When I cancelled my policy, they retroactively created a lapse in my insurance. As a result, I'm…read morehaving to pay DMV hundreds of dollars. When given the opportunity to correct or assist me in this matter proving there was no lapse, they decided to do nothing. Do not let them do the same thing to you. Move on to the next office.

From the owner: At the Necota Smith Jr State Farm Agent office in Greensboro, NC, we are committed to providing…read moreguidance and support for your insurance needs. Serving Pleasant Garden, Whitsett, and McLeansville, my team and I focus on delivering reliable service with a personal touch. Auto, Home, or Life Insurance, we are here to help. Contact us today - we look forward to working with you License #: NC-1000011765

My family has been total customers of Godwin Insurance…read more Agency for many years, home and auto. We've referred family and friends many times and all have been highly satisfied. Godwin is an independent agency, and they stay in touch with me when it is renewal time.

From the owner: We are an independent family-operated agency that has been providing North Carolina with affordable…read moreinsurance solutions since 1953. Our knowledgeable and friendly staff, exceptional customer service, and access to a high-quality portfolio of carefully selected insurance companies and products are what set us apart. We take great pride in providing each of our clients with the attention necessary to develop insurance programs that address their insurance coverage requirements at a price that fits their budget. We offer a range of insurance products and services for the families and businesses of Guilford County from home and auto to commercial property, workers’ compensation, and more.

I have had insurance with State Farm for a long time. I could not image a better company for…read moreinsurance. They are always available and looking to help. Jim and Brent do a great job!

Ive have had nothing, but great encounters since I have been a customer! They are the sweetest…read moremost helpful people that I have meet in this business thus fa! Thank you and you guys are appreciate!!

I rarely write reviews, but Ashley absolutely earned this one…read more I came into the process skeptical and with a lot of questions. As a veteran with a clean driving record, very low annual mileage, and specific coverage requirements, I wasn't looking for the cheapest policy--I was looking for the best value and someone who would take the time to make sure I understood exactly what I was getting. Ashley was patient, responsive, and professional throughout the entire process. She answered every question I had, compared coverages, explained the differences between policies, and never made me feel pressured to make a decision. One of the things that impressed me most was her willingness to work through the details. We discussed deductibles, mileage assumptions, rental coverage, towing coverage, and discounts. When I mentioned that towing benefits were important to me, she not only matched my previous coverage but found an unlimited towing option for only a small additional cost. In the end, she was able to provide coverage that met my needs while significantly reducing my monthly premium. More importantly, I felt like I was working with someone who genuinely cared about helping me make an informed decision rather than simply making a sale. If you're looking for an insurance agent who is knowledgeable, patient, professional, and willing to go the extra mile for her clients, I highly recommend Ashley. She set a very high standard for customer service, and she has earned my trust and my business.

They are always available. They are helpful and patient even when you are stressed out! Been with…read morethem for almost 5 years!

My experience with the services of Luz Guevara Bigelow - State Farm Insurance office has been very…read morewelcoming thoroughly with the product offered very knowledgeable I got the insight of how it works how she can help me have add on as well with competitive rates. A go to office indeed.

From the owner: Our objective is to be leaders in the insurance arena and in our local community by getting…read moreinvolved and modeling positive behavior and involvement. Resulting in our team joining forces with our community to create positive synergy. Together we thrive simultaneously. License #: NC-6548470

Working with Jack has been great! He is very knowledgeable and is always quick to respond to any…read morequestions or concerns I have. He works with you to understand your wants and needs and doesn't just push some policy on you. He can explain all the benefits or downside to a particular policy offering, letting you decide which option works best for you! The level of service he provides is always 5-stars, and I highly recommend him and Navigate Agency!

From the owner: Auto Insurance, Home & Rental Insurance, Life Insurance, Medicareread more

They are super stupid, I just called them at 4:20 pm first off all they just pass the phone alone…read moreto each other it feels like they just don't want to work this is your job girl if you can't do it then just quite so they can hire someone that really helps. Like I wanted a simple easy thing she is like oh I will email it to you in 10 min but now it is 5:18 but still haven't received it yet. I already went only and got my quote and the best coverage for my vehicle as a customer but as an employee they fail doing their job! I never recommend them! Just lazy boring people in this location.

State Farm dropped my collision coverage on my vehicles without me having knowledge. Now I'm stuck…read morewith a damaged vehicle that had No collision coverage. Some insurance companies are just a reap off that I am experiencing first hand.

HORRIBLE customer service. I called to inquire what my home owners would cover with a home issue…read morewe had. The female agent that answered the phone would not give me a straight, definitive answer. I asked her to look into this matter further with the parent company and she instead tried to talk me into just paying a large bill out of pocket since my premium would go up. I had to push and advocate for myself just to get the information I needed. I was so upset when I got off the phone on top of already being upset with a large unexpected home bill. PLEASE don't use this company. I went that afternoon and switched to a different, much more reliable home owners insurance company. I can't encourage others enough to be cautious if using this company. -Joe, to follow up with your comment: I have spoken to Lisa out of the Wentworth office. This was much more than trying to advise me about rates. Lisa has my number and I would absolutely welcome a phone call to follow up. I truly had to advocate for myself due to an employee who seemed to be bothered that I asked her to do her job. Again, I look forward to a follow-up call.

I don't like to complain but I think this is something I needed to share. I called to ask about car…read moreinsurance because I am currently new to the state of North Carolina. I spoke with a woman by the name of Sarah, at first she seemed nice but when i asked her questions she seemed annoying with me. She asked me if I am black and when I said no she replied " thats a relief" I felt that her response was very racist. I have african american friends and I am in a relationship with an african american man. I decided to find insurance somewhere else..