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    Digestive CARE

    3.0 (9 reviews)
    Closed 9:00 am - 5:00 pm

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    Lanes Gerardo, MD

    Lanes Gerardo, MD

    1.0(7 reviews)
    2.1 mi

    Honestly, Dr. Lanas's medical assistant is the rudest most harsh least understanding person I have…read moreever spoken to it was like speaking to a brick wall never go there again

    We had the worst experience in this office. Unfortunately, I can´t speak about Dr. Lane's bedside…read moremanner because we had to leave before even seeing him after encountering a horrible attitude and treatment from Karen (who I was informed is his assistant). She does not allow patients to speak, nor does she take the time to listen. She completely disregarded the information I had brought in about my father's health. She screamed and continued to note that the doctor does not see anyone for second opinions, but never really explained if he would be willing to at least see his record as far as all the tests he had already done. I had called a few days before our appointment to confirm I could take his medical records so that Dr. Lanes could revise them, and the person at the office said the doctor would see this paperwork at the time of the visit without a problem. Karen refused to listen and continued to speak loudly and rudely to me and my father. I also observed Karen mistreating another patient's wife and talking crap about companions of patients to other staff, claiming that the back office would get too full. Karen needs to be trained extensively so that she can offer better service to patients. She needs to realize that to understand, she needs to listen and not speak and yell at patients. Extremely unprofessional. To whomever reads this. This kind of attitude takes away from all the professionals in your staff. It brings the whole office down. Do better.

    Digestive CARE - gastroenterologist - Updated May 2026

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