Gayle and I had a nice ride from Pearson Airport (YYZ) to the Toronto Hilton (Financial District)…read more Our guy wasn't particularly chatty, but he did do the "basics" very well: - Loaded and Unloaded Our Luggage Luggage - Provided a Clean and Comfortable Taxi - Safely Drove us to Our Destination - Took the Most Direct Route Which Resulted in a Reasonable Fare

will charge your credit card multiple times if you try to change a pick up time or cancel. driver…read moretold my wife her card was declined then they charged both her card and mine. fraud.

Well-appointed and clean car. Our driver Sam was great: punctual, knowledgeable, courteous,…read morehelpful and an excellent driver. I would use this service again.

Seeing how this had great reviews and I was up for a few more trips, I booked this over my usual…read moreairport limo. Overall, great new cars, on time, ok cost, and good drive... so why the 3 stars only? The driver behaviour is what made is just a bit 'blah'. I called into their toll free line and they were quick to respond and take all my information to get the airport limo booked in 5 days advance. I liked how the driver came in early and waited nicely on my driveway till I was ready to leave. The car was spotless and new. I appreciate how the driver was clearly not new to driving in Canada and went at a good pace on the 401. In addition to that, it was clear that he was a very safe driver and anticipated the other driver behaviours. He was able to make polite conversation throughout the route without being too personal. That was a nice touch. When it came to paying the driver, the amount given was no issue but as I swiped my credit card, it came up with a choice of 3 tips ... 16%, 18% or 20% tips. This tip amount was definitely high and out of my company's policy so I gave him what my company allows (12% max). When I handed him back the credit card terminal, he made a face that was clearly unhappy and a dirty look. He didn't even bother to say good bye as he dropped my bag in the middle of the road instead of the sidewalk by the terminal. It was a stark contrast to the behaviour during the drive. I get that he wanted more than 12% tip... but his final behaviours definitely didn't earn it or repeat business from me. I'm going back to my other airport limo service.

Do not spend your money on this company. The problems with this business start at its root -…read moreowner/operator, Greg. In response to an incident where my pre-arranged airport shuttle did not show up, he was rude, unaccommodating and insulting. As I read through his email stream of offside comments, attempts to evade my questions, misquoting of information and lies about what had happened, I was appalled. Mostly, he was unprofessional to an extent I have never experienced with a company claimed to be committed to quality customer service. It's a pity his demeanor and lack of business expertise deters from people supporting a local business. After 10 years of being a loyal customer (something which was acknowledged as meaningless in the handling of this issue with the owner), I am ready to cut ties with this business. Its operational shortcomings and unprofessional/incapable leadership do not warrant another dollar spent on its services. In summary, Lux Limo is not transparent about the fees it charges for service. It does not recognize or apologize when mistakes are made by those it employs. It is not committed to serving its customers. Do not use!

Great limo service to Pearson Airport. Easy to book, always on time picking you up, friendly…read moredrivers and always there to pick you up. I have used Lux many, many times and always satisfied with their service. Makes going away stress free.

They collect me from home I did not have a car seat it was not a problem but when I book to return…read morethey say they could not take me how comes it's ok to collect with out a car seat but they can't take you back with out one and the lady driver did not even open the window to talk to us and the rain was falling all I tap on her window to talk to her she just won't look at us in the pouring rain I had to call dispatch for them to tell me she can't take us and drive off leav us stranded

Twice we have had to cancel a taxi from Circle Taxi due to lack of vehicles available because of…read moreschool runs. We missed appointments at Lakeridge Health Oshawa on 2 occasions. I am on the list to get a hip replacement and therefore it makes it difficult to get into a van. I requested a car but apparently they only have 1 car and it was on a school run. Circle Taxi used to be very dependable, but in the last couple of years it has not been. This is why more people are taking UBERS now.

I was looking for shuttle/car service that was reliable and that would take me from Buffalo…read moreInternational Airport to Niagara Falls, Ontario, Canada and back that was reasonable, reliable and had great service. This company had 5 star reviews on another website so I checked them out online and in emailing the company with my questions, Cory answered my questions and as a bonus I booked 3 months in advance and was able to use their winter discount special! The drivers I had for my round trip, Bill and Paul were prompt, professional, and friendly and you don't share the ride with anyone. I would recommend this company without hesitation! Don't forget to tip your driver at least 10 to 15%!

Great experience being picked up...driver text me before my flight and gave instructions on where…read moreto be picked up at the airport and the time - perfect!. Then you get to the return. Nobody from the company called or text the morning of pick up so I sent an email to the owner Cory and text my prior driver. It's an hour before we need to leave and nobody has set up a time or confirmed our pick up. I finally received a text from Cory to say he would be on time and then had the nerve to chastise me for checking up on him and told me to be patient. Funny, I get ghosted from Cory with no direction on a pickup and then he has gall to blame the customer. He then proceeded on sending multiple harassing texts to show his immaturity. If you have a flight, I wouldn't expect to make it if Cory is in charge however expect to get talked down to the whole ride. DO NOT USE THIS SERVICE!

Wish Vancouver cabs were as nice cars as this, I'd consider taking more of them. It's not the…read morecost, at least to me since it's a write off lol, but the cheap feel of the Yellow cabs, the smell, etc. Here, the car was immaculate. Not up to speed with my American sedans (I know their trucks though, love 'em) think this is a Lincoln, but very spacious, clean, leather seats. Seems high end but airport to DT is a flat rate of $55. They're more classier, I think, looking at their lack of decals or the lack of the Las Vegas style car top sign. Was the last fare for driver, so didn't say much at all, which was fine, being past midnite, we were all tired. Took the same route as my GPS ;) amex good. Will recommend over Beck's.

Great service and reliable taxi. They have experienced and licensed drivers so I trust them more…read morethan uber or lyft new drivers. You can easily book a car online or call them. Their cars are always well maintained and they are required to clean them everyday.