He is very methodical in his work and with good communication skills…read more He will make you feel "complete" physically healthy. I sincerely appreciate the time you spent in helping me to acquire my bipap machine. So...Somehow I think I'm going to get sick then I'll see yah again.. Thanks For All You Do. Levi //

Dr. Lai is a very caring physician. I have had him as a family doctor for a decade, and meet with…read morehim for at least once or twice annually.

Dr. Divya Kini has been my 88 year old Mother's primary Physician for about two years now and is…read moredoing an absolutely wonderful job. She provides very intelligent and careful consideration for my Mom's complex ailments and networks well with other physicians. She is diligent with follow-up care and therapy and rehab and makes sure my Mom gets needed medical equipment at home. She helps navigate through the difficulty of communicating the side-effects of medications while mentoring toward more holistic remedies. When blood tests have raised concerns, she immediately notified us and prescribed remedies. Her Medical Assistants Angelica and Selina are well-trained, very courteous, professional and accurate, integrating the communication of complicated appointments, pharmaceutic, and follow-up data via phone, fax, e-mail, and in person. We thank God for Dr. Kini and her Staff for helping my Mother's senior years to be a time of healing. -Bud N.

Dr. Kini seemed to enjoy hurting me. She smiled at my distress. She thinks Pap smears are…read moresupposed to be painful. She has her office assistant ask all adult women patients if they "want" a Pap smear. Such a terrible exam should only be inflicted on women if it is truly needed, not because women have been brainwashed into thinking they need it all the time. Dr. Kini should not perform Pap smears until she learns how to perform them without hurting the patient. Like many of her patients, I thought she was fine to begin with, but then I saw and experienced her uncaring side.

I tend to be very sceptical of doctors but Dr. Warren Chang is a very good, knowledgeable,…read moretrustworthy and personable doctor. Tell him Ria sent you.

I've been meaning to write a review of Dr. Warren Chang for some time now. He is my father's…read morenephrologist (kidney doctor). My family and I truly cannot thank Dr. Chang enough for his life-saving work. In summary, a few years back my father's kidney function had declined significantly, which his primary care doctor had failed to inform him about despite blood tests etc. (this is a whole other story...). After several stints in the hospital and ICU, I searched frantically for a seasoned nephrologist and found Dr. Chang. He and his colleagues from Westbay Nephrology came to my father's aid and made repeated visits to the hospital to monitor my dad. The primary care doctor never visited my father once. Thanks in large part to Dr. Chang's expert care, my father's kidney function improved to the point where he did not need dialysis. Today my dad is stable and continues to see Dr. Chang regularly for his thorough care and expertise. We are so grateful for Dr. Chang.

This review in no way reflects on Dr. Hoddinott's medical skills…read more My story: I had a sore throat and went to Yelp to see if people had good experience with local physicians. As Dr. Hoddinott had good reviews, I gave her office a call telling them that both my wife and I (40ish,very healthy, great insurance) are looking for a new doctor. I was told by the receptionist (this was 16 days ago) that the doctor would review our request and I would hear back from them the next day. I didn't. So I call back and another person tells me that "it can take several days for the doctor to make a determination about a new patient. She has lots of things on her desk". At this point I already have a bad feeling about the doctor and her staff if it takes them several days to get back to a new patient. But I thought I would perhaps get a call after a week. Nope.. Two Weeks? Uh-uh. It's not two weeks plus and no call-back. The doctor might be wonderful with patients. Unfortunately, for me the process of getting in to see her was a major turnoff. Doctor Hoddinott, work with your staff on a much better process for people who WANT to give you business. I am still looking for that elusive general physician!

I have nothing but good things to say about my 2 experiences (so far) with Dr. Hoddinott…read more Last year I saw her during a last-minute emergency (I didn't have a primary care physician, and she agreed to see me even though she wasn't accepting new patients). I went to her again for a physical recently, and was extremely impressed with her. She has a wonderful bedside manner -- she's very warm, friendly, thoughtful, and engaging. She remembered things from our last appointment, asked relevant questions, and seemed to really care. I never got the sense that she was rushing or harried (I used to experience that at Kaiser all the time!). She really goes above and beyond how most doctors treat their patients.

Dr lisa Lam is my wife primary MD and very soft spoken and very nice and knows what she is doing…read more We always being assist by her staff. We are happy we have her as our primary MD.

My first time seeing Dr Lam. She was professional. She took the time with me. She did not rush me…read more She listens and gave me her opinions. I left the office feeling good.

I have know Dr. Wong and his staff since 2014. I was employed in a medical supply company and I…read morehave dealt with them numerous times. It was a pleasureable experience, they are timely and responded quickly with our requests. Our customers are also delighted with their warnth and care so whenever they pick up their durable medical equipment they shared their wonderful experience with the staff and with the doctor to us. Anyway, what I experienced above was a professional interaction as a business. Let me share with you something of my personal experience. When my insurance had an overlap and I had to get my medicine so bad for my Diabetes. A friend recommended Dr. Tony Lee Wong. I called in to get an appointment and I was scheduled. I went in his office 5 minutes before they open even if my schedule is at 10:30am. My childs pediatrician told me that whenever someone with earlier appointment cancelled they call then next one and it could be me. So I make it to a point that when I scheduled an appointment I keep it and I am early for it. My thought process is to wait as long as it take to talk to my doctor about my health. I dont think I am so special like I am the center of the universe. Anyway, I sat inside as soon as the staff opens the door. I told her no worries because my appointment is still at 10:30am. Few people came in. I sat there waited patiently. I was called in after 3 patients and around 11:10am. I stayed in the room for a couple of minutes and Dr. Wong came in a greeted me. This is our first time to meet so he doesnt have my full medical records. I told him that I am just here for the refill prescription for my meds. I explained to him about my insurance overlap and I gave him my medicines to check. After a while he did the examination listen to my heart, lungs, check my mouth and ears, those stuff. I never felt violated as some would feel because doctors are supposed to examine you. Like they examine a baby or an elderly during a consult. Hehehe unless they squeeze you or something. Well, everything went well with this visit. I had far worst experience with a county clinic mind you. I gave 4 not 5 stars because 1.) He is not my primary doctor. 2.) He gave me a new medicine called Farxiga. He even gave me a few samples which is thoughtful. But when I took it (1 damn pill) I got so sick, I was throwing up and nauseated. I called them to inform them. They just told me that I am still adjusting to it. Nope. No way. I called my primary doctor and informed her about it. She just said my diabetes is controlled so I dont need to take it. There you go.

This is absolutely one of the worst patient experiences I have ever witnessed, when bringing my…read morethen 89 year old mother to her appointments. At one of her appointments, he didn't know what medications she was on - the problem is that HE has her file, and has been the one to issue prescriptions...but he couldn't be bothered to review her file. He wasted time cajoling her, rather than asking more detail about the pain she was experiencing - instead, he side-tracked her from telling him why she felt it necessary for the visit, and when I attempted to bring up her concerns he acted as if she had nothing to be concerned about. I pray that someday Tony Wong experiences firsthand what it feels like to have his questions and concerns dismissed, so that his suffering is casually set aside and ultimately unaddressed. The sloppiness and ineptitude he shares with his staff makes it a wonder how his office remains open for business.

I've been going to Dr. Hwang for about three years now. I have to say he is the best Internest I…read morehave ever had. He is kind and empathetic and immediately puts you at ease. You can usually get a pretty fast appointment. He also gives you as much time as you need. He's one of the few physicians I've encountered who's not an a clock. He's also incredibly conscientious and attentive. I had some anomolous blood test results a year ago. The cause was not immediately apparent. But he worked through the differential diagnoses and referred me to an world-class hematologist, who concluded that the anomolies were benign. Huge relief. When he makes referrals, the docs are invariably tops in their fields. And best of all, he responds to email. Heaven! His office staff is generally attentive and efficient. They are on a very good EMR system that has an excellent patient interface (myhealthonline). But it still has limitations in terms of sharing records with other providers, referrals to out-of-network docs, etc. Where that happens, you're back to faxing things back and forth which drives me crazy. Who has a fax machine anymore? It's like asking patients to use carbon paper and white-out. Net net, Hwang is tops. I'm frankly surprised he's still taking new patients. I'd have assumed he'd be full up by now.

Horrible experience. He was not personable and his attitude is not one of a doctor that you would…read morewant. Would not go back to him.

We just switched health care providers and this was one of our options. We have been with Kaiser…read morefor nearly 9 years and it was a difficult choice for us to move. If we could, we would have stayed with Kaiser, but that's not an option b/c the mister's work doesn't offer it. I logged into the health care providers site and there were over 100 doctors to choose from. OY! How the heck do I choose? Thankfully a friend of ours takes her children to BAP and she had 2 names of doctors that she would recommend. Thankfully those 2 doctors were listed in the names that were available to us. There is a rather large parking lot behind the medical building, but it seems that most of the employees park there. I was warned by my friend that sometimes getting a space can be a b!tch. Thankfully our appointment was at 9AM, so there were still a few parking spaces available. When we came out everything was full, and people were waiting for people to leave. *Note to self: Schedule early appointments. The waiting area space is okay. Lots of things for the kids to do which I'm not used to with Kaiser. The lilmiss went straight for the playhouse. Kids were playing with the various tables and the walls were appropriately decorated with children's artwork. There were a few magazines for the parents and plenty of books for the children. Unlike Kaiser we were seen right away. Which is nice. I didn't even get a chance to finish my paperwork. One thing I didn't like were the exam rooms. They seemed very dated, like they needed some TLC. Another thing was the infant scale was located all the out by the entrance. I was asked to remove my daughter's clothes and leave on her diaper and carry her out and around to the scales. Thankfully it wasn't too chilly, but still! The nurse weighed her with her diaper on too which I know was full and added some weight to her reading, inaccuracy. Either I'm too used to Kaiser or I just don't know. Normally we're given a sheet of paper for milestones to expect as well as height and weight written down. We're also given the option to schedule the next appointment, seeing as how it will be in another 2 months. I have my likes and dislikes for BAP, but I'm sure there will be some things that I need to get used to after being in a system like Kaiser for 9 years.

I have not written a review in years but felt compelled to write about my daughter's pediatrician,…read moreDr. Zaglin. Having come from an awful experience at Kaiser, I was looking for a competent, compassionate, and responsive pediatrician. Dr. Zaglin has far exceeded my expectations. The first appointment was the 18 month check up for my daughter. My daughter was very anxious and cried. Dr. Zaglin took the time to ease his way into her good graces and now when I ask if she wants to see Dr. Zaglin she says "Yes he gives stickers!" We have seen Dr. Zaglin three times since then and he has always been very caring towards my daughter. He speaks to her directly and gets her to warm up to him before he begins examining her. He also takes an interest in other non-medical issues like her sleep patterns and language development. At Kaiser they told me that her sleep issues were not their concern and not a health issue. THANK YOU Dr. ZAGLIN and your wonderful team for providing this first time mom with peace of mind that you truly have my child's best interest at heart.

It is difficult to find a primary physician. I decided to try here.... I arrived on time.... And…read morekept waiting for almost an hour to see the doctor. I asked the front desk and was told that it is uncommon to experience the wait time... Doctor herself is a little confusing. She asked me whether I want to do certain procedures.... I feel that the patients are expected to have medical background to benefit from visiting here. Having a full time job is not helping to be a patient here also given the prolonged wait time.... She also recommended a specialist to me and I looked it up after. That specialist has an incredibly bad reviews...: I ended it up picking my own and happy with my choice after. I will not come back here...

She is the best doctor. Takes her time to listen doesn't rush you out of the room. Calls you back…read moresame day. Generally concerned about your overall health. I feel like other doctors have never cared about my health but she does. Makes sure you are up to date on blood tests and exams. Her staff is awesome I am not sure what other people are talking about. They always answer their phone's and answer the messages on my chart. What more could you want?

I cant stress enough how awesome is Dr Wong…read more He is: - A top notch doctor who cares about his patients. I've been seeing him for 12+ years and no disappointment. He had me come in today to see him for possible flu so I need not to go to ER. In addition to my treatment Tamiflu, he called in RX for my hubby too. - He would make sure your lab results are read, and share with you. - If you leave a message, you'll know he will call you back. It just happens to be at 6-7pm (clinic closes at 5 and he's doing his follow up til late) - Beside the fact that he gets to know you and your family, he explains to you the lab test you'll be taking; what are we looking for as results, and when you should return. Patient centered care at it's best. I don't walk out the office confused. - Yes he takes time to get to you, but it's because he spends time with patients. Not one of those 8 min, you're done type doctor visit. - He does his own vitals. Not his M.A. or nurses. Even if they did, he rechecks it. What not to love about this doctor. Get to know him, and let him get to know you.

My mother saw Dr. Wong for low back pain with sciatica. She left the appointment feeling dismissed…read moreand disrespected. According to her, Dr. Wong told her she was being "annoying" and advised her to find another primary care physician rather than return to his practice. My mother is not someone who complains easily, so hearing about her experience was especially disappointing. As a primary care provider myself, I believe patients deserve to be treated with respect and compassion, even when visits are challenging. Based on my mother's experience, I would not recommend Dr. Wong as a primary care physician.