Went to this location in Olathe Ks. Was looking for a pair of trail shoes. Asked the store employee…read morein shoe department I could find them. He told me "you are looking at them". Then he proceeded to look at his phone and never looked up once to offer any assistance or offer any more information. There was only one other customer in the shoe department. My visit was on 12-11-25. Their business model is a mystery to me. No customer service means no sale in my world.

Understaffed. Long lines made longer by staff looking up score card info for "rewards". Poorly…read moremanaged. Do yourself a favor and drive to town center location.

Sheels offers far more than your regular sporting goods store!! If you ask me, I can send every…read moreweekend here and never get bored because it's more of a local attraction than a store lol.. haha! The main attractions for me are the Ferris wheel, the aquarium entry area and the cafe (+ sweets store). However, they have so much more to offer. It has departments for all sorts of team sports, all types of outdoor and adventure sports like fishing or hunting, fitness, footwear, games, toys, apparel, home goods and more. Do not forget to have the pizza and fudge at the cafe after a long stroll at the store. Also on the second floor they have beautiful taxidermy animals areas which is a fantastic site. It can get busy on the weekends so plan your visit accordingly because it's hard to get parking outside the store. Overall it's a clean, huge store with super friendly staff and a must visit if you're in the area!!

Great place, friendly staff. Love that they allow dogs! I took my foster there to socialize and…read moremaybe get her adopted!

I come here to do all my outdoor and grilling shopping. It's a very large store that is kept very…read morewell for its size. All the inventory is organized and it's easy to navigate the store. I love all the different activities they house as well including the shooting game and the larger vehicles for those who own land or want to go on the water. They also do free Christmas photos which is a real treat. I will continue to come back here for my outdoor needs.

Whoever said Disney World is the happiest place on earth has obviously never been to a bass pro…read moreshop. The selection here is very vast, the service here is really good my only grip is the value as I feel some things are a little overpriced and like with all fishing gear, what you get can be be hit or a miss. Even if you like window shopping, this is a fun place to just check out. And if you are a hunter, this is also a great place to check out. And even if you don't hunt or fish, they probably have something for you. It's a great place to buy lifejackets, wet suits, coolers, boats, ATVs,grills, barbecue rub and even snacks. Last year I did all my Christmas shopping at this one store because they have something for everybody. highly recommend.

everyone was so nice the store was clean and organized it was first time going to Rally House I…read morewill definitely shop there again

We had a return from something we purchased on line. We returned to the store in Olathe as we…read morewere going to be in KS for the weekend. The return went easy and we purchased several new items for my wife.

We were shopping in the store one day, and noticed a good price on a kid's bike. My son's was…read moregetting worn out, so we purchased it and took it home. He got on it and rode, then came right back and said the brakes do not work. Sure enough, they did not. I looked online, and there were reviews even on Academy's site saying the same thing. I took the bike back to the store, but they would not return it. They said I had to deal with the manufacturer. That turned out to be a nightmare, as they give you the runaround filling out forms, taking pics and videos, etc, only to what they said was them wanting to send me some parts so that I would have to work on it myself. I looked at Academy's website after being fed up, and it turns out that their policy says that the store should have returned it. The bottom line is that Academy is selling merchandise for kids that is dangerous and defective, and they know about it. Then they refuse to return it. Stay far away from this company. I'm still dealing with the issues months later, and they could care less.

Simple service, good selection of shoes with reasonably deals. Broad range of price points. GPS…read moresend us around back but we found it ok.

I ordered a semi-auti pistol online from the Academy at 97th & Quivira. Couldn't be happier. Great…read moreprice, and it was available two days earlier than originally promised. Promp email about that. The two folks at the Firearms counter, HUGH, and MIKAYLA--hope I spelled that right--were super. Knowledgeable, friendly, and both helped me with the Federal bureaucracy a person has to navigate, even in a 2A friendly state like Kansas. I really like the pistol, too!

Some great prices on some items, it's hit or miss. Clothing is expensive, but discounts and prices…read moreon some other items makes up for it.

Outstanding service from extremely knowledgeable, patient professionals who ACTUALLY ISE the…read moreproducts they sell! Not cheap Chinese junk! Quality products from kind professionals who live the outdoor life!

I attended a Camino de Santiago seminar on a Sunday. After the seminar the staff was extremely…read morehelpful in discussing and fitting backpacks. I ended up ordering one online with free shipping to my home. Even though the prices may be a bit higher, the 1year return policy and knowledgeable staff is worth it. I went to a competitors nearby and no one offered to assist me. The store selection was not overwhelming and a good cross section of what you can get online.

If you're serious about lowering your score, go see Mike & team at GolfMD. His expertise, attention…read moreto detail, and use of the trackman make this the best fitting experience I've ever had. Mike takes the time to analyze your swing and find the perfect club setup without any pressure to buy the most expensive options. He genuinely cares about getting you the best fit for your game, and the results speak for themselves. My consistency and confidence have never been better! Simply put, Mike is the best fitter around. If you want to play better golf, GolfMD is the place to go!

Had my Pinhawk SL single-length irons built here with Grafalloy ProLaunch Blue shafts…read more Communication was poor -- I sent multiple follow-up emails changing the shaft order from KBS graphite to the Grafalloy, but the build went out based on my very first email instead of the corrected ones. The Grafalloy shaft in the pitching wedge then broke off inside the hosel at the end of the first round, or the start of the second. When I asked the shop to look into it, they wouldn't stand behind their own work unless I paid for an entirely new fitting. I won't be using them again. Communication, or lack thereof, was with Mike.

Assistance from team member..great! Found what I was looking…read morefor Value was perfect/ clearance/ sale

I was in search of one special Missouri item and had been to two other locations before an employee…read moresuggested the shop on Quivira, across from Oak Park mall after checking their inventory. They had it, and went on to explain that if I had located it on their website I could use the item number to complete the purchase online and it would be delivered to me for free! . . . a double win for me! Go Tigers!