Ordered a shallow water anchor system in 2021. According to someone at the company, the company they deal with to get the grommets, installed the wrong size grommets in the mount. We have yet to hear back from them to get the grommets or mount replaced. Poles are absolutely useless. read more

The customer service at this company is terribly lacking. Mr. Grady didn't ship out the pole and mount in time. We ordered well in advance to be received before our trip. We attempted to contact him several times over the course of a couple days and our phone calls and texts were ignored. He never once responded to me or acknowledged that I called. When we finally got him to respond, We asked for expedited shipping to at least get it in time. He says there was no such thing possible. Didn't even offer an apology or a reduction for our inconvenience. Nothing. Needless to say if we were not going to have a complete unit for our trip AND this guy obviously could careless about us as customers, we started a card dispute and wanted to return the product and buy it from someone else. Mr. Grady finally was able to respond in a timely manner to tell us that he would refuse a refund and all sales were final. The nerve of this guy! I'm just so sick and tired of bad customer service. My husband and I went back and forth on this but ultimately decided to cancel the dispute and keep the product. Will never recommend buying from him. Mount is good. Pole is crap. read more

Unfortunately, dealing with this "company" has been a horrific experience! I called Mr. Grady and ordered a mount/pole on 3-2. I received the mount (knowingly in a color I did not care for) on 3-7. On 3-14, I still had not received the pole so I tried to contact Mr. Grady with his assurance that the pole would ship the next day (12 days after my order!). I asked him on 3-15 for an update, but I was ignored for most of the day. He eventually gave me a tracking number but when I tracked it, it showed that no package had beef received by UPS. Finally I got in touch with my credit card dispute department to begin the return/refund process and once I informed Mr. Grady of that by email, he promptly replied saying that he expected to be paid in full. After much debate in our house, my better half didn't feel like fighting such an arrogant and clearly uncaring vendor who would only drag out the return process. So we waited and the pole finally arrived today (3-20), 18 days after my original order. On top of it all, Mr. Grady charged me an extra $10 for a color mount that clearly expressed to him that I didn't want. I'm not sure how well the product itself works, because the pole didn't arrive in time for our fishing trip, but the quality does seem to be lacking considering how much it cost. I would avoid doing business with this company at all costs! There are much more cost effective products out there with much higher rating! read more

Never heard of this product until I recently purchased a boat that was equipped with Digin Anchors. After using them several times I am convinced, that for the money, this is the best shallow water anchor system you can get. Using the dual pole anchors the boat stays exactly where you want it with no worry about shifting position. No more pulling on rope to retrieve a muddy anchor and then having to stow the rope and anchor. This system is fast, easy, effective. End of story. Great product. read more

I spoke to the owner of Dig IN Anchors. I was searching for a power pole for my husband for Father's Day. I knew nothing! I do know that we fish in the Gulf on the flats and his boat is 17ft Capehorn. I found that the dig in anchors will work for us. The owner recommended which model he'd need for stern or bow. Thanks SOOOO much! read more

I have a 28' South Bay tri-toon boat with a 16' hard top. The boat is set up strictly for cruising and entertaining friends and clients. It's a heavy boat with all the batteries, wet bar, refrigerator, fresh water tanks, electric head, and a bunch of accessories ( including a margarita machine ). A typical day on the water is a couple of hours cruising the ICW between Delray Beach and Miami stopping at an inlet or shoal to fire up the grill. I have two ground tackle anchors that I would have to set and that was always a hassle when moored next to other boats on the sand bars due to the wind and current constantly swinging the boat. I wanted something that I could deploy and retract quickly by myself particularly when entertaining a non nautical crew that has no idea what an anchor is for and had already visited the bar a few times. I looked at dropping some serious dollars on two electric power poles but I couldn't justify the cost plus they would be in the way or passengers on the aft deck when retracted. I purchased a set of 12' Dig In poles from West Marine. The installation was a snap. Make sure you use some 5200 on the screws when securing the mounts to a wood deck. The poles work great in protected shallow waters where we usually stop to hang out on the hook to watch a game, grill some steaks and whip up some drinks at the bar. Just a word of advice. Since my boat is so heavy and has an upper deck I'm very susceptible to current and wind. The poles had a time with this big boat in inlets and areas of swift moving water which they really were not designed for. Other than that I highly recommend this system. They are well worth the money. read more