FME did a great job getting my product line up and running on Amazon. They jumped in and immersed themselves in my product line to create listings and content that was in line with my brand vision. My account manager was extremely knowledgeable about everything Amazon related and the complexities of navigating the Amazon world. She was 100% on top of all account issues. I have no issues with her or the overall work completed by FME. They got me where I needed to go and they did it within a very tight timeline. In my opinion, the biggest downside to working with FME is the hourly fee structure. I am not a big fan of the pay as you go model where each task is broken down and each service has a specific rate. My project ran way over budget and although I understand how the time was billed, in my mind it was still one project that ended up costing 4x what I had budgeted. Even when I thought the project was complete I was still getting billed for odds and ends including administrative tasks. Another peeve is that most staff time is billed at the same hourly rate which is a bit difficult for me to wrap my head around. Not all staff should be billed at the same rate. I would much prefer a straight forward project fee based on a clearly defined project scope. This would eliminate the open ended billing and and enable me to budget exactly what is needed to complete a project from cradle to grave - including account management to administrative tasks. I felt like I had little control over how much time was spent or should have been spent on certain tasks. I am still trying to decide if my business can accommodate this type of billing going forward or if I will have to move on to a different solution provider with a more traditional model. Overall, the work was good, just too hard for me to control from a budget perspective. read more

OMG!!!!!!! The guys and girls here at FME (FountainheadME) are nothing short of amazing. My wife and I purchased an existing Amazon business this year and after around 3 months of running it by ourselves, our sales had drastically dropped and we were running around like headless chickens, not knowing where to turn and what to do (and by the way, we have been business owners for over 15 years so this wasn't our first rodeo). My wife came up with a brilliant idea (I wish I could say it was my idea) and suggested: "let's find a company to help us". Now you would like to think that we picked FME and all our prays were answered, well that wasn't the case, we tested a few of companies out first, two of them wanted to charge a ridiculous amount and really couldn't guarantee anything (NOT GOOD!) and the other was in India. This was cheap but, "and I mean BUT", the work was not the greatest by any means and the time zone difference was horrible, NOW! we were super stressing out and back to drawing boards until I did a google search (I did this bit, not my wife haha) and found FME... Wahooooooo!!!! We had a great in-depth meet over the phone with a couple of great fellas and after only a short time they turned our company around for us. They bill hourly but in that hour you may have several people working on your account, making that hour really like 3 hours but only getting charged an hour. There is so much I want to say about how FME have helped my wife and me here, but I just don't have the room to write it. So if anybody wants to contact me here on Yelp, they can. I would be more than happy to help you make the right decision. read more

When I first started looking for a marketing company to help me with ALL of my E-Commerce needs and goals, I reached out to a lot of different companies to do my research on the best of the best. After a lot of trials and tribulations, I found Fountainhead and they have gone beyond the expectations and quality that I love to incorporate in my business. I had a lot to fix as far as Google Ads, Facebook, and a lot to fix with our Amazon Seller Central account! (Pheww thank you Scott!) Whether it is the Google and Social Media teams or even Scott with the Amazon Team, they have really helped to step up our game and raise the bar!! The online sales prove it! This company cares. They ask questions to better know my business and products. The entire Team is a dream to work with. They see things through to the end and normally is GREAT success! I would highly recommend Fountainhead ME to any business looking to drive more online sales or traffic! Teamwork makes the dream work and if you are looking for motivated professionals to help grow your business, Fountainhead is the real engineers for marketing! Thank you for all you do for me! read more

I've interacted with four different employees throughout the two projects I contracted them for (photography & web design) and the level of service and expertise I received from each individual was consistently incredible. The Fountainhead team are true e-commerce and Amazon experts. The most powerful piece of working with the team is that they aren't order takers (yes, they'll deliver on the ask), but they bring their own experience and understanding to the table and say, "here is how and why we do it this way so you can grow your sales and brand." The fact that I trusted them with a larger project after the overdelivered on the first -- says it all. I trusted the team and knew that they would be able to exceed my expectations (again) on the project. This is truly just the start of my partnership with Fountainhead and will be working with them even more down the road. 10/10 WOULD RECOMMEND!! read more

Last year our company began a search to employ a firm that could provide professional assistance entering the Amazon market by the holiday season. After discussing our goals with many firms, we proceeded with Fountainhead ME. The overall experience has and continues to exceed our expectations. They managed to list our 30+ SKUs and optimize all images and content before the holiday season. Over the course of our engagement they offer strategic advice in business aspects from pricing to logistics and provide the data to back it all up. They're not only the most professional firm we've worked with regarding Amazon, but also one of the most caring and friendly teams around. read more

Amazing results by FountainheadME. My business has been on a downhill slide slowly over the past few years because I wasn't marketing properly. I was introduced to FME by someone who met them at a trade show, had a consultation and ended up giving them a shot. They've completely turned things around here and my sales have more than doubled in a short time. So much that I can barely keep up. There's going to be a time coming up shortly that I'm going to put a pause on their marketing because we're just too busy at the moment. Nonetheless, they deserve props. Oh, not to mention the staff there is extremely professional and very thoughtful of my business needs. read more

We've been working with Fountainhead for about a month now and so far we are very happy with the results. They took great care in analyzing our Amazon business and developed a strategy with us to improve our overall account and business. Instead of taking over our account, they gave us educated recommendations, and we were then able to prioritize tasks based on what makes the most sense for our business. We are still in the beginning stages of our ad campaigns and listing content revisions, but I can already tell that they have a well-organized team and we will be receiving the reporting and analytics to support their decisions. read more

I hired Fountainhead ME based on a meeting at a trade show. I was surprised that I could get so many services from one shop. I was a little skeptical at first, but the money that I invested turned into a positive return within just a few weeks. I am always asked to approve work and the cost in advance. This is the work that they did for me: Paid Advertising management Optimizing Amazon listings Securing a new brand with Amazon Brand Registry They turned my business around from a steady decline to profitability in a short period of time. I will next hire them to work on our web store. read more

FME was great in helping our motorcycle accessories brand sell direct to consumers. After shrinking margins we needed someone like FME to help us sell to consumers directly. They are extremely responsive. Many times my emails would be replied to nights and weekends. My account manager was Jared who was awesome. I had some minor issues in the beginning with communication, just growing pains I'm sure, but they always worked things out and were fair. Other than that my only other complaint is they are a bit expensive but we saw positive returns so what can I say. read more

Oliver Nihan from FountainheadME has been not only a game-changer for my e-commerce company but myself as well. I feel pushed and encouraged, sales are up 100+%, from which 60% are organic. Yes, they are expensive and I've had a few disagreements, in regards to work however, it was clarified and corrected. My only complaint, so to speak, is the ridiculous credit card fee I'm charged - regardless, I'm giving them 5 stars, as I wouldn't be where I'm at today without them. Now that the groundwork has been completed I plan on keeping them on auto-pilot read more

FountainheadME is a great group of professionals that take initiative and get results. Their strategy for optimizing our Amazon listings definitely increased visibility and gave us a better return on our ad spend. We had some issues with figuring out which keywords would work the best for our product line, and the Fountainhead team helped us find the top words that made all the difference in how new customers found our products. Great group to work with! Top-tier all the way! read more

After just a few months, website rebuild by the FountainheadME team have more than doubled our sales. Even though the project took a bit longer than expected, they delivered everything specified in their contract. Our point of contact was easy to work with and everyone we communicated with clearly knew what they are doing. There's no long-term commitment and the results so far are pretty obvious. Look forward to working with them more! read more

FountainheadME was brought on to help our company be successful on Amazon. Marketing your product on this platform is not easy and Fountainhead put us on track, 1st page to be exact! We are seeing a sharp increase in sales and are very happy with the results. Overall communication with our account manager was smooth with little delay in getting us what we need. Thank you FountainheadME for helping us succeed on Amazon, great service! read more

I am so happy I chose Fountainhead to help grow my business! I worked with Jared who was amazing! He was informative and able to break everything down for me so i knew what was going on every step of the way. Anytime he needed to make changes to our plan , he reached out to confirm which I greatly appreciated ! Honestly it's been such an amazing experience so far and I can't wait to keep working with him ! Highly recommended!! read more

These guys are Amazon Doctors. They know how to engage with AMZ on behalf of sellers. I had inventory improperly classified as "adult," which meant I could not run ads and sell my products. John G. took care of 2 types of inventory within 24 hours freeing me up to sell! They also created an amazing sponsored ad campaign with awesome photography. My products are now selling, selling, selling ....FME is worth every penny. read more

The team at Fountainhead did a great job with out amazon account. From what started as a personal side project kept growing to the point where I was having trouble with listings, advertising campaigns, and just dealing with difficulties in dealing with the amazon support staff. After signing up with Fountainhead, they cleaned up my listings, advertised efficiently and effectively, and increased my sales considerably. read more

I've been working with FountainheadME since 2014, and they have provided me assistance with numerous business ventures. Their strategy, organizational tactics, account management, and excellent customer service has kept me with them consistently ever since I began. I trust the team's input on even my most important business decisions, and have come to view their insight as tantamount to my business success. read more

We have been very impressed with FountainheadME. John, our account manager, uses logic and non-cookie cutter solutions to help us build, grow, and sustain our business on Amazon. We believe we have found our partners to make us the largest wiper blade provider on Amazon - which is no easy task. Feel comfortable that they will care for your company and brand and think about long-term success. read more

I've been impressed with the attention to detail and easy collaboration that FountainheadME brings to our marketing efforts with our Amazon store listings. We have in short order improved the product pages, optimized our ads and are enjoying a quick spike in sales due to our efforts! I would recommend FME to any marketer looking to add a solid partner to help energize their Amazon presence! read more