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    Dillard's

    2.5 (31 reviews)
    Open 11:00 am - 8:00 pm

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    Uninterested sales people hovering over cell phone.
    Connor I.

    I've never experienced salespeople who aren't interested in selling outside of Macy's. These two were too enthralled with a video or text they couldn't be bothered to do their job. When I looked to the next counter I encountered the same. I won't be back.

    Tom Ford NOIR for men and Gucci GUILTY
    Michelle O.

    I went in looking to restock my husbands cologne collection. I had the sweetest lady, Camilla, approach me asking if I needed help. Camilla had a bubbly personality and beautiful smile. She was so informative and so helpful because I wasn't sure which one I wanted. Customer service from her was exquisite. Highly recommend having Camilla as a sales representative because she KNOWS her stuff!

    Dr. Bones in cosmetics department :-P

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    Review Highlights - Dillard's

    Getting to Chapel Hills is a bit of a drive, so I get there once or twice a year now, usually getting my stuff at Kohl's.

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    Banana Republic

    Banana Republic

    3.0(9 reviews)
    1.0 mi
    $$

    Excellent staff and organized store. Every time I come in, I always get greeted. There is always…read moresomething extra sale on top of something. Although it's not one of the biggest stores, it'll still have most of what you need. I usually shop here for working professional slacks, pants and shirts. They have lovely dresses and coats, appropriate for office parties or a formal dinner meet. The sizes are just right, if the pants are too long, they usually tailor for you. I recommend getting their credit card, as you always get extra percentage off on top of the crazy sells already. Parking is free, and there is plenty at briar gate.

    I wanted to cheer on my buddy T-Dawg in court so I had to find some "nice" pants. Notice I put…read more"nice" in quotes, because I think my Arc'teryx ski pants are pretty darn nice but the squares at the courthouse said they're "not appropriate" last I was there. Well it's not my fault I wanted to get a few runs in at Monarch to calm my nerves before fighting the ticket those pigs slapped on my Subie. Anyway, I needed pants. Banana Republic was having a sale, which meant it was more crowded than Breck on a powder day. The salespeople were buzzing around, and while I respect the hustle, there are certain lines you do not cross. While I was dropping trou in the changing room, one of them asked me "How are those pants fitting, Trevor?" Hold up. I've got my pants around my ankles. There are only two people who can address me when my pants are down: my buddy T-Dawg, and Jesus. T-Dawg was at his place, and I don't see this salesperson rocking sandals and walking on water. Needless to say, I bailed before they could disrespect my privacy again. I wore my good hiking pants to court and saw T-Dawg get his license back, so it all worked out in the end. Probably wouldn't hit up this Banana Republic again though.

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    Banana Republic
    Banana Republic

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    Sierra Trading Post

    Sierra Trading Post

    3.5(24 reviews)
    5.4 mi
    $$

    Worst customer service at this location…read more We love Sierra and shop there often - but the Colorado Springs store has the worst customer service and we wont be back. The staff is rude, learned apparently from the manager. Had been treated poorly there in the past. Then today, aside from being ignored in line by 3 staff members, including the manager, who were doing nothing, standing around with only one nice gal trying to help everyone and apologizing to all. Then we had recently purchased a an Avalanche dog cot/bed that quickly ripped apart. We did not have our receipt but read online we could exchange or get store credit. They still had the product in stock, so tags and info were available. They would not honor the exchange. We were told she couldn't do anything for us. Seriously? Why not?? We will make the drive and shop up in Castle Rock from now on. We have always been treated well up there. I suggest you do the same.

    After my first time in, I know it will not be my last! I came here looking for trail running shoes…read moreand hiking shoes with ankle support. I found exactly what I needed as well as a few other things. I got a pair of altras for $60! With my shoes and designer clothes I bought, I spent about as much as I would have on a brand new pair of running shoes! Sierra has a plethora of men's and women's outdoor/athletic clothing, shoes and accessories and you can get so much bang for your buck here. I just wish there were more locations!

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    Sierra Trading Post - My surfboards

    My surfboards

    Sierra Trading Post
    Sierra Trading Post - Store front

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    Store front

    Scheels

    Scheels

    4.2(134 reviews)
    3.2 mi
    $$
    122 years in business
    Locally owned & operated

    Love the indoor play place for kids, the cafe for food and of course the selection …read more Great place!

    **WARNING** Monitor Your Purchas History!!! I give this…read morewarning, but even if your purchase history is not correct, they won't fix it unless you report to their customer service desk with information from their website and stand in front of them. I recently purchased a firearm from the Colorado Springs Scheels. While waiting for the Colorado Democrat's "cool down" period to pass, I decided I would register for a Scheels online account to track my purchases. After creating an account, I noticed it actually had all my purchase history, likely from using the same email for digital receipts on previous purchases. While looking at my purchase history, I noticed the firearm I purchased, but then noticed a second firearm purchased 1 minute later... Yet, I only purchased one firearm. The website shows receipts for all the purchases. The receipt for the firearm I purchased shows "Customer: Default Scheels" in place of my name. Yet the receipt for the firearm I DID NOT PURCHASE shows "Customer: James Parker" and shows it being purchased using two separate cards (a VISA and a MasterCard) - and using my name on the receipt. Additionally, I confirmed they offer a 5% discount for miliary veterans. I showed my veteran ID and then paid the total. Looking at my receipt, the veteran discount was not applied to my purchase... Yet, when I look at "my" other receipt, for the firearm I DID NOT PURCHASE, it shows Scheels applied the veteran discount to this mysterious second firearm sale using my name and account information and then applying a "Tax Exempt" ID number that I have never seen once in my life. I am not sure if who's information they used for the background check, they say I don't need a new background check to purchase another weapon as long as it's within 30 days... If this is malicious, it would make sense this next sale happened one minute later before a legitimate customer came to the counter. I'm not sure who they will be handing this other, paid for, firearm to - I just hope and pray it's not someone with bad intentions. When I called the store and asked to speak to a manager, I was transferred to Kevin. Kevin says this is beyond anything he can handle and that he would require me to return to the store in person to provide them with proof and documentation. After explaining to Kevin that all my documentation is from THEIR website, he still insisted I will have to bring the documentation from their website to their store for them to address in person. I used to think firearms sales transactions require strict record accuracy... until I purchased a firearm at Scheels. But at a minimum, customers should be able to trust that their information is protected and handled appropriately -- especially when it involves firearm transactions. I would highly recommend purchasing your firearms from a ligament firearms dealer before trusting a retail zombie like Scheels for your firearms purchase.

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    Scheels
    Scheels

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    Dillard's - menscloth - Updated May 2026

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