Dr. Neil Shindell is caring professional and satisfied all of my concerns with patience, compassion…read moreand understanding. I was nervous because I hadnt had a colonoscopy in almost ten years so I was behind in having the procedure. But thanks to Dr. Shindell performing my colonoscopy in a manner that spared me of all the worry, stress and apprehension that goes along with the daunting thought of going through a not so pleasant but mandatory experiences, I weathered the storm. And a few days later i got the good news from the office receptionist Kary Guzman, who was the first to tell me, with a congratulatory tone in her voice, that my results came back favorably and that I didn't need not return for another 7 to 10 years. I told Kary she was my Angel because she lightened my cares and made my day. Thank you Dr. Shindell for taking good care of me. It's apparent to me that she genuinely cares people. Kary represents the best image of Dr. Shindell's Whittier clinic and you need 100 more like her.

Terrible doctor. Doesn't care about his patients. My mom had a colonoscopy with him and she said…read moreshe will never see this Dr again. When she tried to tell him about her concerns, he didn't care and disregarded her. They scheduled my colonoscopy with him, but after my mom's experience , I'm going to cancel and reschedule with another Dr.

Brought my father in and was extremely surprised at how kind and patient they were with him he's…read morebeen diagnosed with Dementia and is forgetful , There was a lady named Terry.P that was super helpful and kind (Brain Health) is scary but when you have people that can understand what you are going through and are there to help with what they can , it's a blessing!! Thank you Terry for all you do it's got to be a hard thing to see and deal with day in and day out!!

My uncle died from esophagus cancer. When my mom went to see Dr. Lee for her first colonoscopy, Dr…read moreLee told my mom since she had acid reflux also her brother had esophagus cancer, he would advise to do a stomach scope when doing her colonoscopy. Luckily her colon was normal but her stomach scope showed Barrett's esophagus. Dr. Lee managed my Mom's Barrett's disease with a Japanese medicine. She has reversed to normal last week when Dr. Lee repeated her stomach scope. I noted dr. Lee had put extra effort to educate his patients about Barrett's disease and life style on his website. I really appreciate his passion in helping patients.

I have been this concierge medicine client for 2 years, i trust the doctor for his options…read more Easy to reach him by text and email, Worthy to be a concierge medicine patient. I know two of my neighbors also being Dr Lee's GI patients, he is specialized in hepatitis B, and H Pylori treatments.

Dr. Mecum is a very awesome. However, the reception at the front desk is less to be desire. The…read moreAsian woman has a rude attitude and has no patience. The other ladies make up for the bad attitude they kind and patient

Horrible Experience -- Disrespectful Staff and Extremely Poor Front Desk Management…read more I had a very upsetting experience at this clinic today. As a patient seeking medical care, I expected basic professionalism, accurate communication, and respectful treatment. Unfortunately, that was not my experience. Here is exactly what happened: My appointment was scheduled for 10:10 AM. I arrived early at approximately 9:50 AM and completed the check-in process at the front desk. From approximately 9:50 AM to 10:30 AM, I remained quietly in the waiting room. No staff member approached me or informed me of any issue with my appointment or check-in. At approximately 10:30 AM, a female front desk staff member finally called my name. Instead of explaining the delay or apologizing for the wait, she told me, in a blaming manner, that my appointment had already passed and that I was "over an hour late." I was extremely confused and upset because this statement did not match the actual timeline. I had checked in at approximately 9:50 AM for a 10:10 AM appointment. At 10:30 AM, only 40 minutes had passed since I arrived, and only 20 minutes had passed since my scheduled appointment time. I immediately questioned the staff member and explained that my check-in record should show that I arrived at 9:50 AM. I was particularly concerned that the clinic appeared to be attributing the delay to me rather than accurately reviewing its own check-in records. At that point, I no longer felt comfortable proceeding with my appointment. When communication at the front desk is inaccurate and patients are treated in a disrespectful and accusatory manner, it becomes very difficult to have confidence in the overall professionalism of the facility. I left the clinic because I did not feel comfortable entrusting my healthcare to a facility where I felt I was being treated this way. I strongly encourage management to review the check-in records and, if available, security footage from approximately 9:50 AM onward to establish exactly what happened. I believe patients deserve accurate communication, accountability, and basic respect. Based on my experience today, I would not recommend this clinic.

The doctor was great, but everything else was terrible. *…read moreWait Time: 45 minutes. * Fees: $5 parking fee * Billing Dept: Rude and unable to provide any information or breakdown. Absolutely not recommended.

I had a very pleasant experience for my colonoscopy procedure on June 18 last month. Doctors and…read morenurses were very caring and knowledgeable. I was especially impressed by the dedication of the Program Navigator Magda Griego who was very responsible and kind. She was very helpful starting from the minute I made my appointment. Thanks for her calls and letter with detailed preparation instructions including the need to hold off prescriptions and also reminding calls three days before the appointment date and time.

Horrible staff that gives absolutely no support. Good luck trying to reach anyone. Today 3/3/25…read morecalled 3 times, put on hold immed. Been calling since last week only to be told Dr Pande didn't give me a prescription & was told he only recommended surgery as my option. YET I dropped off a hand written scrip at a pharmacy on 2/24 that is not covered by my insurance THATS WHY I'm calling to get an alternative scrip that only the Dr can give. When I've gotten thru I've spoken to 2 women, only got 1 name- Esly. It is obvious staff is lazy and doesn't want to do their job. Moving on getting a second opinion else where! DO BETTER PEOPLE!

Dr. Hemant Pande (Gastroenterologist) and his staff are the greatest! Everyone wants a doctor who…read moreis skilled in their work and an efficient staff.

I'd recommend Dr Yoon to everyone! I've seen him numerous times thru the years & he's been very…read moreopen & honest with me. He's explained everything in terms that I can understand & stays on top of things. Any question I don't understand he repeats to me. His front office staff is very friendly too & his nurses are always there to help. The office is always very clean. Sending Thanks to everyone.

If you're looking for a trustworthy gastroenterologist, look no further than Dr Yoon. He has the…read moreexact temperament that you'd want in a specialist. Highly recommended.

She's wonderful. Trust her completely. Caring. Kind. Thoughtful. PIH has been wonderfulread more

I had a great first appointment with Dr. Palta and her staff. Her receptionist, Paola, was…read morecordial and friendly. Tiffany, the medical assistant, was helpful, kind, and helped me feel relaxed and less stressed out as a new patient. She even gave me water so I can drink due to my dry mouth. Diana, the scheduler, was friendly and helped me get the perfect appointment. Importantly I felt comfortable with Dr. Palta who was professional, caring, courteous, informative, and gave me recommendations to improve my digestive health. Finally, I will recommend her and her staff to my friends and family.

Dr. Sajen Mathews is the BEST Gastroenterologist I have ever met!! You need a doctor like him:…read morepersonable, thorough, knowledgeable, and of course, highly experienced!!!! He has diagnosed and treated many of my family members, too. Dr. Mathews is in such high demand and it seriously took me 2.5 months to secure an appointment with him!!! Worth the wait and I am beyond grateful for his expertise!! He might be able to see you sooner if it's a serious life threatening issue, but best to call his office and inquire.

I've called several times for an appointment but the first time they said they'd have to get back…read moreto me and call me back. They never did... Sorry I called back the next week and it took me a long time to get a hold of somebody and when I did they just asked me some questions and then told me they would call me back, I'm not holding my breath this time.......

My first interaction with this office was very unpleasant; the staff were very rude. This doctor…read morewas dismissive. I met with him for less than a minute. He asked me what was wrong, why I was there, and who referred me. After I provided the information he requested, he asked me to follow him to the reception area. The receptionist then told me that a referral would be submitted for a procedure. I did not understand why this procedure was necessary, and no one explained it to me. I later received the authorization letter. I have called the Dr's office so many times and no one answers the freaking phone. In addition, the staff have been very rude and extremely unhelpful. Overall, I am very disappointed with the lack of communication and professionalism. I do not recommend this doctor.

They cancelled on me the day before my appointment I waited weeks for. People at the front desk are…read morealso very rude.