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    3.7 (3 reviews)
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    Camping World - Oronoco

    Camping World - Oronoco

    (20 reviews)

    Wanted to look for a new 5th wheel. No one greeted us or spoke to us. Never had this experience at…read moreany other Camping World. We will shop else where. I would rate this Zero stars.

    We made a purchase deal with Hailey from a Facebook ad. Their location was about 115 miles away…read more There were nice looking phots online but NONE with the damages included. The floor was popping up all over the place. There were circular saw cut marks in the middle of the kitchen. One of the mirrors on the bedroom closet was completely broken and there were tears in the awning with tape on them. None of that was shown or listed! Hailey attempted to tell me the problem with the floor by using a word that she knew nothing about! I told her that is my exact industry that I have owned a business in for decades! I also had asked her before we drove over if this unit had the winterized insulation package. She replied and said that it did. She is a lying and deceitful fast talking and pathetic salesperson with no professionalism! We knew this unit was used but we were still considering the purchase. My wife asked her if the price could be reduced due to all of these undisclosed problems. She said no. On top of that we were told that we "must" by some insurance from them in order to drive it off the lot! I knew that this was yet another complete lie. I stood up and announced that there would ve no purchase from such a lying and deceitful business! We left. At this point they are still holding out $500 deposit! They have had 5 hours to refund it. I probably wouldn't take something fro free from these Hucksters! Her father, who's name I didn't catch was involved as well. Stay far away! Buyer Beware!

    Universal Marine & RV

    Universal Marine & RV

    (9 reviews)

    Purchased a 5th Wheel RV from them in early 2021, after a very brief walk through, I pulled this…read moreunit home only to find out that the brakes on the camper were never adjusted and did not function. After the dangerous ride home, I called them and they requested that i bring the unit back to them for repairs. That's right, pull a camper with no brakes back to Rochester with no brakes! I had a local mechanic adjust the brakes for me in my driveway. They told me that they operated everything in the unit to make sure all was functional. But the LP tanks were new/empty. I had to pay a local LP supplier to purge and fill the tanks. It was obvious to me that they did not operate most if any of the appliances prior to delivery. We had numerous failures with this unit and had slow service, along with wrong parts ordered. There was an issue with the hot water heater that they never did correct. I did contact the manufacturer (Forest River) and found out the many of my issues were never reported to them, as Universal had told me. At one point they must have gotten rid of their parts person and I was told that the slow service was due to their having to "catch up" from the back log she created. I finally got an email from the manager, he was less that kind or helpful. I traded off the unit for a far superior unit from another dealer. I personally would avoid Universal Marine and Forest River RV, Poor Quality, Poor Customer Service. but Excellent frustration. I waited over a year to write this review because if I would have written this back then, I would most likely have said things that were driven my emotion not plain facts.

    Traveling from Yakima, Washington to Dublin, Virginia we were unfortunate to breakdown in our RV…read more We were fortunate though to be close to Universal Marine and RV. I contacted Jason the manager and he said to bring it in. It took a day to have the work done but could have been longer. We were so happy with there service and would highly recommend them.

    Buy RV Sell RV - rvrepair - Updated May 2026

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