Made claims that I would get 15-22 bookings per month. I only got 1 lead (zero sales) in one month. The other 10 were 5 fake meta notices of infractions and five tire kickers who didn't respond to the ai promps. Waste of time and money. And I used their full service where they placed all my ads. Then when I complained, they wanted me to double the meta ad expense to reach more people. If I got zero business spending $$ with their system, why would I want to spend $$$$. Doubly my financial loss? On a positive note, when I sent them an email to cancel, I got a quick response that they pulled all the ads and cancelled my subscription. read more

Avoid at all costs! They will try to hook you up with their "so called" warranty period. Despite using their service for 10 months, we've seen no improvement in our traffic. Also, do not forget to change your credit card information at the end of your warranty period since these sneaky scammers will keep getting money out of your account and even have the audacity to use the money they stole as a leverage to hook you up with more services, instead of simply apologizing and refunding. Visit their website and witness its sketchy appearance firsthand EDIT UPON RESPOND: Here's the initials of your Director of Operators of the time: A.M. as the proof that we've genuinely received services from you. Of course I won't share the business info. Also, I've attached a copy of your Guarantee Policy that you used to hook people with, before you redesigned your website. Stop lying to your prospective clients. Just accept your past mistakes and move on. read more

Digital Visibility Concepts - Marketing Near Me - Burbank, California

I came across DVC on Bark. They offer competitive rates, and I was happy with the packages they offered. Over the course of the past 3 months, the team has built a website for my on-site meditation company (thelife-code.com). I was satisfied with the design team and the communications overall. At one point, I observed that I had to send the same corrections multiple times, however upon hearing my feedback of only wanting to provide feedback once (which is fair), they put a new QA process in place to prevent the problem from re-occurring. I was pleased to learn this. Overall, a pleasant experience. And I am pleased with my website. read more

The entire team was extremely easy to work with. They listen to my needs and concerns and performed flawlessly. I even changed a few things along the way and they adjusted without missing a beat. read more

I think the way a leader handles a conflict says a lot about them and their organization. I came across DVC via Bark. I decided to go with a a different digital marketing agency after I had an unfortunate phone experience with one of their phone agents. I was pleasantly surprised and, moved really, when the CEO contacted me himself to thank me for bringing my experience to his attention and was met with an incredibly heartfelt apology. He said my feedback had helped to create an important dialogue within his organization and assured me that if given the opportunity, they would go above and beyond to do a good job for my online business. I will be keeping DVC in my wheelhouse and turn to them first, as I expand my digital marketing plan. This company seems to be made up of good, caring individuals, who will take your business needs to heart. read more

We have only been with Digital Visibility Concepts about four months and we have already seen a massive increase in digital and physical traffic coming into our stores. Our rep, Samantha is always consistent and on time to our meetings and answers our questions whenever we have them. They are in the process of building a new website for my husbands business as well. I have seen the preliminary design and very pleased with what we have seen so far. read more

I started my auto damage appraisal company about a year ago and digital visibility concepts has been a blessing. They built my website and optimized it for the search engines and got me on Google's 3pack for most of my keyphrases. They're running my Google and facebook ads and post on my social media accounts. They were really helpful in explaining everything and made it really easy to understand. I recommended my sister and my friend and I believe they are also having a good experience. If you need a marketing company for your business you should use these guys. It's been a great experience so far. read more

I started with Digital Visibility Concepts six months ago and although it took a few months to see the return, I am extremely satisfied. My website's organic traffic is much higher than before I was with them. They cleaned up my website, helped set up my Social Media pages and currently take care of my postings and facebook advertising. Most of my important keywords are now on the first two pages. They gave me exactly what I needed and exactly what I was promised. The only issue is being patient with SEO but my account manager, Felecia, reassured me every time I called in. Not sure if anyone else has had the same experience with SEO before but I have tried a lot of companies to get to this one. So I called in a lot lol. I am grateful for the entire team. I wasn't sold a bill of goods from the sales guy. I was shown how they could help and why I should work with them and now 6 months later I am still here and happy. read more

I used this company last year and after a great sales pitch and getting started on my project, they ended up replacing my team. I'm a small business owner and when I signed their 3 month contract they assured me that I could downgrade my monthly fee if I needed to. I ended up downgrading for the third month and they ended up charging me the original rate. It's been almost a year later and I still haven't received my price adjustment refund. They had just kept saying "We have sent your email to our accounting department and someone should get back to your soon." I'm still waiting!! Also, they offered a tracking software so I could stay up to date with their progress. It was only updated when I requested to find out how the project was going. Also the free video they offer was very basic and anyone with a little bit of video editing knowledge could put something better together. I signed up for their organic social media and ads campaign packages. The ads they created were very basic and needed several revisions. I feel that small business get the short end of the stick since we don't have huge marketing budget to work with and we get pushed to the back of the queue. read more

Since this review, the owner reached out to me by phone and text numerous times over the last 24 hours. I requested a final time for him to provide me with a full refund of my payment. Today he sent a receipt indicating that this full refund has been completed, I have not received it as of yet so the receipt is probably fake as well. Prior to that, he attempted to get me to agree to remove this review before providing a full refund. read more

I have worked with the Google PPC consultant Andy for nearly 6 months and have found that our costs per click are waaaay down and our conversion rate is triple what it was when we had another company. Andy provides regular updates and continuously monitors our campaign to make sure that we aren't paying for the wrong clicks. He makes sure we show up for the right audience and we have hit new milestones each month thanks to him. We also really liked their ad work for our social media campaigns. They gave us fresh new content each month and posted to our FaceBook and Instagram ads with tailored artwork that we loved. The CEO of the company is also very responsive and helpful and provides great customer service. We are really pleased with them and look forward to trying more of their other marketing services in the future. read more

I needed to get my website in a better ranking position so I contacted DVC. The team has been very attentive to my needs, and continues to impress me by going above and beyond, and exceeding my expectations. Not to mention my ranking improved substantially, and continues to improve on a regular basis. I have had such a great experience that I started a second business and DVC was the first call I made. They are now building my new business's presence on the web, at a rate that is incomparable. Do these guys ever sleep?! Really though, I highly recommend DVC. Even the company owners have been hands on with my business SEO projects. Couldn't be happier. Thanks, DVC! I love you guys! read more

We started with DVC a few months ago after having a nightmare of a time with our last marketing agency. The owners Jeremy and Jayne have been our "light" through the whole process of having to start from scratch with our domain and they have built us the most beautiful website. Jeremy and Jayne have gone above and beyond for my husband and me to make sure we are always happy with the website as well as the SEO work they are doing for us. They are also teaching us about social media marketing and helping us grow our company online, which has been difficult since we had to start the process of rebranding during the worst part of the Covid pandemic here in NY. We never thought we would find a reliable marketing company after the horrible experience had with our first company, but DVC has shown us that one "bad apple" truly doesn't ruin the whole batch, and we are so thankful for that! read more

I hired DVC for several months to increase the poor Google ranking of my books (I have published a series of study guides for college students). I was told that I should be patient, that it will take some time before I will see an increase. So I waited until today (June 17, 2021) to take a final look. I went to SEMRush for the data. What I saw shocked me. The position of my books is much worse than it was when I hired DVC. My competitors are still on the first page of the relevant searches but my books either rank on the 5th or 6th page or they have disappeared altogether! It became obvious to me that the SEO people who work for DVC are either incompetent or DVC took my money and did nothing to improve my ranking. I do not recommend this organization for SEO work. read more

DVC has been absolutely amazing in helping manage my FB accounts. I saw double the likes and client engagements in less than a month for my business. read more

BEWARE!!! I spent over $1500 with this company, and they never got a REAL successful campaign going they have a lot of rookie people working for them. Once I did get the Facebook marketing going, it ended in 9 days because they violated FACEBOOK rules. I thought that is what I paid them for, and my FACEBOOK account was permanently Banned from FACEBOOK! read more

This company did the most amazing job on my website! I am very happy with the results! Super easy to work with and super friendly! Highly recommend them! This is the second project that I have done with this company! Check it out: http://hypnotherapyinstitute.global/ read more

Thank you Jeremy, Matt and the entire team at Digital Visibility Concepts! Currently running facebooks ads for my dance studio with this company- they are quick, Responsive, reliable and most importantly affordable! Thanks guys! read more

I tried my best to be patient with DVC and have given them multiple chances to improve in their services. I have been with them for three months and have been unhappy with my experience from the beginning. I utilized this company to create social media posts and ad content. The posts that were created were very simple and something that a child could do, not worth $700. I provided feedback multiple times and was ignored and delivered with worse designs each time. After one month, and reaching out to multiple supervisors, I was finally given something that I could post. Unfortunately, things did not improve from there. After the ads were posted, I was told that we would have a monthly meeting to discuss changes and implement these changes for the following month. When 30 days passed, I had to contact my CSM multiple times to finally schedule a meeting, which ended up being the first of the following month. I was told the changes that needed to be implemented would be sent to me for approval by Wednesday of the following week. Wednesday came and I didn't hear anything. I reached out to the team and heard zero responses again. Finally, on the 16th of that month, I was told that the ads were not ready yet. This delay is unacceptable as zero ads were being run in the meantime. I contacted my CSM, 2 supervisors, and emailed customer support to ask for a refund for the current month since no content was delivered and the month is halfway over while also canceling my services and again I have received zero responses from this team. It is frustrating when I am working with one of their competitors for Google ads and they met with me in a timely manner, respond to each of my emails, and delivered the new changes for the following month before the previous month was over. This is no way to treat your clients. I would like to add that Fay in web development and Laura in sales worked hard to deliver what I needed for my landing page. The above information is in regards to their organic social media and ads campaign packages. Update: A refund was issued and my account was properly closed. read more

You don't want to use this company. They did a site for me that took 7 months to do. Have mistakes still in my site. Now I need to make changes and they will not provide my log in info for WordPress. read more

Digital Visibility Concepts is my "go-to" marketing company when I need leads. I have multiple companies which all require leads to feed my sales guys. The team has been doing a stellar job for all of my brands. I have a solar company, real estate company and commercial carpet cleaning company. All thriving because the cost of the leads are the right price as well as the lead volume. Solar slowed down a bit due to Covid but is now starting to pick up again. I have multiple products with Digital Visibility Concepts. They handle my Search Engine Marketing, Facebook Ads and S.E.O. Five stars is an understatement. I have been in the internet game for about 5 years, and I know and understand a lot about digital advertising. So, I know whether or not a company is doing the right things. I am at the point where we barely talk anymore. They just send me my leads and reports. Wouldn't have it any other way. Happy as a lobster that made it out the tank and back to the ocean from the seafood joint down the street. read more

I hired digital visibility for SEO for my company jewelrynest.com, as I told it will be no contract and money refund if not be happy I started and paid them $600 less than one month they started to bombard me with an email to sign the agreement with information about my credit card, as I called them and I ask them to remove my card and the never did when asked them regarding update the did not perform the lists to be fixed, They sent me random keywords without an analysis, ask them to refund my money as they did a poor job and they refuse, Do not waste your money because they are not a marketer that you can trust read more

Got a call on Friday (the day I put information on Bark). Had a great conversation about what I needed. Was so happy as I was relatively assured it could be done--even got an approximate quote and time frame. Saturday I received a call letting me know a major part could not be accomplished for the price. Cost was too high for me, so we went with the 'short' list. Was told I'd get information Monday and fully expected to move forward. Got a call saying today (Monday) what I wanted was a 'no go.' Not sure why someone without the proper knowledge/expertise continued to talk to me the additional times rather than getting someone who had more experience with the topic at hand--sure could have saved me the hope, time, and trouble. Didn't mind the first correction made the next day--it happens. But today to receive a call that the job couldn't be done? Really disappointing. Don't care to mention a name--maybe DVC can use the recorded conversations to see where they could improve. read more

Why half you your review made by your employees or friends? This guy is a scam and a ripoff! Do not do business with them! Overpriced and to many complications! read more

Don't go to this company, I wanted to do Facebook Ads, so I paid for the servic, and then after about a month I was told that I needed a Facebook I order to do the Facebook ads, but my wife and I refuse to get a Facebook so they said for another $100 they can just do google ads, so i paid the differenc, a total of $299 and its been another month, and still nothing, I have not had 1 phone call or anything about the google ads, so I called them back and told that I wanted a refund for the $299 and Diana said she can't refund me... that is bill shit, paid them $299 for nothing, they stole my money from me and gave me no service read more

I am very pleased with the service I've received and look forward to future projects!

Working with Andy and Matt at DVC, I have a powerful team supporting and advancing my mortgage company. Most importantly, I have a team that I can rely on. Matt proactively reaches out to me to offer suggestions and inform me of what's happening with my account which adds a certain level of comfort. I have found that they are chasing me rather than me chasing them. In the beginning I didn't see the results but I was told to hang on and give them a chance (which I did) and the results actually came through. I have been told before it takes time and then nothing ever happens. For the first time ever a marketing company showed me that I can grow my business with online marketing. What else can I say? They had a great pitch and they backed up every word of it. 7 months in and I am more than satisfied and feel like I am finally not wasting my money. Thank you DVC! read more

Hired DVC Digital Visibility Concepts to do Marketing/Ads/Social Media for business and signed on 3/31/21 - was very excited by all that the sales person had to say... It is 21 days later and I have given them notice, removed them from my FB and social media profiles. Starting from the Sales Manager to the director - NOT honest people. They asked what they could offer me so that I would not post anything negative. The team is HORRIBLE - no other way to put it. The ads they created were UGLY, they have NO IDEA how to target an audience, the ad copy didn't match the images they put together (completely different products between the two). They do not answer phone calls, texts, emails in any prompt manner. The new Program Manager - Kristy is worthless. Showed up to our meeting last week - 30 minutes late, without any notice or communication to me. STAY AWAY from this company. My 13 year old could do better ad's then this company! read more

I would like to start out by saying that I gave Digital Visibility Concepts every opportunity to do the right thing. I'm not even going to go into detail about the website development team and what a terrible nightmare they were. This has to do with DVC's "Marketing Team." This company set up ads through my personal Facebook page and my business account both of which they set up for me because I've never owned either. The first red flag to me was when I started getting alerts from Facebook that my account was being restricted from the beginning. They said that I needed to verify my identity at least six times and provide some documents. During that time Facebook started sending me alerts that my both my accounts were being permanently restricted. They said that I had violated Facebook's advertising policies. When I notified Lyn F. who was handling my project of what had happened she informed that I needed to open up a new personal Facebook page and that would solve the problem. I'm here to tell you that it didn't solve the problem but made it worse. I've reached out to Facebook online through their chat as well as speaking to someone on the phone. They informed me of the same things that I already knew. I tried requesting reviews from Facebook but they said that they will not accept any more reviews and their decision was final. Digital Visibility Concepts was running ads before my business had been verified. My business is verified now but it's too late. DVC continually ran ads that violated Facebook's policies. I tried reaching out to Megan C. from DVC's marketing department. She informed me that they hadn't violated any advertising policies because her team never really had access to my account. I had to send her an email from Lyn F. addressed to me. It stated that Lyn F. was removing herself and Amber who was a senior marketing manager from my Facebook business manager account. Lyn F. also stated that she removed the partnership with DVC from the business manager. These steps were taken because I fired their company. I want people to know that this company is not honest. Because of what they have done, they have done irreparable harm to my past, present and future livelihood. Like I said in the beginning, I have given them every opportunity to do the right thing. read more

I spoke with DVC last summer. I haven't posted until now because it really is sinking in how they aren't run by considerate people while I review last year's expenses. I needed help with social media, and I agreed to a sizeable plan. They wanted payment upfront, of course, so I paid $588 before we even got a plan together. Dumb of me, I know. Well, upon discussing social media with the consultant I was assigned, I felt incredibly dumb and annoying. I am autistic, which I had disclosed before that call, and I ask a lot of questions. I have to ask what to expect or else I will feel lost and incredibly anxious. Amy & Isabelle were not approachable, and I reached out to someone else with the company to address my issues with feeling terrible from our interaction. I asked for a refund since nothing other than a few calls had been provided. The company owner asked me to work with someone else, and I said I didn't feel comfortable. I just wanted my money back. They never replied. In the middle of COVID-19 chaos, I reached out to a company to try to help me with my social media presence since I am socially inept, and I essentially had $588 taken from me without them batting an eye or feeling bad that they were not able to provide me adequate patience and willingness to explain. He didn't even try to discuss why a refund wasn't possible. He just ghosted me and took my money. read more