. This time we had Demario and Chris as our installers. They called from the road to see if we were available for them to come before our time window. Early? How many service providers these days are EARLY? Demario and Chris couldn't have been any nicer to deal with..both super nice guys and very professional. They clearly know their stuff and had everything connected in less time than I expected. And, they were happy to run through the TV to make sure we were ready to go as well. I can't recommend Express highly enough. Just a terrific customer oriented company that aims to please.

Worst internet reliability. Up down up down. Better not trust them if you work from home.read more

Spectrum - 17315 Silver Parkway Fenton, MI 48430…read more(866) 874-2389 12-12-2024 If you can avoid spectrum service, you will be happier! I'm not sure the stress delivered by these clowns is worth the trip? I attempted to reduce my cable service to a more reasonable price. Because the idea of paying $180 a month for service that used to be $40 a month is obscene. I spent more than two hours on the phone talking to three different people at spectrum and we finally came to an agreement of a plan at $44.97 a month. That included just Internet service, home, phone service, and spectrum TV app. As part of that deal. I have to turn in my cable boxes and remotes, and when I attempted to do that at the Fenton Michigan store. I was told very rudely by multiple representatives, including Ronnie, The so-called manager that none of the changes I made this morning, on the phone were in place. And it felt as if I had to redo everything I had already done this morning with.him, lol! It's is extremely frustrating It is completely obvious to me, that companies like spectrum simply make things as confusing as possible, so even their representatives don't understand package plans, and discounts. It actually feels abusive as a consumer to be treated like this.!! Ronnie and his cohorts in the store were laughing at me and mocking me as well as lying to me about my cable service! Spectrum should be embarrassed for the way they treat their customers. It's completely obvious and intentional. Spectrum is Making it as confusing as possible, intentionally. With ann end goal. of billing for extra unwanted service. That should be very simple. All in the name of extra profits and commission!