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    Dick's RV

    2.8 (6 reviews)
    Closed Closed
    Updated 2 months ago

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    RV repair

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    Ask the Community - Dick's RV

    Willies RV

    Willies RV

    (7 reviews)

    Our family purchased a 2023 Jayco Eagle 335RDOK from Willie's remotely. We live in Florida and were…read moresearching for this specific model. We were only able to find this at Willies RV, the price and model were unbeatable. We were hesitant of purchasing from another state because we did not have a tow vehicle nor did we want to spend the money for the drive or tickets. We spoke with our salesman, Bert and the Financier, Josh of how we would purchase this RV, and ultimately have it delivered, to another state so far away. Not only that but we wanted a third party inspector to ensure the RV was everything we wanted. Bert, Josh, and Ryan, the service center lead, all worked together and made themselves available every step of the way. They went above and beyond to help us purchase the model we wanted, have it inspected, and then have it delivered a couple thousand miles away. The entire process was seamless and so fluid you would begin to question why anyone would even need to make a purchase in person. The team was caring, empathetic, understanding, and made sure our every need was met. They made themselves available to every single phone call. Evelyn, their receptionist was one of a kind, never agitated or dismissive, always eager to help me out no matter how many times we called (and we called a lot, enough that she knew who was calling even before she answered). Josh was there and communicative through the entire process of purchasing the vehicle. Bert was always friendly and helpful. Ryan was incredible at answering every question I had and was accommodating to our inspector. Their service department has been top notch and extremely knowledgeable. Tony, our delivery driver, got us the RV without a scratch, and despite a few snags upon delivery was kind, eager to help us park it (even got his truck stuck a few times because of our yard), and went above and beyond to help in any way he could. Overall the experience surpassed, and continues to surpass, any expectation I could have ever had. I cannot recommend Willie's RV enough, and if you are in another state and see an amazing deal, have no worries because the entire team will work their butts off to get you what you want and in tip top condition.

    VERY POOR service in there service department. We were lied to and miss informed. Willies should be…read moreembarrassed to have there name on this Marquart owned company. Bought a Alpine from them was told it was inspected and that the awning g was in great shape. Also was told buying the ceramic coating will keep the outside looking great for future resale value, a 1,700 investment. We picked up the camper after about a month and was SHOCKED. There ceramic coating was a absolute joke! They prayed it on over black streaks and even a greasy hand print. When we questioned this they said all they do is was it then spray it with a ceramic coating. Looked like shit! Then we opened the awning... it was pulling away from the camper the track was rotting. When we told them we asked didn't you inspect it??? They told us they would replace the awning with a new one, and they would BUFF the camper and reapply the ceramic coating.... after 3wks we picked up the camper.... They NEVER replaced the awning, they cobbled it back together looks like shit, and they damaged a section of the outside paint when they supposedly re did the ceramic.... it looks AWEFUL. Its back in there shop AGAIN. They flat out lied to us, and miss informed us on there process of ceramic coating process.... The Willies name should be embarrassed to be on this Marquart owned business.

    Dick's RV - rv_dealers - Updated May 2026

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