Dr. Mascaro's consultation was completely inaccurate. I was told 20-30 min. and no impaction after…read morepaying for an x-ray. Due to his inability to read an X-ray, my baby girl woke up during drilling and was traumatized. NO impaction suddenly became four FULLY impacted teeth and one hour, meaning she wasn't given proper anesthesia at the start of surgery. She had to be put on anti-biotics afterwards which is not given when conducting a typical removal.

Dr. Mascaro took out my son's wisdom teeth. Great job from him and the assistants. I received…read morecomprehensive directions for "going home" and Dr. Mascaro PERSONALLY called my home THAT NIGHT to see how my son was doing!

I had a great appointment. I was in and out within an hour they told me all my options and the type…read moreof care that I needed for my teeth and who I will talk to. They also answered all of my questions that I had nobody was rude or unprofessional and everyone was nice.!

Aspen Dental in Mentor - A Truly Exceptional Experience When…read moreI found out I needed dentures or implants, I started visiting multiple dental offices for consultations. Aspen Dental in Mentor was actually my fifth scheduled consult. At that point, I was feeling discouraged--every place I'd been to had issues with pricing, professionalism, or staff attitude. So honestly, I didn't have high hopes going into my first appointment. But the moment I walked through the door at Aspen, everything felt different. The front desk staff all smiled, welcomed me in, and acknowledged me right away. That small gesture immediately gave me hope that this might be the right place. I was called back promptly, and every person I encountered greeted me with kindness and professionalism. After getting X-rays and meeting with the doctors to discuss multiple treatment plans, I was taken to meet with the office manager, Sarah, to go over pricing. Let me just say--Sarah is amazing. She's personable, knowledgeable, flexible, and incredibly patient. Unlike other offices where I felt rushed or pressured, Sarah took her time with me. She walked through every option I asked about, gave me multiple quotes without hesitation, and never once made me feel like a burden or like I had to decide on the spot. Once my fiancée and I chose the plan that worked best for us, everything else went smoothly--from scheduling pre-op appointments and the surgery itself, to handling payments. Fast forward to yesterday--surgery day. I was definitely nervous, but also excited. I've always had a strong fear of dental visits, but the moment I arrived, the entire team helped me feel at ease. The doctors, surgeons, nurses, assistants, and office staff were all absolutely amazing. The surgery went great. Everyone was so attentive and kind during my recovery, and they provided me with thorough aftercare instructions and plenty of supplies for my recovery at home. Thank you again to the entire Aspen Dental team in Mentor for making this process so smooth, respectful, and supportive. I truly appreciate all of you. If you're considering dentures, implants, or any dental work, I highly recommend giving Aspen Dental in Mentor a chance. They completely changed how I feel about going to the dentist!

I had a surgical extraction with roots extracted separately and Dr. Choi was very experienced and…read moreprofessional. He is very calming and he explains what he is doing and answers all of your questions. The process was not painful and was done with a local anesthetic. The surgery took about 30 minutes. I highly recommend him as an oral surgeon.

Highly recommend!!! If you are here looking to see if you should schedule a visit with Dr. Chois'…read moreoffice, I am here to say that you should! I can honestly say I was highly impressed by my experience. I have a lot of anxiety when in the chair. Dr. Choi and his staff not only put me at ease, but when/if the time comes and I need another procedure, I won't hesitate to reach out to them. He is a very educated & skilled Dr. who speaks to you in such a calming way (even throughout the procedure) it actually relaxes you & puts you at ease. No questions went unanswered(and I have a lot of them)& he took additional time to explain everything to me in words I understood, without making me seemed rushed or my question too silly. I wanted to share with all of you reading this, I feel there may be others out there looking through reviews because they are as nervous as I was trying to find a kind, understanding Dr.for your procedure. I know, because I was one of them looking. Look no further. :)

I took my second child to this office to have their wisdom teeth removed. Both cases went…read moreexceptionally well without any complications. Dr Mascaro removed my daughter's and Dr Choi removed my son's. My son actually felt great after and never even developed swelling. This tells me the doc is skilled causing very little trauma during the procedure. Thanks Dr Choi! Both surgeons called the night of the procedure to check in with how my child was doing. The office decor itself is outdated. The staff are cheerful, caring and helpful. The prices are a bit high for the procedure. If they are in network for your dental plan, then I'd recommend them. Otherwise, the out of pocket will be your responsibility and will be a about $2800 for four teeth... it's slightly different for everyone depending on if the teeth have broken thru or not.

First visit was good, second visit was brutal. A crazy amount of pain. I was quite stunned by the…read moreexperience. Anesthetic for needle did nothing. A tooth extraction turned into a nightmare. Very disappointing. And after that, I was over billed $450. Wewwww.

I was here on Monday February 9th, 2026 for a dental implant consultation. Kalyn was very efficient…read moreand polite when asking me about prior dental procedures and what medications I am taking. Dr. Jill Weber was very professional and thorough explaining the proposed treatment plan which included (2) extractions and a bone graft prior to having the dental implant procedure. The insurance person (I didn't catch her name) gave me very detailed information on what Medical Mutual would cover. My only complaint is the bathroom was very dirty especially the toilet. That won't deter me from coming back. The staff I interacted with were all very courteous. I actually live in Willowick not Timberlake.

The individual assigned to answer phone and to converse with new patients, gather information by…read moreconducting questions should at the very least be able to have certain skills such as basic professional ability to communicate and ask questions in a way that is not scattered and confusing. Perhaps a seminar in being the first contact over the phone would be beneficial. What I experienced today was insulting and degrading. I will NEVER be a patient there based on this one conversation. I was informed I would have to wait a long time for an appt there because 1. I am not a regular patient of yours and 2. I dont have dental insurance.Not to worry.your rep conveyed to me all i need to know. Thank God my next call was to a much nicer office who wants me as a patient. I will cancel the appt i made with you people today and NEVER want to hear of you again. Please destroy any info i provided to your representative I am not comfortable with your office. Marilyn Skadra

I called to see if they accepted my insurance (Cigna) and to set up an appointment for anytime…read moreafter 3:45pm. The woman said yes, I would be covered and that the next available time was for 2:45pm in two days, otherwise I'd have to wait a month. I was fine with that, but she got snippy and changed her answer to there being a 3:45pm available in two days. I didn't argue and just took it. When I got there, I spent 25 minutes filling out paperwork, and when I handed it in, the same woman told me they won't accept my Cigna insurance because its not PPO. So I had no choice but to leave after waisting my time with the incompetent staff. Plus, the place looks kind of run down form the outside.

This location is OPEN! Dr. Kalina is no longer with us, but his partner Dr. Phillip Wallace is…read morestill practicing at this location. He does General Dentistry, Cosmetic Dentistry & Periodontal Dentistry. One stop shopping! He & his dental assistants have the most caring chairside manners I have ever encountered.

Dr. Vombergar, DDS, and his staff are fantastic! During my first visit through a personal…read morerecommendation by a family member, I recall being in excruciating pain, and he took me in despite not having an appointment. After immediately taking some x-rays of my mouth area, the doctor found the issue, and he extracted two of my wisdom teeth. He is skilled with his hands and did not feel the entire process during the emergency procedure. The pain went away instantly! I have been going back to all my dentist appointments since! Thank you, Dr. Vombergar and staff, for such a wonderful experience and for caring about your patients!

From the owner: At Lake West Dental, our friendly Willoughby dentists and staff commit to offering the experienced…read moreand modern dental care that will help preserve, maintain, and enhance the natural beauty of your smile. We offer a wide variety of tailored services that meet your individual needs.

After interviewing several Orthodontists, we selected Paul Murphy for several reasons. 1 - My son…read moreenjoyed the personalities of the various staff people we met on the initial visit. 2 - I liked the opportunity to use their payment plan. 3 - The location was convenient. 4 - The overall pricing was middle ground - not the highest or lowest. Part of the Orthodontic process was my son needed to have a couple of teeth removed. Paul recommended a great, kid-friendly dentist who painlessly removed the unwanted teeth. Great referral! I found some of the staff who work behind the counter to be unpleasant and clinical although Paul and the staff that work with the kids while they are in the chair were always friendly and on time which is a real benefit!

Dr. Murphy is amazing. Put my son to ease as he was getting his braces he was 11 last year when he…read moregot them the place was super clean super open everybody was really friendly answered all my questions financing and payment plans was easy as pie highly recommend I went here on a recommendation from a few other people

I have struggled with dental hygiene my whole life and as an adult I have tried to establish better…read morehabits, including regular visits to the dentists for cleanings and check-ups. I have tried a few in the area and none of them were right for me. I have anxiety issues and a gag reflex (which is made worse by the anxiety) and I've had everything from a dentist who walked out of the room because they thought it was "ridiculous" to the staff talking about me right outside the room and how awful it was to have me as a patient. I couldn't wait any longer because this year I started to have pain, sores and broken teeth. I read a lot of good things about GLD on my insurance's website and other places on the internet so I decided to give them a try. It was a life changing experience. The staff at GLD is awesome. Everyone from the receptionists to the dental assistants and the dentist/doctor himself are absolutely amazing. They treat me like an old friend every time I come in and they have been so caring and attentive to my anxiety and sensitivities that I don't feel any anxiety going in anymore for any type of appointment, cleaning or major dental work and even surgery. If you're looking for a dentist in the Mentor area that cares about its patients and really wants to make an impact on their lives make an appointment at Great Lakes Dental.

Highly recommend Great Lakes Dental. They use all the latest technology to ensure good health of…read moreyour teeth, gums and jaw. I saw Dr. Williams during my visit and he is fantastic. He is very personable, listened carefully to all my concerns and provided me great detail to ensure I was doing the right things moving forward to best take care of my teeth. All the hygienists who did the cleanings are amazing too, very friendly and professional staff all around.