1. Direct Auto Insurance

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Greensboro, NC

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Direct Auto Insurance

3.0 (2 reviews)
Closed • 9:00 am - 5:30 pm

Services - Direct Auto Insurance

Car and truck insurance

Homeowner or property

Life insurance

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Kimberly Bell - State Farm Insurance Agent - State Farm Agent

Kimberly Bell - State Farm Insurance Agent

(10 reviews)

I rarely write reviews, but Ashley absolutely earned this one…read more I came into the process skeptical and with a lot of questions. As a veteran with a clean driving record, very low annual mileage, and specific coverage requirements, I wasn't looking for the cheapest policy--I was looking for the best value and someone who would take the time to make sure I understood exactly what I was getting. Ashley was patient, responsive, and professional throughout the entire process. She answered every question I had, compared coverages, explained the differences between policies, and never made me feel pressured to make a decision. One of the things that impressed me most was her willingness to work through the details. We discussed deductibles, mileage assumptions, rental coverage, towing coverage, and discounts. When I mentioned that towing benefits were important to me, she not only matched my previous coverage but found an unlimited towing option for only a small additional cost. In the end, she was able to provide coverage that met my needs while significantly reducing my monthly premium. More importantly, I felt like I was working with someone who genuinely cared about helping me make an informed decision rather than simply making a sale. If you're looking for an insurance agent who is knowledgeable, patient, professional, and willing to go the extra mile for her clients, I highly recommend Ashley. She set a very high standard for customer service, and she has earned my trust and my business.

They are always available. They are helpful and patient even when you are stressed out! Been with…read morethem for almost 5 years!

Direct Auto Insurance - autoinsurance - Updated October 2026

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