Bad customer service and $50.00 later. This is NOT a groomer for big dogs. In addition ,one of the groomers were rude and disrespectful. The older woman constantly had a comment and mishandled my dog. My dog is generally calm tempered but when she is not feeling safe she may react. I took her to this groomer for the first time and they called me several times because they did not seem to know how to handle a big dog. The guy was pretty nice but the older woman was extremely rude. My dog was not completely done with services and the older woman kept asking me to pay, while the 2 other groomers were so calm and stated that I should not pay until the services are complete on their end. I tried to give feedback and the owner stated that I need to go somewhere else. They didn't even bother to clean my dogs ears. read more