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Pueblo, CO

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Direct Automotive

5.0 (4 reviews)
Closed • Closed

Services - Direct Automotive

Auto transmission repair

Transmission leak inspection

Auto brake repair

Direct Automotive Photos

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Better Rate Transmissions

Better Rate Transmissions

(8 reviews)

We took my Jeep Liberty to Better Rate Transmissions. His quote was hundreds of dollars cheaper…read morethan any other quote I received. I did have to take the transmission back to him for one shifting issue, but he immediately responded and fixed the problem, which was a bad sensor. I have been driving the vehicle for two months and it's been performing very well. I found him easy to work with, true to his word, and he did a great job for me. I'll be taking any future transmission needs to his shop and would highly recommend him.

My car broke down on Memorial day on my way home. The transmission quit working and my car was…read moretowed to Better Rate. The shop was closed at that time, so I left my key along with a note for the mechanics so they would know what happened, along with my name and phone number. My car was at the shop for nearly a full month while I kept being told they were 'putting in on the lift.' The charge was first going to be less than a thousand dollars, but after some weeks, the owner said the differential was shot and the price would be sixteen hundred. I had no choice but to agree because I needed the car. More time went by with no calls, no information unless I or my daughter called them, only to be told that the car would be ready in a couple of days. We were told that multiple times, but each time, no response, no car. Finally, the owner told me that the problem was broken motor mounts and that he had driven the car and it made a thumping, bumping sound and would break a 'rod' they had put in. He told me that they were going with a different supplier. But after that, he said that his mechanics knew the motor mounts were broken after they had replaced the 'rod' two or three times with the mounts broken. Finally the car was ready and it cost me more than 2100, while he said he didn't charge me any labor. On the barely readable receipt, it listed 140 charge for *oil.* 900 for the differential. After I got my car returned, it was filthy with huge bird dropping on the back. And when I began cleaning things up, I found items missing...ten different pieces of my property. I notified the business that I wanted these things returned. The business denied any knowledge of the items going missing, although when an employee called, one item I had not listed was named. I had given the business until July 1 to either return my property or pay me an acceptable amount. Neither has happened as yet, although the owner finally said, via his employee, that someone would bring by the amount I requested in cash. So, here I am. Without my property, tools, jack, windshield screen, several pairs of expensive sun glasses, and no money to make it right. They claimed to not be responsible and then claimed homeless people must have taken my things. The car wasn't broken into, so whoever removed my property did so through an unlocked door. And the "driving" done used up as much fuel as a week of taking my daughter to work and home. I informed the business that I would write a review. Now he should keep his word. My car is working, but they want me to take it in to check for leaks. I don't think so.

Brakes Plus

Brakes Plus

(26 reviews)

I honestly have had two great experiences with these guys. First time I did walk away with a $1000…read morebill but it was things I took the car in for and knew it would be costly to get it all done. The second time I came in for an issue that they they determined was not really and issue and fixed it super quick and send me on my way no charge. They let me see the machines they are using and never tried to up charge me or charge me for something that was not really a concern. Their interactions with the other customers were super respectful and polite. The way they dealt with some of the elderly customers was upstanding. Are there companies out there that want to take your money and do things without reason? Probably. But these guys seem more like they want your future business vs getting a few dollars out of you now. I will continue coming back to them for our needs based on this principal alone. They could have easily taken my $70 today and I would have been none the wiser. But they were honest and will receive future business.

This place is a RIPOFF... after my breaks were taken apart, one caliper broken off. I opted for…read moreturning the rotors which should only be about $20 each. New caliper order from I dont know where. Economy break pads put on and I doubt if the brake fluid was even flushed, 2hrs labor max. I was charged $600 with w/2 coupons applied for $40 off!!!!!!!!! I will NEVER GO BACK to Brakes Plus BS!!!!!! Another woman in the waiting area had them put everything back on her car and she said she was Not paying what they quoted her and She left!!!!! F Brakes Plus!!!!!!!

Angel's Transmissions

Angel's Transmissions

(4 reviews)

After we left Tian Jin with the evidence we went back to the shop to confront her with pictures of…read morethe receipts and of the security camera footage as well as video. She still denied any involvement and instead blamed her daughter for using the wrong debit card info that she swore she never wrote down. We pointed out that the flaw in her explanation was that she used MIL's name. That unless her daughter forgot her own mother's name, she was lying. You could realistically give the wrong CC number if you have several written down on a piece of paper but who would accidentally give a stranger's name if they are using their mother's card to pay and why would you sign anyone else's name but yours if your intentions were honest? We left it at that. Our jeep was in pieces. We had no choice but to leave it with them and wait for the repairs to be done. To add to the ridiculousness, the entire time she was denying any involvement we could partly see from the front desk that her employees were eating the food that they bought with MIL's CC in the break room out back. Fast forward to today. We filed a police report and the cops accompanied us to the shop to pickup the Jeep. She told the cops the same story but with the evidence we showed and the fact that she intentionally used and signed MIL's name, they made her pay us back the $52 in cash. It was the principle of the matter. Her husband sarcastically made mention that we couldn't press any charges anyway but the police officer corrected him that we could 100% file fraud charges against her and that he is lucky that we weren't. MIL will most likely be undergoing surgeries and months of recovery for her foot and decided she couldn't handle that and court and figure out how to live without being able to work so she accepted the cash and just wanted to get her jeep out of there. Unfortunately for Irma, she had a misdemeanor warrant in El Paso county and the police took her in and arrested her anyway. Moral of the story: take your business elsewhere.

I would not trust them to replace the cap to my chapstick let alone work on my vehicle! The owner…read more(female) stole a customers CC number & charged their lunch to it! She lied about til the customer showed her proof from the restaurant! The police were called & she was arrested! Her son was apparently mean mugging the victims too. Please don't go there unless you want to be ripped off & have your-credit card number stolen!!

Blazin Blue Automotive - Going the extra mile to bring you fast,  friendly and dependable service!

Blazin Blue Automotive

(14 reviews)

1995 Eurovan broke down outside of Pueblo. Man was I lucky to find Blazin Blue Automotive. The…read moreplace is really cool. Kelsey did an amazing job designing the front desk, waiting areas, bathrooms etc. Very cool auto mechanic theme (box wrenches as drawer pulls). Anthony was able to get 9 serpentine belts to try and one did fit. Meanwhile, I took the day to ride my motorcycle that I was trailering around the area. By early afternoon the job was done and I was back on my way. I don't know how many good, honest, reasonably priced auto repair shops there are in Pueblo, CO but this is definitely one. Highly recommend!!

Took my mom's car here because of all the positive reviews. Sometimes personal experience is worth…read moremore than another's perspective. I have had three cars worked on here and have been on average charged excessively for work completed. My mom who turns 80 in November took her car here for a thermostat replacement on a 2009 Saturn. They charged her $113 for the $15 thermostat and $400 for two hours of labor. You mean to tell me that a third rate mechanic in Pueblo makes more an hour than most doctors and lawyers. They also had my older brothers car in for a job quoted him a price and when he voiced how relieved he was at the price because a rival shop had quoted a much higher price ( I know my brother is not the smartest) they charged him a different price closer to the rival shops quote because there was a "misunderstanding" of the original quoted price. These guys are just like any other shop in town. Best to go to someone with some commitment to customer service.

Direct Automotive - transmissionrepair - Updated October 2026

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