I type this from my husbands phone as my phone is dead as a door knob. I regret the day I walked into digital doc I wasn't even made whole........
I took my phone in to have the LCD ad earpiece repaired. Before taking my phone in it only worked on speaker. I was told 4 times that my phone was "fixed" only to get home and find out that not only was my phone still only working on speaker but my battery was No longer holding a charge. After 3 weeks of me being extremely patient and understanding the part needed to fix my speaker finally came in. The speaker issue was finally take care of. Only now my phone only charges with one of their charging cords( which don't last very long I've purchased 2 in the last 3 weeks)..... my phone will not charge with any other cord . If my phone completely shuts down it takes about four hours to get enough juice to power on, when it finally powers up it takes about three hours to fully charge, when I'm Lucky enough to get a decent battery percentage the battery life goes down about a percent every minute. I was very patient and understanding with the crew they're a nice bunch and hey things happen, however Telling me i don't know why your phone will only charge with one of our cords in a pleasant tone didn't do much to fix my problem. I would much rather have a phone that only works on speaker than a phone that's dead more than it's powered up. I took my phone in with 1 issue and got my phone back with 3 issues that were far worse than the original. I could have done an insurance replacement and would have come out cheaper with a fully functioning device. I literally paid then to destroy my phone. Horribly disappointed. read more