Steven was excellent! He communicated, answered all my questions, and fixed my refrigerator…read more Geek Squad said my refrigerator was possibly done and they were not certified to touch it further....after I paid $139 for the 10 min visit. Wrong! Steven fixed it.

In-depth interview about the appliance to start the process. Phone guy was a little uptight at…read morefirst but chilled when he realized I am not dumb. I had the manual and all the docs on the appliance. I was able to help him help me. Bam!! What part was the problem. Make, model, year, VIN, no just kidding. He had to order the part, the door seal to a front load washer. The technician only had to make one trip. Yay. He let me vacuum behind the machine before replacing it back into its cubby. Technician wasn't terribly talkative, but did explain concisely what happens when the seal grows a hole. Excellent quality work. Good value for the price charged. I was, and still am, quite satisfied with the work performed as requested. All good.

Answered my questions promptly & provided an approximate quote, which several other businesses…read morewouldn't do. Communication was excellent. He showed up on time & clearly explained what was needed...Then did a timely repair which was exactly the price of the quote he'd given me. What a pleasure to do business with such a competent and professional individual. Thank you, Oscar! I wholeheartedly recommend your business.

Very good company..Replaced my washer door lock on my LG front load washer. I will definitely…read morerecommend this company.

My refrigerator suddenly stopped cooling, wasn't making ice, and the control panel was blinking and…read moremaking strange noises. Nick at Fast SevenAppliance Repair came highly recommended by my best friend. I called him for help, and he immediately responded and scheduled a technician to come out the next day. In the meantime, he patiently walked me through a simple troubleshooting step over the phone, and surprisingly everything started working normally again. He told me there's no need for the technician to come . I really appreciate his honesty, professionalism, and willingness to help. It's rare to find someone who is knowledgeable and genuinely cares about the customer instead of just making money. I would definitely recommend this company for refrigerator repairs and appliance service.

Fast Seven is by far one of the most excellent and most reliable appliance Service repair company I…read morehave ever called on. They responded immediately within a few minutes and had their technician come over on a Sunday. It was absolutely amazing that they realize not everyone can be home on a workday. Their technical Isa came out on a Sunday and even offered a free consultation. However, he was able to immediately spot the issue and repair the dishwasher in 30 minutes or so. He was extremely professional, courteous, his communication was amazing and he kept me informed at all times of his arrival. On his inspection, he gave me options and fixed up front prices for both options for my choice. After the job, the technician ensured that my surrounding area and appliance were left clean. Their quality of service is amazing. It was an amazing experience and from now on I would be using only this company for my appliance repair needs. I will only be calling on them. With such amazing service, I would highly recommend Fast Seven services to anyone.

We were so happy with our experience with Alex & Brothers! Our dishwasher wasn't draining and I…read morecalled and Niko was able to come out to look at it within a day. He showed me that the pump needed to be replaced and they were able to order the parts quickly, and we scheduled a follow up appointment within a day or two. He ran into some unexpected issues when replacing the pump (previous contractor made mistakes) and spent a lot of time making it right. Niko was very nice and cleaned up very carefully after himself. I felt comfortable with him in my home and could see the work he was doing was high quality and felt that the price of the entire repair was very fair. They followed up in a few days to make sure everything was working well, and we are very happy with the work they did. I would definitely use them again for any appliance repairs. Thanks, Niko!

I just want to take the time and effort to thank you guys. For being. Reliable company you saved my…read moretime by being the first to respond and service. And honestly roberto did. A great job. Thank you

Had a great experience with Arm Appliance Repair! They were…read moresuper easy to communicate with, gave me the best rates in town and had the quickest availability than any other company in town. They were super honest with the work needed and gave their best true recommendations. Thank you so much! Don't call around just call Arm Appliance Repair

The best!!! I am a house manager and have them take care of all three of the houses I run. WAY…read morebetter than Carters, always on time. You can't do better with pricing and even show up on holidays. I run an Airbnb and time is so important, and always take care of friends I send their way. A,MAZING!,,

Took care of my dripping front load washing machine quickly and affordable. On time, polite and…read moreclean. Can't frankly ask for more

About two weeks ago, my fridge began making a burned plastic/rubber smell. I went ahead and deep…read morecleaned the inside and the back of the fridge (the coils) but the smell persisted. When I called Best Price, someone answered immediately and their fee to come out was more reasonable than some of the other places I reached out to. The reason for my rating is that it appears the technician that came to my home could have been more thorough. When he arrived, I explained the situation and he also noted that he smelled the scent that is concerning me. He spent some time reviewing the back of the fridge and he concluded there was nothing noticeably wrong and recommended I unplug it and deep clean it again to help air out the smell. He believes this fridge is nearing its end (I've had it for around six years). I paid and that was that. The problem is that when I emptied out the fridge, specifically the freezer, I saw black dust or streaks (not noticed the last I deep cleaned). A quick Google search and a family friend who is a handyman shared that it may be an electrical issue. All this to say, I paid for a diagnostic service that didn't provide a clear answer (especially since it's not normal to fridges to smell like something is burning) because it appears the technician could have been more thorough to explain any additional options or review components inside the fridge. Now I have to go out and buy a new fridge to avoid a potential fire hazard.

Absolutely amazing experience with this company. It is always a tad nerve wrecking to cold call a…read morerepair company. But this experience was exceptional. I have a SubZero fridge freezer. The drain for the freezer was clogged and water was leaking onto the bottom about of the door onto my kitchen floor. I called the company and they scheduled an appointment for the next morning. They had same day services but I was not available. The technician arrived in the early side of the appointment window, repaired the problem in under an hour, was clean, considerate, honest and efficient. The costs were reasonable. There is a 60 day warranty on the work. The technician was very nice and personable. Very pleased. Would use again! Highly recommend. 10 stars.

I would highly recommend this business…read more The technician came down to diagnose our broken washer and was great. He was very professional and explained everything very well. Ultimately we decided to buy a new washer but I will definitely be calling them for any future appliance issues.

Quick repair on site and were a good value! The tech was friendly. Would hire again and recommend.read more

My freezer wasn't freezing and the repair man found the problem and now my freezer is working…read moreperfectly.

After some difficulty- I got in touch with Profix. My situation was a bit unique. The control…read moreboard of Viking Oven broke (If you are reading this- do not consider buying a Viking Oven ever. This is the second time the control board on our oven has blown in 3 years and this is after the oven arrived dead on arrival. Our VIking fridge has broken twice and been replaced as well) and I needed ProFix's help to 1) determine if the part was under warranty and 2) how much the labor was to fix it. If you have Viking appliance and need help under Warranty in the LA area- ProFix is the only vendor available (although I was told one in OC might come up too). I was honestly pretty frustrated with ProFix because I had a picture of the broken part and it was clear what was wrong and what needed to be fixed. Yet, ProFix refused to tell me over the phone how much to install a new control board without paying them $50 for a phone diagnosis or $100 for an in person visit. I agreed to have the tech come who arrived- took one look at my picture (without even looking at the oven) and agreed with my assessment that the control board needed to be replaced. They also told me that the part was not under warranty (I originally thought the control board was under the 5 year extended warranty) which is was not. Profix did send me a full written estimate which was helpful. They assured me that their cost to replace the part would be competitive- which to be fair it was- $900 all in. However, I found another vendor who would do it for $800 and another that would do it for $875. These competitive quotes came from licenses appliance repair businesses (not handy men). Also of note- the other Vendors provided a quote just via my picture and description. What I liked about some of the ProFix alternatives was that they were willing to give me advice on how to fix my oven cheaper- even if that meant not paying them. One vendor which I liked showed me how easy it was to remove the control panel and replace it myself once I told him I was comfortable with simple DIY. Profix was honestly not interested in providing this advice at all even when i asked them. In fact, the tech, who was very friendly basically told me I'd be foolish to attempt to fix such an expensive oven on own even after I told him that I do small jobs on my Jeep and motorcycle which both cost more than the Oven. The ProFix repair person also told me no one fixed broken control boards anymore (people only replaced them)- which a simple google search showed not to be true. This just disappointed me because after spending $100 on Profix's evaluation I was hoping for them to give me some options other than just having them order a replacement and install for $900. In the end- I have decided to send my broken control board (which I removed myself) to a shop that fixes them for $150 (+ $18 shipping) and then attempt to re-install it myself. Im not sure if this will work (fingers crossed) but if it doesn't- I'll ask for help.

We are House Managers for a very pricey house in the Brentwood Hills. As such, we take care of…read moreeverything in and outside the house. We hire all workers, we oversee the work. We are ever so picky because out client is picky and wants everything to perfect. We had installed an outdoor pizza oven for this client some years back. He rarely uses it, but of course on the day he wanted to it would not work. My husband went to the house to try to repair this really expensive Lynx Pizza Office and could not. So, I began my search on Yelp and other places and checked for issues with companies as we are required to do. I was shocked at some of the horrid reviews I saw. I came across Profix and decided we would talk to them, but we had questions, were they BEAR certified, what type of insurance they had a few other questions. Profix got back to us in a few hours and answered every question we had along with BEAR cert. numbers and things like that. This company really had it together. And, again, I am so picky about someone else' home. We retained them on the spot and the next day they were out. They were on time and it is a drive up those hills and they are authorized Lynx repair people. They discovered the issue very fast, a spider had died (sorry Dude) in the gas line making the oven unusable. They had what they needed on their truck and they fixed the problem straight away and it works great. And they were super nice. Their price was ever so reasonable and all but the spider are happy. We will be using them again.