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Oronoco, MN

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3.7 (3 reviews)
Closed • 8:00 am - 5:00 pm

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Universal Marine & RV

Universal Marine & RV

(9 reviews)

Traveling from Yakima, Washington to Dublin, Virginia we were unfortunate to breakdown in our RV…read more We were fortunate though to be close to Universal Marine and RV. I contacted Jason the manager and he said to bring it in. It took a day to have the work done but could have been longer. We were so happy with there service and would highly recommend them.

Purchased a 5th Wheel RV from them in early 2021, after a very brief walk through, I pulled this…read moreunit home only to find out that the brakes on the camper were never adjusted and did not function. After the dangerous ride home, I called them and they requested that i bring the unit back to them for repairs. That's right, pull a camper with no brakes back to Rochester with no brakes! I had a local mechanic adjust the brakes for me in my driveway. They told me that they operated everything in the unit to make sure all was functional. But the LP tanks were new/empty. I had to pay a local LP supplier to purge and fill the tanks. It was obvious to me that they did not operate most if any of the appliances prior to delivery. We had numerous failures with this unit and had slow service, along with wrong parts ordered. There was an issue with the hot water heater that they never did correct. I did contact the manufacturer (Forest River) and found out the many of my issues were never reported to them, as Universal had told me. At one point they must have gotten rid of their parts person and I was told that the slow service was due to their having to "catch up" from the back log she created. I finally got an email from the manager, he was less that kind or helpful. I traded off the unit for a far superior unit from another dealer. I personally would avoid Universal Marine and Forest River RV, Poor Quality, Poor Customer Service. but Excellent frustration. I waited over a year to write this review because if I would have written this back then, I would most likely have said things that were driven my emotion not plain facts.

RV Repair & Renovation

RV Repair & Renovation

(4 reviews)

I live in TX, but keep my RV up in WI and had a friend borrowing it on a holiday weekend and it…read morestarted having some electrical issues. I called Doug not expecting much and was very pleasantly surprised and got the best, super friendly, professional service....and he took time to try and help, even though he wasn't open for business. Thank you!!!! Michael

I had my RV roof replaced by RV Repair and Renovation in the spring of 2022. They also repaired a…read moreslide out issue on my camper, and I am very thankful to them for having caught that issue, as I had not noticed what was wrong. Doug and his crew seem very friendly, and given the shortage of technicians that can perform whole roof repairs, I must admit that I was thankful that I found them at all. However, I had, and still have concerns with the job that was done. The repaired slide out makes weird noises, silicone caulking was used on my roof, and I'm concerned that some of it is even separating a bit. The rear backup camera was installed upside down, connected to the wrong circuit, and the antenna was missing. I had asked him about that, but never heard back. There were also nails protruding into the interior of the camper after the job was done, but when I brought that up, they said that they didn't believe it was an issue with their repair. I just got the sense that some details got missed, and I'm spending more of my time than I would have expected doing follow-up fixes.

Buy RV Sell RV - rvrepair - Updated October 2026

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