I actually visited his colleague Dr Chad Jackson because I had a neurofibroma which is a type of…read moretumor growing on my lower eyelid. They are kind and caring and very knowledgeable. I would highly recommend them for any type of ophthalmological plastic surgery you may need.

Take the pickiest most demanding patient and multiply it by 10...yes, that would be me! I had some…read moreprocedures in California before moving to Boise. I internalized the treatment I received by the CA surgeon, who was aloof, rushed most of the time and curt all of the time, leading me to believe it was me and my persistent questioning style all along. His office staff was dismissive and inattentive during my recovery. When in pain, I contacted the office and was told someone would get back to me. After 5 hours, I had to call again, wait on hold and be treated like an impatient child. When I indicated I wanted to do a followup visit, a local friend recommended Dr. Boerner. From the beginning, the treatment and care provided was vastly different! His office staff is very pleasant and went above and beyond to accommodate my crazy work travel schedule. When I arrived, I was met and greeted by everyone, even when they were just walking through the office! Dr. Boerner was kind and listened very intently to my concerns. We chatted bout my lifestyle, interests and what I wanted the outcome to be. He was realistic, frank and compassionate at the same time.The comfort level I felt was unexpected and beyond positive--it was like we were in my living room, not some cold, sterile medical environment! After my procedure, his staff called the next morning to see how I was doing! In today's world, who does that? At the most, I expected an email and lack of personal attentiveness! The followup visits were great and the great treatment one gets can be depended on. I would recommend Dr. Boerner for any treatment, surgery and ophthalmology in a heartbeat.

Two things stand out from this visit: the extraction was fast and painless -- genuinely well done…read more Everything leading up to the procedure and after it was not. Minimal topical anesthetic was applied to my gums or cheek before the novocaine injections by your assistant and none were applied by you -- a routine step that most oral health professionals consider standard care. [My most recent experience prior to this visit by another DDS was painless]. Skipping this procedure had real consequences: the injections were acutely painful, causing me to jerk back involuntarily, cry out, and suffer a throbbing pain in the back of my head for several minutes. I have never had a more excruciating administration of novocaine including the removal of impacted wisdom teeth years ago. What was not skipped: collecting full payment before the procedure began. That priority was made very clear. But seemingly pain management is not a priority as it took five phone calls to the office and ultimately to you directly after hours to receive the Rx for pain medication that had been promised. I would not return to this practice. I would not recommend it. And I will be contacting the referring dentist (who probably receives a kick-back) to share my experience, as I believe patients deserve to make informed decisions before being sent here.

If you have a busy schedule or are managing your finances closely, there may be a better option…read more Alpine rescheduled my extraction/implant, rescheduled my follow up (torque test), disclosed the day of my appointment that insurance coverage was less than anticipated, and still sent a follow up bill after I paid (what I thought was) in full on the day of the procedure.

I lost 90% of my right ear in a horseback riding accident in July 2025 near my home in Las Vegas…read more After reattachment surgery failed (not Dr. Griffith's) - I selected to go the reconstruction route. I called Dr. Griffith's office and his team (Star) was immediately responsive. After a 30 minute consult with him over zoom, and then considering other surgeons, I chose Dr. Griffiths to perform the surgery. Getting my insurance company on board wasn't easy, but a call with Star and Anthem of Nevada got the approvals we needed. I scheduled the surgery for just a couple weeks later and they made all the arrangements at St. Luke's for the out patient procedure. They suggested that after I was released from the hospital, I stay at St. Luke's Guest House, which was much less expensive than other options. I had my reconstruction surgery at the end of October, and stayed for three weeks afterwards for nearly daily check-ins to ensure everything was healing properly. Even after I got home, I sent photos to Dr. Griffiths to ensure he was happy with the progress. Six months later, I could not be more pleased with the outcome. While my new ear is not identical to my existing ear, it is MY new ear and I love it! I cannot thank Dr. Griffiths and his team enough for their top notch work and help with it. Before the surgery, I asked Dr. Griffiths if I was going to be happy with the outcome. He said I would be, and he was right. Thank you again for making me whole.

Dr Russel Griffiths and his team are an example of what other Dr offices need to strive for. Over…read morethe last 20 yrs we have had multiple reasons to visit his practice. Every consultation, surgery, pre and post op visit have been professional and informative. Dr G is methodical, meticulous with his procedures and will give you his honest professional advice based on his extensive experience as a Top 100 surgeon in plastic surgery and reconstruction. It gives us peace of mind knowing he is always thinking of what is best for his patients and their individual needs. We are actual patients that have had diverse needs and even greater results. 4/7/23

Had my surgery done by Dr Sorensen done March 2010. Exceptional care given before and after…read moresurgery. 15 years later, STILL very pleased the results. Highly recommend! Hopefully, he'll be still practicing when I'm scheduling for my next set!

This man ruined my life and bank account I have had 5 reconstructive surgeries to fix the botched…read moremommy makeover he did on me. I am still in massive pain and will be forever disfigured and in pain. Went back after my first surgery to voice my concerns and his office was closed 3 weeks after my surgery and no answers on where he went or him making it right ;(

My experience here was top notch. I was treated with respect and the Dr both listened to me and…read moremade sure I understood what was needed based on his diagnosis. I would highly recommend this business.

Think twice or even three times before scheduling a procedure with this physician. You cannot…read morechange your mind no matter how far in advance you might need to cancel. They will keep your money. I put 20% down way in advance. I decided to cancel for personal reasons 5 months prior to the scheduled date. I paid $175 for the consultation (no problem) and $3180 downpayment. I asked to cancel and for my deposit back. They called back and said they would keep 10% of my deposit ($318) to which I reluctantly agreed. Then I got another call 20 minutes later claiming they misspoke and would keep 10% of the entire procedure cost which is half of my deposit. They want to keep $1590 of my money claiming they did lots of work already in preparing for my procedure. That's hogwash! What have they done other than pencil me in!!! My next step is filing a complaint with the Idaho state physicians licensing board.

PRP treatment went well for menopause issues, Dani is great! The staff is super nice and the…read morefacility is beautiful and clean!

My whole experience at Spa 35 has been nothing short of amazing. Mady is the best! My procedures…read morewith Madi are top notch. I feel she cares about me as a person, not just a patient. If you haven't tried this Spa 35, I would say you are missing out on the best place to go for face treatments, along with all the other treatments they have.

Dr. Patrick Cole is awesome! He did 2 separate surgeries on…read moremy hands for Carpal Tunnel. He took time in explaining how the surgery would proceed and listened to all my concerns beforehand. I never felt rushed with him. I would definitely refer him to anyone looking for a excellent hand Surgeon.

I was referred to this practice for a follow up on a broken wrist after an ER visit, and my…read moreexperience was deeply unsettling. From start to finish, the care and professionalism were entirely lacking. When Dr. Cole entered the exam room, he didn't even ask how I was doing or how my arm felt, cutting me off when I tried to mention new pain. When unwrapping my splint, he immediately blamed me, saying, "I don't like how that looks at all. What did you do?" implying I had somehow worsened the issue. Then, instead of talking to me in private, he pulled me out to the X-ray machine located right out in the open behind the receptionist's desk. Standing where staff and anyone in the lobby could hear, he repeated "I don't like that" multiple times when viewing my wrist and bluntly announced I needed invasive surgery, using harsh language ("slice you open, pop it in place, and put a metal piece in you") with zero empathy. Because of the news and lack of privacy, I became upset and started crying. When we went back to the exam room, he left the door wide open so the front desk could still hear me crying. To top it all off, when discussing the necessary procedure, he made the appalling comment that needing this surgery was "bad for me, good for him." Patients deserve to be treated with dignity, basic empathy, and respect for their privacy especially during vulnerable moments. I will not be returning and cannot recommend this practice.

I have a condition that causes vomiting. I was 5 min late due to that. I received a certified…read moreletter telling me the doctor no longer wanted me as a patient.

The mouthy little thing at the front desk needs a good kick in the you know what. She couldn't…read morefigure out how to check me in and instead tells me I need to probably pay for my visit. I told her I am insured and no one else has a problem with it at St. Lukes. She talked to me on the edge of being rude but not enough to get in trouble. HORRIBLE customer service in the way she talked to me. She is lucky there was glass between us.