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Dillard's

2.8 (12 reviews)
Open • 11:00 am - 8:00 pm

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11 months ago

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5 years ago

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3 years ago

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3 years ago

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4 years ago

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5 years ago

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7 years ago

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9 years ago

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12 years ago

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9 years ago

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9 years ago

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Ask the Community - Dillard's

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Kohl's

Kohl's

3.6(9 reviews)
0.8 mi
•$$

I would not recommend working here, especially if you're a young woman. My experience was that the…read moremanagement up front made me feel uncomfortable and targeted, and I felt like my age and appearance played a role in how I was treated. Pam and Chris were part of the management team during my time there, and unfortunately, I did not feel supported or comfortable bringing up concerns. The overall environment became stressful enough that I ultimately decided to leave. I also would not recommend shopping here if you expect professional customer service. In my experience, Pam spoke negatively about customers and rolled her eyes over even minor issues, which made the environment feel uncomfortable and unprofessional. This is just my personal experience, but I think both potential employees and customers should be aware of the environment before applying or shopping here. Xoxo Pam you're such an old miserable lady.

Distinct anti-LGBT discrimination during the hiring process with manager Steve. I am a trans man…read more(female to male) and have been out to everyone in my life for 2 years and exclusively use the name Hayden. I arrived at the interview wearing men's clothes and no makeup. I am decidedly androgynous with short hair and a very masculine presentation. My email address uses my former (legal) name and he felt the need to taunt me about this. At the end of the interview (which was full of contrived and redundant questions and facts all the way through) he shuffled through his documents saying "there's another name on here, I saw it" to which I responded THREE TIMES "it's incorrect." Mind I was measured and composed as could be, and I stated it was incorrect three times as he shuffled through, but he did his utmost to find my deadname on the documents (only place it was on there was my email address, I did not specify this was my name at all in any other fields) and proceeded to (with a SMIRK) say the incorrect name out loud, TWICE. I told him once again it was incorrect, and he smirked again and ended the interview with a positively condescending "thank you for coming in Miss Hayden." I didn't react; I was in shock. There is no way to report this to corporate, either, so I'm stuck desperately messaging Kohl's socials and posting this Yelp review. Steve is the only man who works in that store (besides prospectively me) and he's the manager. Hope to get some closure or justice on this but I suspect it won't happen and he'll continue to discriminate. And also mind, I tried my best to interpret this as anything other than transphobic harassment but the smirks and insistence to say a name he knew would upset me says otherwise. Genuinely at a loss here.

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Masons - Store interior

Masons

3.9(9 reviews)
0.7 mi
•$$$

I've never shopped here in person, but have had amazing customer service via email and phone…read more I'd found a bubble necklace online and was told that Masons sold it in store. Since I'm a bit far to drive up just for a shopping spree, I emailed the company to inquire about the necklace. Liz emailed me back immediately to describe the situation: they were out of stock, but would try to see about getting the necklaces from another source for me. Not even a week later, she emailed again to let me know about new stock that had arrived, even sending pictures along. I asked her to set aside one in Teal and one in Salmon. She replied, asking me to call Cassandra at Masons' mall location, who would ship them out to me the same day so I wouldn't have to wait over the weekend. And when they arrived? They were paired with beautiful earrings that I wasn't expecting and even a personalized thank you note from Liz just for shopping with Masons. I love it! Extremely delightful people to work with and I'm so happy with both necklaces and earring sets. If I'm ever in the area, I'm definitely stopping to shop with them again!

I hardly ever post reviews but I feel this shop needs a little constructive criticism. I love…read moremasons and everything they sell. But I worked for a retail company that thought their products sold themselves for almost a decade. But I am a huge believer that great customer service is what really attracts the money. Today, my mom and I shopped here, we were the only customers in the whole store and no one helped us. At one time my mom was trying on one of the sample shoes and a red head girl asked, "those don't fit?" My mom responded, "unfortunately no." And the sales girl replied, "aw that's too bad." Do I need to say more? What a perfect opportunity for her to say, "oh well let me grab one in your size!" And that's even just the basics. There was about 4 employees in the store who could have easily made a sale from us. We looked at everything. We were ready to buy more than just the $18 sunglasses we got. But our interests soon expired since their interest in us didn't seem exist in the first place. Mason, I'm disappointed. I encourage the management to take a higher interest in the customer service of their employees. Customers need to feel not only welcomed, but wanted.

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Masons - Steve Madden, Jeffery , Kelsi Dagger, Sam Eldeman, Superga, Dolce Vita, Free People, Sol Sauna

Steve Madden, Jeffery , Kelsi Dagger, Sam Eldeman, Superga, Dolce Vita, Free People, Sol Sauna

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Dillard's - deptstores - Updated October 2026

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