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Dillard's

3.4 (42 reviews)
Open 11:00 am - 8:00 pm

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Estée Lauder gift with purchase!

Incredible fragrance and makeup choices at Estée Lauder. Free gift beginning Friday with purchase. See Cathy !

Online sale of the same boot.

Per a salesperson's recommendation, I bought a pair of boots which I really liked and planned to keep them. So I disposed of the carton. The next day, I got an email about a clearance sale regarding the boots purchased. The price was now $50 less than the price I paid. I went to the store and they explained that I needed the carton for the return/refund. I asked for a credit but that is not their policy. Pretty sad. I will keep the boots but this has soured my opinion of Dillard's. Tough lesson for me.

Dressing room
Heather L.

The Dillard's manager reached out to me and he inspected the shoes himself. He apologized and said he can see the damage and he resolved the issue. Review is updated to 3/5.

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11 years ago

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11 years ago

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Review Highlights - Dillard's

This Dillard's at University Town Center in Sarasota is a great place to go for all things quality clothing and much more.

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Kohl's

Kohl's

2.6(23 reviews)
1.0 mi
$$

Not necessarily this particular store but...I bought a ring for my daughter and needed to exchange…read morethe size. Since it was an online order and the item is not in stores, I have to return it and reorder the correct size. The ring is no longer on sale and is now $70 more. Customer service did nothing to help and refused to exchange it. Any other store would have done an even exchange for the same item.

I'm extremely frustrated by how this situation was handled and the store's total lack of…read moreaccountability. I returned a pair of shoes gifted to me by my mom to exchange for a better size, and in return, I was issued a merchandise credit card. The next day, when I tried to use the card online, it failed. When I called the number on the receipt, I was informed that the card had never been activated. The following day, I went to customer service with all of my receipts, expecting a quick fix for what was clearly the store's mistake. Instead, I spent nearly 4 hours (from 4:10 pm to 7:51 pm) dealing with a situation where I was wrongly blamed. What made the situation even more suspicious was that the card number on the merchandise credit card I received didn't even match the number on my receipt. That alone should have raised major red flags, but I was told that I had "probably dropped the card," which is absurd. I never let go of the card, and I had a witness with me who can confirm that. Then, as if it couldn't get worse, I was informed that someone else had used my merchandise credit the very next day, along with multiple other Kohl's cash cards. The woman who used my card claimed she found it on the floor, which I know is impossible because I never dropped it. This entire situation reeks of a coordinated scam. The speed with which this woman was able to use not just my merchandise credit, but several other Kohl's cash cards the very next day, strongly suggests some form of organized theft. No one wanted to question the suspicious amount of cards she used. No one wanted to question how I got an unactivated card assuming I gave it to someone which is insane. I sure did file a police report. The investigator tracked her down, and I got my money back! Despite the overwhelming evidence--the mismatched card numbers, the quick use of multiple cards, and a witness on my side--management was dismissive, unaccountable, and entirely apathetic. Instead of investigating, they kept asking, "How would you get an unactivated card in the first place?" but refused to answer that same question when posed to them. This should have been a massive red flag for management, but they seemed more interested in deflecting responsibility than resolving the issue. To make matters worse, this was money from my mom, who struggled financially, and had gifted me the shoes as an early Christmas present. Her money was essentially stolen, and Kohl's management treated the entire situation like it was no big deal. This isn't just poor customer service--it's a violation of trust. I've never experienced anything like this before, and I strongly believe that the store needs to investigate this matter properly instead of trying to shift the blame onto their customers. This happened in 2022, and I felt the need to speak out in case it happens to anyone else! I will be sharing across platforms as well.

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Kohl's - Outside of Store

Outside of Store

Kohl's - Cookware Section

Cookware Section

Kohl's - Outside of Store

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Outside of Store

Camilyn Beth Studio

Camilyn Beth Studio

5.0(8 reviews)
6.5 mi

I can't say enough about my experience in finding "the dress". I went to another dress shop in…read moreSarasota which was around the corner from Camilyn Beth. I told her I needed a mother of the groom gown and she suggested I go to Camilyn Beth. She only sold bride gowns. So I walked around the corner and found myself at Camilyn Beth. She asked me what I was looking for and then pulled three gowns off the rack. I only went as far as gown number 2 and found what I was looking for. I wanted a classic style gown in a deep blue. Preferable a comfortable fabric that gave and didn't wrinkle very easily since I would be folding it up to take it on a carry-on to NJ. The gown was altered perfectly and the communication with the proprietor was excellent! I couldn't have found the most perfect gown. If you don't know already, these gowns are design by Camilyn Beth. Her fabrics are wisely chosen for ease of wearing and the designs are simple elegance. When I was in my 20s I would call it a "smart" looking dress because it was something Jackie O or Hepburn would wear. My tastes have always been classic, simple and comfortable, so this gown was perfect for me. All I have to say to Camilyn Beth is bravo! You hit fashion on the nail when it comes to classic elegance. I shall see you again at your new shop one day!

I ordered two dresses, same style different colors. Decided on one and later changed my mind. I had…read morealready started the return process. I called the store and the staff was quick to respond and had no problem with the change in my return. The dress was beautiful! Loved the style and quality. Honestly felt like a million bucks in it. I was so happy I found Camilyn Beth. Have another wedding coming up and may become a repeat customer!

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Camilyn Beth Studio
Camilyn Beth Studio - The Jackie Gown with no sash

The Jackie Gown with no sash

Camilyn Beth Studio - Camilyn Beth Gowns for Mother of the Bride & Groom! Made in the USA & Designed with Love in Sarasota.

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Camilyn Beth Gowns for Mother of the Bride & Groom! Made in the USA & Designed with Love in Sarasota.

Dillard's - deptstores - Updated May 2026

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