Cancel

    Open app

    Search

    DICK'S Sporting Goods

    3.4 (41 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

    DICK'S Sporting Goods Photos

    You might also consider

    Recommended Reviews - DICK'S Sporting Goods

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Grand Opening!
    Stephanie S.

    Grand Opening! Driving by and a huge green sign jumped out at me! Can I just tell you how relieved Dicks came back to this shopping center. Traveling all the way to Arlington for GREAT sporting goods is tough! The traffic getting there! Wakes around the store and it's beautiful! Smells new, looks well stocked and well lit!

    "The bike won't fit in the car with a child in it."  Bite me.
    Julia D.

    Ahh Covid-19 shopping. In my weeks of experience in picking up orders and ordering online, I've found varying experiences, usually good but some bad. In this case it was the latter. Basically I was feeling stir crazy and decided to order a bike. I didn't want to put it all together myself so I noticed that dick's had a pickup option so that I could have them put together the bike and hand it to me at the front door. Easy enough, right? Or so I thought. After receiving the order update that my bike was ready for pickup, I called and asked whether or not they could remove a tire if needed for transportation. I have a large sedan, here is how the conversation went: Associate (A): "what kind of car do you have?" Me: "A Nissan Sentra" A: "Yes it should be fine but let me ask my manager" Manager (M): "Hello ma'am, you said you have a sedan?" Me: "Yes I do, will that be a problem?" M: "Not at all and if anything, we can take the wheel off, it's a quick release." Me: "Okay great I will be there within the hour" So, I pack myself and my child up and go to the store. This is where the problems started. Firstly, all associates from what I can see, are wearing masks, as is recommended. I pull up and an associate comes out with paperwork which I fill out, then brings the bike out. At this time an older gentleman with another customer walks over, I'm assuming to get the bike in the car. The associate lets me know that this is the manager. The manager gets to my window and asks if he can open the back door. Me: "You will have to get in on the other side as my child is in a car seat on that side." Manager: "Oh no we can't put a bike in this car" Me: "Pardon?" Manager: "We cannot fit a bike in this car with a child seat" Me: "I can get out, pop the tire off and it will fit just fine" Manager: *gets closer to my window, then proceeds to take his mask off to speak to me less than 2 feet away from my window* "We cannot put this bike in your car, can you come back without the child in the car?" Me: "I spoke with you over the phone and you said that the sedan would be fine" Manager: "Yes but I didn't know you had a child in the car" Me: "You didn't ask? What does a car seat have to do with the bike, I can put my passenger seat back and it would fit just fine lengthwise" Manager: "You will have to come back, I'm sorry" So they wheel my bike back into the store and at this point, I'm pretty upset, as I had just driven 40 minutes to this store to pick up the bike, and I can't just drop my 5-year-old off at home and hightail it back to the store. I decide to wait until the weekend to pick up the bike. Saturday rolls around and I show up to the store once again. I meet a different associate (we will call associate #1) and explain the issue to him. He doesn't understand, so he tries to get the manager. He comes back and says the manager is on the phone and asks me to explain what happened again because he doesn't understand why I wasn't given the bike (you and me both, dude) then he goes to retrieve the bike. As he is getting ready to load the bike into my car, another associate (we will call associate #2) runs out and yells "WE CAN'T LOAD THE BIKE, IT COULD CUT THE SEATS AND WE WILL BE LIABLE". Associate #1 stops and I get pissed, so I get out of the car and start grabbing the bike. Me: "Give me the bike, I will load it myself" Associate #1: "Uhhh okay, the front wheel has a quick release but I can do that for you" Me: "Thank you but I can do it myself" Associate #2: "Are you sure? I don't know that it will fit" *please see photos for how badly the bike "did not fit"* Holy sh*t. I've never had such a difficult time purchasing an item! Why the initial opposition to having the bike in my car with a child in it? Let's assume they are worried that if I get into an accident, some portion of the bike will hit my child. Okay, then SAY SO. But even then, on any other random non-Covid day, how are they guaranteed that every person coming in to buy something isn't driving home with a child in their car? That can't be the excuse. Maybe they are actually worried about ruining my seats, okay, cool, I don't give af, so just give me the damn bike that I paid for so that I can load it myself! Why was that not an option in the first place?! I'm so annoyed that I will probably never shop at this store again as it is run by such an incompetent individual.

    Nice set up for beginners, and veterans!
    Austin Z.

    This is by far the best DSG I've ever been to. I came once about a year ago when it was new, and was delighted by the size, cleanliness and professional staff. So, I stopped by again to find a birthday present for my mom, in hopes of accomplishing that difficult task of shopping for one's parent... I took a look around for awhile, just to see if there was anything I couldn't live without. While checking out the hunting and outdoorsy stuff in the back corner, I was greeted by four friendly employees within 3 minutes, as they were doing routes around the building. I didn't need anything, but knowing they were ready to answer any basic questions that I had about compound bows, was reassuring. I did find a nice end-cap for disc golf that I stopped messed around out for a minute. I was met with a nice selection of beginner discs from putters to maximum distance drivers, as well as some premium plastic discs that I would take more interest in for my inventory of veteran plastic. DFW and the mid-cities offer spectacular DG courses, if you're interested in getting into the game. It's extremely inexpensive compared to real golf, or most other sports. I've played in courses all up and down 35, and from time to time, throw a few discs in trees, water or who the hell knows elsewhere. I'm happy that I can make a quick pit stop here at this Dick's to get some good quality discs for the upcoming fall season. I was looking for a neoprene body-bar for my mom's home gym thing she has going on in her spare bedroom. Turns out Dick's doesn't carry them in-store, or online for that matter. But an awesome employee didn't hesitate to search the website for me, and chat with me while he did so. I wasn't upset that we couldn't find one, and that I left the store empty handed, because of the awesome staff at this store. They all seem to take a sense of pride in their jobs, which can be very much a challenge when working in retail.

    Dick's Sporting Good stores  refused to honor a posted price tag.
    Sara N.

    So we go to Dick's off Heritage Trace to get a $150 baseball glove. The 3rd this year. While waiting to get our glove steamed, we find a football in a basket full of balls marked $9.99. About 15 different kinds of balls in the basket. Once at the register, they questioned the price so I directed them to the marked basket. I pointed out the price tag. And the manager was full of excuses blaming kids running the store for putting all those higher priced balls in the mark down basket. I asked him to be reasonable, that there were numerous balls in that same basket. He starts to become rude, so I said ok, and I go to take a picture of the price and the basket of balls, he gets angry and starts to tell me I cannot take a picture of him. Well, of course I can (one has no expectation of privacy in a public place). I didn't, but I could have, he just didnt like that I was taking pictures of the sign and basket. Bottom line is, they have made thousands of $'s from us over the years. They could have kept loyal customers by being reasonable but he took the low road was rude. Don't buy squat from this store. Go to Hibbits, Academy or Amazon for crying out loud. At least you get your equipment for the price it is clearly marked.

    This guy shouldn't be in customer service and definitely not in management @dickssportinggoods. His tone is demeaning and rude!

    See all

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 10
    Thanks 0
    Love this 8
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim M.
    0
    10
    0

    1 year ago

    Not my cup of tea. Seems pricey and no firearms or supplies. Has a variety of goods but I was just looking didn't see great bargains

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rebecca W.
    42
    184
    25

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy J.
    35
    31
    19

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Great service everyone was super friendly and funny! The helped us find everything we needed! Highly recommend

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sara N.
    141
    48
    6

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alan K.
    8
    216
    379

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C B.
    0
    2
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chris G.
    259
    177
    128

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Rachael S.
    211
    24
    24

    8 years ago

    Great customer service they really went above and beyond to help me and my daughter out with her soccer cleats and I'm very grateful

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    This store is extremely messy, shelves and displays are constantly disheveled. I feel that this is due to a lack of proper management.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rob D.
    2
    60
    47

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - DICK'S Sporting Goods

    Review Highlights - DICK'S Sporting Goods

    They have so many different types of shoes, helmets, baseball bats, basketballs, clothing, swim trunks, golf clubs, and SO much more.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Sports Wear 646 times last month within 15 miles of this business.

    Verify this business

    REI

    REI

    4.0(61 reviews)
    10.5 mi
    $$

    This is my go-to REI and I often find myself here on accident with no intentional shopping list!…read more This type of experience has occasionally led to me buying the best gifts due to the ever-present associates that are always waiting (and asking) to help! The staff are outdoor-experienced and knowledgeable and friendly, but if you like shopping without being bothered, you may want to get creative or hide when you see them, because they truly are trying to help! (Yes, the membership is worth it...) The value is great and sales are typically pretty good (in-store and online), but what's really great is the dividend members get at the end of every year (like cash back on purchases), PLUS the really lenient return policy, they know you have to try some of this before you know it's a good item for you - gotta love the co-op! Note: they recently when bagless, apparently except for the holiday season as I saw they had paper bags for those gift-purchasers this weekend. So, in a non-holiday season, if you plan on grabbing a haul (like I do, apparently), you'll want to bring your own bag(s) or plan to take a few trips to the car! (They will hunt down a bag for you if you need it, or they'll help you to your car!)

    Quick review to call out great customer service and an easy returns process! This is not my local…read moreREI, but I stopped in for a post-Christmas return when a gift didn't fit quite right. We were able to hop in line at the cashier, and make our return in less than 5 minutes. This might not seem like a big deal, but this simple transaction during the holiday hustle and bustle is worth shouting out. We had a paper gift receipt for our return, but you can also use a barcode in the REI app if you're a member of the Co-Op for returns. P.S. If you're not a member of the REI Co-Op, it's well worth it to sign up. It's a one-time $30 fee, and the benefits are great, even if you only shop here once or twice a year. (Free standard shipping forever? That alone is worth $30).

    Photos
    REI
    REI - So many beanie options!

    So many beanie options!

    REI

    See all

    DICK'S Sporting Goods - sportswear - Updated May 2026

    Loading...
    Loading...
    Loading...