I came for an oil change and routine maintenance check. Carlos was very helpful and upfront about…read morethe estimated quote. The entire process was painless, and the price was very reasonable. Will come back for future maintenance needs!

Worked with Fernando and got everything done quickly and efficiently. They diagnosed the problem…read morewith no issue and didn't pressure me or charge me for anything else. Highly appreciate the honesty and quality of service.

Dropping a quick review for this Jiffy Lube location and a shout out to Jared…read more This location is always provides friendly and timely service. I stopped by today for a quick check and Jared was super helpful. I recommend this location.

I've always known Jiffy Lube for being quick and efficient, but this visit really stood out because…read moreof the people. From the moment I arrived to the time I left, every technician I interacted with was incredibly kind, professional, and easy to work with. They made the whole process smooth and stress-free, taking the time to communicate clearly and make sure everything was handled properly. It's such a relief to have a place you can rely on--not just for fast service, but for genuinely great customer care. I left feeling confident in both the work that was done and the way I was treated. Definitely a location I'll keep coming back to.

I had a really great experience at Cook's Tire and Service, and I can't recommend them enough. I've…read moretaken my car here a few times now and they've been incredibly helpful, quick, kind and professional every time. The service is always affordable and high quality. I recently brought my Honda in when my engine was malfunctioning. They took the time to thoroughly check everything out. Unfortunately ended up finding that the engine was done for (very old car) and it made more sense to get a new car for me personally, but they ended up not charging me for the diagnostic. Really appreciated that and think it spoke volumes about their integrity. Enrique specifically made a stressful situation so much easier. I'll absolutely be recommending them to others and would go back in the future without hesitation.

I kicked off a New Year's resolution project to get my 2002 Nissan Pathfinder LE in great shape so…read moreI could pass it down to my son's family. After researching shops in West LA (reviews, convenience, and reputation), I chose Cook's Tires & Service and I'm really glad I did. They handled major work including the 90K service, gasket replacements, new tires, and a starter (plus other items along the way). Enrique and the crew were excellent: honest, straightforward, and easy to work with. Pricing was more than fair, and the service quality was solid from start to finish. Highly recommend Cook's Tires & Service if you want a shop you can actually trust.

You can trust that this garage will do it right and for the best price! Awesome team!!read more

This review is years overdue! Most honest and efficient mechanic. Highly recommend. It's rare to…read morefind this sort of help around town.

Frank is good service, he explained very clearly about the issues of my car. And the price of the…read morepart is fair enough

Took my 22 year old car here for a regular check up and oil change, Frank was awesome. He was…read moreinformative and took the time to show me some maintenance/replacement requirements as well as broke down the importance and priority of each one. I would recommend anyone to come here for a thorough job and honest service job.

My car wasn't starting and so I called AAA to tow my car. Originally, I planned to go to a…read moredifferent mechanic across the street from ADM, but Efrain from AAA highly recommended Albert. He was able to problem solve quickly at no charge. The fuel pump was working properly, so it was my car key that was defunct. I had to call a locksmith and while I waited Albert gave me a cold soda. So kind on this hot day! He's an honest mechanic and has been in the business for 15+ years. I'll def be back when my car needs fixing!

5/5 -- Fastest Smog Check in Town! I came in for a smog…read morecheck and honestly thought I'd be stuck scrolling on my phone for an hour. Nope -- Albert had me in and out before I could even finish my soda! He's an expert, super friendly, and has a great sense of humor -- not something you usually get with emissions testing. He even offered cold bottled water and soda while I waited -- classy touch for a smog check! I got an appointment within 10 minutes of calling, and the price was more than fair. Quick, easy, and actually enjoyable -- three words I never thought I'd use for a smog check. Highly recommend!

Excellent service. Honest pricing. Devin was very kind genuine and assisted me to walk , pulled up…read morea chair for me sat next to me as I am disabled, explained every detail of my cars needed service. Dealers price $400 Superformance price $281 to change my cars belts. Wow. I am thrilled. Thank you Superformance you rock.

Johnny-- are you lying or just unaware of what occurred?…read more 1. I towed my car to your shop when it was overheating. I did not drive it to the shop like you stated. 2. The bureau shared that it was unable to determine fault. That is not the same as concluding that you were free of fault. 3. You did not offer to replace the engine free of charge. Instead, I was quoted approximately $6,000 to replace the engine after it failed shortly following service at your shop, and I declined that proposal. Had a no-cost replacement been offered, I would have gladly accepted it. I had invested most of my savings into that car. It was my first major purchase. Given that you left this process completely unscathed, your inaccurate statements about me and the situation feel unnecessary, unprofessional, and overall unkind. Everyone, please be very cautious when taking your car here.

Have been taking my car to this place for years! Highly recommend if you want honest people looking…read moreat your car! Sometimes they are busy, but if you call they will let you know when is good time to come. Here's a picture of my car after they fixed the lights!

Bottom line up front: AVOID AT ALL COSTS. Do Not believe their deceitful lies…read more I am very glad that I had a regular mechanic a little bit out of the way that I could take the car to in order to independently verify the things that were told to me by the shop. I took my car to them after seeing the coolant temperature rise at stoplight over the course of two days. After three hours and a free diagnostic test, they stated that the head gasket was warped/blown and the water pump and coolant tanks were leaking. Mind you the car never had any misfires, and OBD two scan did not reveal any misfires P001-004 or 008, there was never any smoke, there was no smell of burning coolant, the oil was not milky, or any of the other hallmarks of a quote completely blown head gasket/warped head". I thought it was weird that they could conclusively say there was a head gasket failure without performing a compression test so I took it to my normal mechanic an hour away. If they hadn't have quoted me 3,000 dollars to fix the issue I may have believed them, I'm glad I didn't. Mind you the shop told me it was not safe to drive the car at all. The car ran great and cool the entire trip to the normal mechanic. My mechanic then proceeded to do a complete battery of tests, including a compression test. The results of the test were as follows: cylinder 1- 186 cylinder 2- 182 cylinder 3- 191 cylinder 4- 184. The mechanic also observed a nominal and even wear/burn pattern on all four spark plugs. He performed a vacuum leak down which the car passed with flying colors. As well as performing a pressure smoke test with zero leaks. Checking the oil it was smooth with no milkiness or contaminants. And checking the cooling system there were no leaks or drips of any kind. Total cost at the normal mechanic: 185 dollars for the tests and replacing the spark plugs and oil. I don't know if these guys thought my family and I were easy suckers, but they should not be trusted. They are scam artists trying to see who they can play as a sucker for a quick buck. They also were trying to buy the car from me even when I told them we had just gotten this car. I'm sure they do good work most of the time, the owner seems nice, but the hired hands/ younger kids working in the shop seem to only be in it for the profit.

Andy helped me out earlier with a flat repair, was in and out easy service. Good customer service…read moreas well! Definitely recommend this Big O! 10/10

Andy at Big O Tires helped me out BIG TIME and I'm very grateful. I originally came in from SF…read morebecause one of my tires was worn down to about 4/32 and needed to be replaced. I was able to make the trip but once I hit a LA every time I hit the break a scraping noise would happen. i came in about a tire and explain what was going on with the break. Andy gave me the bad news easy that the front left brake caliper had become dislodged because a bracket bolt was missing, which was causing the abnormal noise. Well i'm not very knowledgeable about cars, so it meant a lot that he showed me what was happening and walked me through the repairs. He literally made a drawing for me as I'm a visual learner. The whole experience could have been really stressful, but Andy was patient, transparent, and made me feel like my car was in good hands. I'm really thankful they caught the issue when they did. I 100% absolutely recommend Andy and this Big O Tires location. They got you!

I was referred here by my auto shop and feel so grateful to have found these guys! They were…read morewonderful! My front left mirror got hit and the parts separated, and their tech easily recognized the problem and was able to get things fixed up nicely! Thank you to the great employees who helped me!

Highly recommended Very good customer service !…read more They did a nice job on my car painting! On time service!