I've been in contact with Simone about renting an apartment that the company advertises. I have been ghosted by Simone, she asked a simple question to which I had a simple answer and I haven't heard back since. I find this completely unprofessional and unacceptable. Communication especially in a competitive market is key, apparently Diggs doesn't operate with that same mentality read more

We met with Kendyl and appreciated that she was clear and concise. There was nothing unanswered and she had a lot of knowledge of the area. Everything during the sale of our house exceeded our expectations. I've enjoyed working with Carin and Simone and all the others. They were all very helpful. The whole process has been smooth. Kendyl and the staff at Diggs are approachable and are always accessible. I was confused at first with who to talk to about what but of course they send an email stating...this is who you deal with for this, that, etc. Selling your home is stressful enough on it's own let alone all the contracts and negotiations. They made this simple for us, first time sellers, they explained everything we were signing, helped guide us and discussed each step. I highly recommend DIggs, I already have in fact and will do so with anyone else that needs a realtor. Kendyl is very knowledgeable of the area and you can definitely tell she knows what she's doing. I appreciate her being so organized and always honest, it put me at ease knowing we were in good hands. You never want someone dealing with something so personal as this who is just out to make a buck and my husband and I never once felt that with Kendyl. read more

Be cautious when signing any contracts with this group. She will speak very fast and be very friendly. Only later will you discover you did not pay close enough attention and by that time it will be too late. read more

Selling my home was an intense process. Kendyl Young and DIGGS were absolutely the best choice I could ever have made. They were with me every step of the way. Their communication with me was outstanding, I always felt informed and aware of everything that was happening. Kendyl exhibits the highest level of professionalism in all her interactions. I always felt supported and well-advised during the process of listing, negotiating, and closing the sale. Anyone seeking the best in representation for selling a home, need look no further than Kendyl Young and DIGGS! read more

For the sake of providing balance, I'm giving Kendyl a three star review. Kendyl recently represented me for my first home purchase in Glendale. Bottom line: the job got done, and I am now a very happy home owner, though I can't say it's all thanks to my agent. There were a number of mistakes and omissions on her part, and on more than one occasion, I had to correct her misinterpretation of important contractual details. As a first-time buyer, this inattention to detail really undermined my confidence in my agent. On the positive side, Kendyl is obviously very knowledgeable and experienced with the local real estate market, very tech savvy, and usually very quick to respond to communication. So overall, I had some doubts along the way, but all's well that ends well. read more

Kendyl Young is the Bomb! A home's value isn't always just about the market and square footage. Kendyl understands that. Kendyl and her team at Diggs, planned ahead, show'd up on time, followed through and did their job to perfection. I truly don't think we could have gotten the selling price we got on our 1927 character home without her marketing expertise and enthusiasm. Kendyl understood our homes story, attributes and value, so that the right buyer found it, fell in love and bought it. Her marketing of our home was flawless. She understood who would be interested and targeted them through her aggressive internet and Social Media marketing. Her photographer took amazing pictures. The open house she orchestrated was brilliant, well staffed and had over 100 people show up. Most importantly, Kendyl listened to us. Her and her team stayed in constant contact with us, was patient with our questions and explaining the intricacies of the sale. She fought for us and our home till the last hour before escrow closed. We interviewed 13 realtors. None understood what we understood about our home, our neighborhood and who would buy it... except Kendyl. She got it. We couldn't be happier. read more

Just a big THANK YOU FOR ALL THE WORK. I have sold a few properties and glad I found CARIN. She absolutely was the best agent I have worked with. Always there ,had the knowledge to add her input to my thought. Carin was always there to do things I couldn't or help me with the house to make it ready. DIGGS always told us what was happening what stage it was in and all the news of selling the house. I can't say enough good things about this company and especially about CARIN(always there to help me). Oh ya she is a five on this rating. Thanks again Carin. read more

We met Kendyl almost 14 years ago when we moved into the neighborhood, and we've kept an eye on her all that time, watching her grow Diggs into the friendly behemoth it is now and marveling at her marketing acumen. When it was time for us to start thinking about moving on, she was who we wanted to hash out our options with, and we knew we trusted her to do the absolute best job selling the house for us. Kendyl has both a firm hand in making things happen and empathetic understanding of how the emotions of selling your home can sneak up on you. Diggs' organization and communication are glorious - we especially loved the video emails explaining what just happened and what to expect next. And throughout this process in this over the top frothy market, we never second guessed our decision to work with her - we knew she would find us great buyers, get us a great price, and leave things so that both we and our buyers felt really happy about the process. It was such a relief to be able to defer to her experience, diligence, and knowledge of the market. The rest of the team was great, too. If we were to ever move back here, we wouldn't consider working with anyone else. read more

Can't say enough good things about DIGGS! For months I was trying to lease our commercial building on my own and would contact Melissa Van Bebber from DIGGS to occasionally ask a question or two. She always answered the call or called me back in a timely manner even though she didn't have the listing. I eventually decide to hire Melissa and DIGGS. Within a month we had several offers and were extremely pleased with the service we received. I have known Kendyl (owner of DIGGS) for many years and she makes sure to surround herself with quality people, Melissa was top notch and I would strongly recommend her and DIGGS. read more

I had met Kendyl at several of her open houses when I was looking in Glendale before buying -- and she always has cute houses. Then I saw her sales statistics and how could we go wrong with that? Kendyl is a true professional - knowledgeable about her industry, the market, the people. One thing I particularly appreciated is that she is optimistic but also realistic -- she gave us honest, fact-based information and then did her best to exceed our expectations -- and we couldn't be more pleased. We appreciated her good advice at every step of the way -- how to market our home, what repairs to make (and not), what to expect from inspections, the buyers, their lender, etc. Everything was handled professionally, smoothly, seamlessly. Kendyl and Simone were both wonderful to work with. Kendyl called us every Monday to check in and was always readily available when we had questions, big or small or in between, and Simone kept us updated as needed. Not a hitch or a hiccup anywhere in the process. IS IT ALWAYS THIS EASY TO SELL A HOUSE???? Truly we can't imagine why anyone would choose agents other than Kendyl and DIGGS to sell their home. read more

Kendyl has amazing people skills. She is direct, returns calls quickly and is generous with her time. She answered all my questions kindly even when I was stressed. She provided referrals and pertinent information. I highly recommend her. read more

Kendyl was our realtor and sold our home in Glendale. The stager she recommended was very good, albeit expensive ($9,000 to stage a 3 bedroom home for 36 days), but we really feel like that investment made a huge impact for us. The stager is Robyn Navarro at Upstage Design. Her photographer was also very good. So why the 1 star review? Because of Kendyl. Kendyl is extremely unprofessional. When we met with her in person she seemed lovely and personable. It turns out this is all an act to get your business. We have a young child and have nanny cameras around our house. We told Kendyl that these were still up and recording during the sales process. She even asked if we were able to see the people coming through the open house. On at least 2 occasions she came into our house and was bad mouthing my wife to the people on her sales team. She was actually calling her names and being extremely insulting. These people are supposed to be excited to be representing us and helping to sell our house. Yet here is the owner of the company bad mouthing the client, repeatedly, and in our own home. My wife could not understand why. She thought they had a nice rapport. Instead, it turns out that this was clearly part of her act. Since we had already signed a contract with her and now knowing her true feelings, my wife decided that it would be best if she minimized her contact with her. As a result, she felt completely left out of the sales process. She was concerned to have any communication with her at all because she did not want her to sabotage our sales process because of her unprofessional behavior to her. After all, if she is this unprofessional in her communication, I can only imagine how unprofessional she must be in other areas. I just happened to catch her in the act of being unprofessional. In my experience, when someone shows their true colors it usually runs deep - and is not a single stand alone event. I'm not suggesting that everyone in the world needs to be friends. What I don't understand is why she needed to be calling her client names and saying insulting things to her staff. What purpose does that serve and how does that generate the optimal outcome for everyone? I would strongly encourage any seller to reconsider before using Kendyl. There are plenty of fabulous realtors who would love your business and treat you kindly and professionally. Selling (or buying) your home is one of the biggest financial decisions many of us make. Kendyl is unprofessional, lacks detail orientation (despite her repeated claims on how detail oriented she is), and lacks integrity. The only reason that I gave her 2 stars instead of 1 is because we were satisfied with the final price received for our home. read more

stay away please !!! You will thank me . They are literally polite thefts Do not trust these people for your real estate needs and stay away from them !!! They are scams and they only think about their money and benefits . No humanity and care or costumer service fromThem . We saw an open house in City of Glendale which Kendal was representing the house . We love the house and we wanted to move forward so we hire them as our agent. Kendal refer us to her associate which her name was Simone . She called us and make an appointment for next day show. The next day she came with a bored face and attitude like what I am doing here .the entire time when we were checking the house with our contractor she sat down on a chair and pretending to be busy with her phone . My fiancé and I were not happy with the service and attitude however since We both loved the house We said Whatever, we want the house not her!!! After she showed us the house we said thank you and went outside and check the exterior of the house with our contractor . While we were standing outside on the street she literally came backward with her car from the driveway and hit our car and like nothing happen try to fled the scene.( at that time she didnot realize it was our white Toyota Corolla so she smiled and try to vanish . Right at that moment my fiancé waved her and told her to come out of the car since you hit our car. So she came down out of her car and said "oh I am sorry I am late to pick up my kids but I will contact you later ". At that time since she was our agent and we trusted and plus you have a contractor witnessed the whole accident you would not think she will deny all the accident later . Any way cutting the story short, .After the house and paper work finish and our offer didnit accepted so we called her so she can fix our car she stoped answering our calls, emails and messages . I was like why she is not answering . The estimate of the car was only 800 dollar. she could have fix or claim it on insurance however for 800 dollar she try not to respond our phone calls after all. Once we did not hear anything from her so we call her boss "Kendal "and explain her situation . We asked her why she is not answering our calls she said oh it's not my matter i was not there and she is saying there was no accident . I was like oh really so three people were blind when she hit the car and try to run away . I am 100 percent sure she has no good reputation in her life too otherwise Simmone could not make a crazy statement like this . Also I am very disappointed on Kendal who is the owner of diggs company . She could have helped us with the claim and gave us an appointment so we could come and talked to her . However no effort or costumer service from her . Also I just forgot another interesting thing . Right in the middle of our house buying even before the accident , we receive a suspicious virus activity email from Simone where she later emailed her clients and apologize and saying someone hacked my email . They are literally scams and fraud . Please save yourself a favor and stay away from these people . Fortunately there is lots of real estate people in glendale you defiantly don't want them . Thanks read more

Kendyl and her team are not your ordinary real estate brokerage- in a good way. Their attention to detail and exemplary level of customer service goes way beyond what one would expect. Diggs isn't only about making a buck, their vision and company culture is about curating the sale experience in a way that best supports both the buyer and seller. Kendyl's ability to think outside of the box is supported by her constant pursuit of keeping her finger on the pulse of the real estate industry and translating that into the growth of her team. This isn't a big box brokerage, the experience with Kendyl and Diggs is top notch, concierge service from start to finish. read more

They guided us through the home selling process extremely smoothly. Brought in home stagers, photographers, the works. Our house looked amazing and sold in the first round of offers. read more

It was a pleasure working with Jake Lindauer at DIGGS. He was professional, knowledgeable, and incredibly patient with our nearly year-long search for a home. We finally found the perfect spot thanks to DIGGS. read more

Worst real estate person I've ever dealt with in my life all she did is give the runaround never showed up rude and obnoxious think she knows it all. Never found what I was looking for. Kept trying to push fixers uppers. read more

Kendyl, Carin and Simone are a dream team. I've bought and sold two homes with them and they are the real deal. Very very happy with both outcomes. Carin is on her game and you definitely want Kendyl and Simone in your corner when you go into escrow jungle. Couldn't recommend them higher! Give them a shot you won't be sorry. Eric and Kathy Harrison read more

Very responsive and organized. Knows the Glendale and Montrose areas well. Minor staging for our house, along with photos and a 3-d map were a plus. Only 2 open houses and 1 broker's open. Multiple offers. Transaction was smooth overall with only a few bumps. In the end, it sold for the price we wanted and all parties were well served. read more

THANK YOU SOO/SIMONE/KENDYL AND TO GLENDALE DIGGS FOR HELPING US GET OUR FIRST NEW HOME!!!! Soo was very kind, knowledgeable, and easy to work with. Not to mention very informative, and supportive of our needs. Soo is the best as they come as she really takes an invested interest in you and is honest enough to help you avoid pitfalls when looking for a home. She exudes a positive and winning attitude, and I highly, highly recommend her to all of those who are seeking an agent. I had a hectic work schedule and I bugged her a lot peppering her with lots of questions from the baby steps of how to buy a home up through the entire escrow process! Simone was also instrumental in expediting the escrow ordeal and providing us with constant status updates. She was very kind and patient with me when I needed clarification on escrow forms and housing docs. Kendyl was very responsive, and organized, helping to expedite the escrow period in a smooth, and timely manner. Again, thank you Glendale Diggs!!! read more

As a first time home buyer, when you hire an agent to represent you, especially someone you've never met before, you are putting a great deal of trust in their hands. You are hoping they will get you the best deal and give you accurate information about the conditions ahead. I cannot speak for this company as a selling agent, however, our experience with them as a buying rep was far less than satisfactory. We were given a lot of sunny sales pitches about what a great, personable agency this was but found on several levels, their representation in our dealings left a lot to be desired. The bottom line was our trust in them was compromised because of their inability to give us confidence in negotiations. As a buyer, you are flying blind and its up to your agent to make you feel comfortable, properly represented and informed. That's why you hire them. All the more so for those new to the home buying game. We felt neither with DIGGS. Perhaps if we would have signed a 'exclusive representation agreement' at our first meeting we would have been handled better. We do not know because we do not sign exclusive rep deals on a first meeting. Frankly, it's just another way agents manipulate buyers in an already stressful, grey-area communication marketplace. However, once you agree to rep someone in any capacity, whether it's for one deal or fifty, you do it wholeheartedly or don't do it at all. It's called professionalism. Lackluster communication, late in the game conflict disclosures and our overall feeling of dissatisfaction makes us regret using their services. In many ways, we could've done better on our own. Since using DIGGS, we have found another buying agent and the experience could not be more opposite. We're glad we had the ability to find someone who could foster total assurance in representing us. Moral of the story is, shop around and understand that it's entirely up to an agent to earn your trust when they act as your representative. read more

The team at Diggs really made this giant step in our lives so much easier. Our agent Melissa was the most personable professional we could have hoped for, making us feel comfortable and supported through the entire process. She was as much a good friend as she was knowledgeable about the market, areas and properties we were considering. Kendyl was always there for support and experience (and a good laugh!), and Simone made sure to keep things on track and answer all of our questions and concerns. It was really an A+ performance and I can't stress enough how much we love Melissa! She was patient, caring, hardworking and super easy to work with. Thanks guys! read more

Can you Digg it?... I sure did!.... thanks to Kendyl and Stan, you made "Showcase Diggs" into a real showstopper. Not only did we sell for 56k over asking, the "Digg's bulldog mentality" achieved a feeding frenzy on my property. Kendyl laid out a game plan, followed it, and in return I received an unheard of and staggering $448 a square foot. Thanks again for all you did for my family! When we think think about Diggs, we smile and hug. --- Showcase read more

Seemingly, I have become a Kendyl groupie. Every time I comb 818 house listings, there she is armed with an iPad and a handshake. Her "can do" energy, ability to distill complex RE/Local Market terms into homes she represents are hallmarks of someone who is good at their job. And. Likes. It. Too. Plus, if you need a recommendation of a good restaurant or tire place, ask Kendyl. read more

Kendyl helped me sell my home last year and it was a very smooth, very insightful process. Despite my overall anxiety (I had not sold a home prior to this), especially with having to leave town just before the house went on the market, she was very reassuring and took charge, getting the house ready with the final touches. She held several open houses and thus, we received several offers. My home sold well above the list price and the closing went smoothly. Thank you Kendyl for being so supportive and patient. read more

If you're looking for real estate in the Glendale area, I would highly recommend Kendyl. She's practical, intelligent, knowledgable, and has great positive energy. In this day of online listings, it's sometimes difficult to justify a real estate agent, but Kendyl adds a knowledge of the business and an upbeat attitude that is great help. read more

We used Kendyl to buy our first home and boy did she deliver! She fought for us the entire process and landed us a great deal. She's knowledgeable, experienced, sassy, and honest and will tell you everything straight up with no sugar coat so that you can make the best decision. read more

Kendyl was our realtor and sold our home in Glendale. The stager she recommended was very good, albeit expensive ($9,000 to stage a 3 bedroom home for 36 days), but we really feel like that investment made a huge impact for us. The stager is Robyn Navarro at www.upstagedesign.com. Her photographer was also very good. So why the 1 star review? Because of Kendyl. Kendyl is extremely unprofessional. When we met with her in person she seemed lovely and personable. It turns out this is all an act to get your business. We have a young child and have nanny cameras around our house. My husband wanted to keep these up, for security, until after the house was sold. We told Kendyl that these were still up and recording during the sales process. She clearly forgot. On at least 2 occasions she came into our house and was bad mouthing me to the people on her sales team. She was actually calling me names and being extremely insulting. These people are supposed to be excited to be representing us and helping to sell our house. Yet here is the owner of the company bad mouthing the client, repeatedly, and in my own home. She was so nasty I honestly felt like I was watching a video of a 7th grade "mean girl". I could not understand why. I thought we had a nice rapport. Instead, it turns out that this was clearly part of her act. Since we had already signed a contract with her and now knowing her true feelings, I decided that it would be best if I minimized my contact with her. As a result, I felt completely left out of the sales process. I was concerned to have any communication with her at all because I did not want her to sabotage our sales process because of her unprofessional behavior to me. After all, if she is this unprofessional in her communication, I can only imagine how unprofessional she must be in other areas. My husband just happened to catch her in the act of being unprofessional. In my experience, when someone shows their true colors it usually runs deep - and is not a single stand alone event. I'm not suggesting that everyone in the world needs to be friends. What I don't understand is why she needed to be calling her client names and saying insulting things to her staff. What purpose does that serve and how does that generate the optimal outcome for everyone? I would strongly encourage any seller to reconsider before using Kendyl. There are plenty of fabulous realtors who would love your business and treat you kindly and professionally. Selling (or buying) your home is one of the biggest financial decisions many of us make. Kendyl is a complete nightmare. She is unprofessional, lacks detail orientation (despite her repeated claims on how detail oriented she is), and lacks integrity. In short, I would hire Robyn at Upstage Design and work with any other realtor. read more

I saw a house today for sale. The OWNER of the DIGGS real estate agency was the real estate agent on this house and she was horrible. From the moment she opened her rude mouth it was apparent...this was not a nice person. When we walked in she seemed stressed out baking the cookies that real estate agents do so that the house smells warm, cozy and lovely. Little advice...if the thing you are doing to make us feel warm, cozy and lovely has the opposite effect because you seem so stressed out making them....get a candle instead. NEVER bake stressed. The baking seemed to be her priority--not the selling of the house nor the presence of a potential buyer (my wife and I). From the moment I asked my first question, no eye contact btw, she was busy baking cookies. Oh no, don't ask her questions...she's BAKING! "Hey potential buyers that are coming into this houses first...FIRST open house at 1:20....20 minutes AFTER it started....DON"T engage the realtor/baker with house questions...she's busy baking!" Anyway, I was in the kitchen checking it out and I asked her a question about what seemed to be a private road leading to this house and another house. My wife was standing right outside the kitchen with our two week old baby when I asked the question. The realtor/baker removes her precious cookies, she then says to me, not answering the question, "out of the way, move, please." Out of the way, move, please? Whoa. At least she did say please? My wife, one of the kindest and most polite woman on earth looked shocked. Out of the way, Move? Who says that? Especially, who says that to a potential buyer? Did she think she was being charming? If she gave eye contact and seemed nicer maybe you could get away with that. So confused. BTW I seriously loved this house going into it. We came very interested. Not just saying that to convey how a bad realtor can really turn someone off to the point of making them walk away from something they like. Anyway, the driveway/road was a weird set up because it was hard to tell if the road was the city's or someone owned it...it just was confusing....she eventually told me, after the second time I asked, that it was shared by three houses on the street. I then asked who pays for it should something go wrong or it need to be repaired? She said, rather flippantly, 'that she didn't know, but that she would call someone." A few minutes later, she then told me that "the driveway was owned by the first house on the block, it's an easement." I said, "Oh so how does that work then?" And here is where it gets worse, she said, "I can't educate you on easements, that's your realtors job." Oh. Okay. I say, "well you don't have to be so curt." She said, "I just can't do that legally." Okay. Pretty sure I was just asking you a simple question, didn't realize we were in a court of law but hey, maybe she was right, legally she couldn't answer that question. If that's the truth, fair enough. But maybe, as a human, who is in the business of working and selling to other humans you could have conveyed that answer to me in a way that seemed a little nicer. A little more...human. A little more like someone who was trying to sell a million dollar home rather than a teenager who couldn't be bothered answering a question about whether or not they did their homework. The no eye contact, face in the phone, can't be bothered way you responded? Not good. We left immediately after this. I would never allow a penny of my hard earned money to go into the pocket of this woman no matter how beautiful or how good of a deal the home might be. She reminded me of that waiter who works at the same restaurant for way too long YET still even with their BAD attitude they make enough money in tips to somehow keep them there. Me? I get bad service once I don't go back and neither should you. STAY AWAY PEOPLE. As my five year son had once said, "she was NOT a nice lady." No, no son. She was not. Oh and one last thing, those cookies? Sucked. Although I did have two of them just be sure. :) Now eat that cookie lady. read more

Working with Soo was a dream! She was patient and helped us fully understand the process of buying a home. She made it extremely easy to understand, introduced us to our broker and was always willing to check out homes with us on short notice. Can't speak highly enough of the level of service, friendliness and assistance that Soo provided us while buying our first home. read more

Great Realtor, Kendyl knows her business, treats clients right, and does everything with great energy!

Kendyl Young is a superb Realtor. She helped us purchase a home in the north Los Angeles basin to be near son and grandchildren part of the year. Over the years we have purchased 9 different homes, so we know the process. I decided to work with her because did not spout the usual realtor cya statements about the communities and homes available. I would definitely recommend Kendyl to someone who wants a Realtor who is interesting, honest, and clear. read more

Kendyl was the real estate agent for my husband and me when we sold our home in Glendale. We shopped several agents and Kendyl brought personality and poise to the table along with familiarity with the market. Those people skills make a lot of difference when negotiations are underway. She has the ability to make all parties feel at ease--making us confident that a fair deal will be had by all. I wholeheartedly recommend Kendyl to anyone seeking a real estate professional. read more

I am a licensed loan agent and I have closed several transactions in the past, working with Soo and Simone, assisting their clients with mortgage financing needs. Their professionalism and competency in real estate transaction has made every client happy and satisfied. Within the fourteen years of working in my profession, I have found, some realtors are very rude and don't really communicate with the lenders. However, Soo and Simone are very proactive and easy to communicate throughout the lending process. My overall, experience has been positive working together as a team, for on-time and smooth closings. Soo, is very knowledgeable in her area, honest, and patient with her clients. She is very supportive; she really knows how to make people feel welcomed and comfortable. Simone is also a great transaction coordinator and knows how to operate the entire transaction smoothly. I really enjoy working with the Diggs team and if you're looking for a Five-Star service real estate agent in this area, you need them! read more

Kendyl, Carin, all of them at Diggs are AMAZING! This is the creme de la creme of realtors. They have the experience and know how, they're motivated, and frankly just nice people. The whole process from start to finish was easy and I believe it was due to their experience. Any question my husband or I had someone was there to answer. My husband was more of a phone talker, I'm more of a texter...they work all ways. We signed things on our phones at the base of a mountain at one point because we were out of town, they work with you, with YOUR schedule. This is a huge plus when you're busy with kids and life, can't make it home to make sure you left your house clean, Kendyl came and straightened up for me. Carin, just the sweetest gal on the planet and what a great eye for design. Kendyl's expertise is second to none. And a special shout out to Simone, who talked me down off a few nervous ledges and took care of any and all my questions, I couldn't have made it through the process without her. I will continually use Diggs and highly recommend them to my friends and have already recommended them to my family. read more