Renee in jewelery is really sarcastic & automatically dismisses customers. She also dismissed…read moregetting a manager to help fix a situation she obviously didn't know about. Instead resorted to strife & demeaning comments. What happened to customer service? Its not at fayetteville dillards!

I just cannot say more good things about this place... walked in with less than 30 minutes till…read moreclosing yesterday, and the women working were so happy to help me. We went to polo first and the lady there was so attentive and sweet. The southern tide gal Alaima- she helped my partner know what's suits him best. She was so peppy and happy, and so eager to grab him more pants. 100/10

This JC Penney store has a fantastic store manager and a responsive, caring staff…read more I've had many good experiences here and even worked here for a time. Great service and assistance ordering from Jcp.com, too, when they don't have my size in something. Highly recommend!

I am impressed with how big this mall is! It has a lot of stores, seems to stay steady with…read morecustomers, and is clean! There are skylights throughout so it does seem darker on cloudy days but I love the waterways in the food court and the open design! Dillard's and Jcpennys are the anchor stores and they have a big Crunch fitness center where Sears used to be. Lots of chain clothing and gift stores, jewelry, and food. Wish they had a book store, coffee shop, and hallmark but still lots of options. Convenient location in Fayetteville near Springdale. Tons of parking and multiple entrances.

Distinct anti-LGBT discrimination during the hiring process with manager Steve. I am a trans man…read more(female to male) and have been out to everyone in my life for 2 years and exclusively use the name Hayden. I arrived at the interview wearing men's clothes and no makeup. I am decidedly androgynous with short hair and a very masculine presentation. My email address uses my former (legal) name and he felt the need to taunt me about this. At the end of the interview (which was full of contrived and redundant questions and facts all the way through) he shuffled through his documents saying "there's another name on here, I saw it" to which I responded THREE TIMES "it's incorrect." Mind I was measured and composed as could be, and I stated it was incorrect three times as he shuffled through, but he did his utmost to find my deadname on the documents (only place it was on there was my email address, I did not specify this was my name at all in any other fields) and proceeded to (with a SMIRK) say the incorrect name out loud, TWICE. I told him once again it was incorrect, and he smirked again and ended the interview with a positively condescending "thank you for coming in Miss Hayden." I didn't react; I was in shock. There is no way to report this to corporate, either, so I'm stuck desperately messaging Kohl's socials and posting this Yelp review. Steve is the only man who works in that store (besides prospectively me) and he's the manager. Hope to get some closure or justice on this but I suspect it won't happen and he'll continue to discriminate. And also mind, I tried my best to interpret this as anything other than transphobic harassment but the smirks and insistence to say a name he knew would upset me says otherwise. Genuinely at a loss here.

Great place to shop around Christmas, long hours open late!! The clothes are great quality and…read moreaffordable prices, my son loves this place, the toys are his fav!

Great staff, very friendly and helpful. Good selection of very good clothing, shoes, makeup,…read morejewelry, and bedding. This is my favorite JC Penney's in the area! The manager is great at this location, too.

I bought a suit here and it didn't fit right, but I took the tags off. I tried to return it the…read moreweek after and "Policy" is that they can't take it back. It's ridiculous. I will not be buying from them again and I don't recommend other people do it either.

I hardly ever post reviews but I feel this shop needs a little constructive criticism. I love…read moremasons and everything they sell. But I worked for a retail company that thought their products sold themselves for almost a decade. But I am a huge believer that great customer service is what really attracts the money. Today, my mom and I shopped here, we were the only customers in the whole store and no one helped us. At one time my mom was trying on one of the sample shoes and a red head girl asked, "those don't fit?" My mom responded, "unfortunately no." And the sales girl replied, "aw that's too bad." Do I need to say more? What a perfect opportunity for her to say, "oh well let me grab one in your size!" And that's even just the basics. There was about 4 employees in the store who could have easily made a sale from us. We looked at everything. We were ready to buy more than just the $18 sunglasses we got. But our interests soon expired since their interest in us didn't seem exist in the first place. Mason, I'm disappointed. I encourage the management to take a higher interest in the customer service of their employees. Customers need to feel not only welcomed, but wanted.

I've never shopped here in person, but have had amazing customer service via email and phone…read more I'd found a bubble necklace online and was told that Masons sold it in store. Since I'm a bit far to drive up just for a shopping spree, I emailed the company to inquire about the necklace. Liz emailed me back immediately to describe the situation: they were out of stock, but would try to see about getting the necklaces from another source for me. Not even a week later, she emailed again to let me know about new stock that had arrived, even sending pictures along. I asked her to set aside one in Teal and one in Salmon. She replied, asking me to call Cassandra at Masons' mall location, who would ship them out to me the same day so I wouldn't have to wait over the weekend. And when they arrived? They were paired with beautiful earrings that I wasn't expecting and even a personalized thank you note from Liz just for shopping with Masons. I love it! Extremely delightful people to work with and I'm so happy with both necklaces and earring sets. If I'm ever in the area, I'm definitely stopping to shop with them again!

Target is a supporter of Ryan Trahan and his joyride candy which we like to purchase. It is…read moreavailable at target and we appreciate that.

Fayetteville target has zero places to sit and wait while shopping no benches, chairs…read more ,etc. ​my wife and I were sitting on a empty clothing bench out of the way waiting for our grandchildren to finish shopping. The manager came by and told us that we would have to move, so we asked her where the benches are for people to sit , as my wife is disabled. She said we dint have any but you can go down to the home dept amd there are some chairs there. Turns out they are most all bean bag type chairs. Lol , So its OK to sit on the furniture for sale on display but not where we were at. Target gets chairs amd benches for customers I mean you even have Statbucks in your stores and they don't even have chairs. Come on guys get into the century would you.

This used to be called Dick's Sporting Goods Outlet. It's conveniently located in the shoping plaza…read moreoff College Ave. It is a huge store with lots of inventory for adults and kids. They even have camping, fishing, and sports stuff and a big shoe area in the back. The discontinued items they carry are usually name brand items but vary on pricing. I have gone before and found tons of great deals like $4 earhart tanks, Nike shorts, and sports bras. But then I will go the next month and everything is $20-30 each. It is worth stopping by to see what they have but they have no returns so be sure to go when they have a good sale.

Awesome and hardworking front counter customer service staff! Had a question that needed clarity…read moreand was thoroughly helped.

I absolutely love Whimsy Whoo! the location is great because you can get your nail, lashes and hair…read moredone all at the same tIke!

Whimsy Whoo is defiantly one of my favorite boutiques in Northwest Arkansas!! They have their…read moreprecious boutique inside Midtown Mall and it is FULL of trendy clothing! Not to mention there is an entire Razorback STORE full of clear cross body bags and Razorback T-shirt's cute Razorback sweatshirts, and Razorback accessories! They have SO many sweaters for this crazy Arkansas weather. If you haven't been you should go!! Such a fun experience in Springdale!!