My family has been total customers of Godwin Insurance…read more Agency for many years, home and auto. We've referred family and friends many times and all have been highly satisfied. Godwin is an independent agency, and they stay in touch with me when it is renewal time.

From the owner: We are an independent family-operated agency that has been providing North Carolina with affordable…read moreinsurance solutions since 1953. Our knowledgeable and friendly staff, exceptional customer service, and access to a high-quality portfolio of carefully selected insurance companies and products are what set us apart. We take great pride in providing each of our clients with the attention necessary to develop insurance programs that address their insurance coverage requirements at a price that fits their budget. We offer a range of insurance products and services for the families and businesses of Guilford County from home and auto to commercial property, workers’ compensation, and more.

Ive have had nothing, but great encounters since I have been a customer! They are the sweetest…read moremost helpful people that I have meet in this business thus fa! Thank you and you guys are appreciate!!

I have had them for 20+ and never had an issue. Great service and easy claims. Brent does a great…read morejob!

A shady couple of characters run this agency. They were nowhere to be found when we needed them…read moreafter damage to our home. Avoiding calls, delaying responses, and sending incompetent and untrained people to evaluate damage. Even asking us to do their job after they failed to capture good photos. A total lack of accountability or professional behavior. Avoided Keith and Kimberley Kepler if you want your property covered by honest agents.

Great customer service, competitive quotes, and professional staff. Always available when I need…read morethem and super efficient. Definitely worth talking to when looking for any type of insurance. I have moved over my renters, jewelry, and auto policies to them due to the competitive pricing and great service and will be adding another vehicle shortly. Thanks for always taking care of me!

I've had all of my insurance matters with Archie since he took over the office when " Chuck"…read moreWhitcomb retired. Everyone in the office have always been polite and readily available to attend to my all of my needs. Everything has always been handled to my total satisfaction. Jerry Rogers

State Farm is the most difficult and corrupt insurance company to work with. This company is just…read morethe same trying to send clients to certain roofing companies for kick backs instead of actually helping them with their claims.

They are super stupid, I just called them at 4:20 pm first off all they just pass the phone alone…read moreto each other it feels like they just don't want to work this is your job girl if you can't do it then just quite so they can hire someone that really helps. Like I wanted a simple easy thing she is like oh I will email it to you in 10 min but now it is 5:18 but still haven't received it yet. I already went only and got my quote and the best coverage for my vehicle as a customer but as an employee they fail doing their job! I never recommend them! Just lazy boring people in this location.

State Farm dropped my collision coverage on my vehicles without me having knowledge. Now I'm stuck…read morewith a damaged vehicle that had No collision coverage. Some insurance companies are just a reap off that I am experiencing first hand.

Working with Jim is always such a delight. He's very personable, sincere and compassionate about…read morethe services he provides to his clients. His knowledge and insight are very much appreciated. He truly provides tailored services to each client and he's just been a great help overall. Like a good neighbor, Jim is there!

State Farm is great, Jim Goard is not. The people that have worked under him in his local office…read moreand the after-hours / claims people have been great, but every time Jim has to get involved in any situation nothing is done right. If you try to call him, he's either "busy" or has left early that day. I have requested repeatedly for him to call me in the last month and left simple requests like "don't call me back Monday, call me either Tuesday or Wednesday". I'll give you one guess which of those three days he called me. I put in a request for a new insurance card, which goes to his desk. Instead of mailing a new laminated legitimate looking card to my current address, which was my specific request, he emails me a PDF. I can't stress enough, State Farm as a company is actually pretty great if you want premium insurance service at a reasonable cost. Jim Goard on the other hand is downright comically bad as an insurance agent. Even if you live within a five minute walk from his office, find another agent for State Farm.