They do great work, very knowledgeable on watches. I was so happy they were able to fix my eco…read moreCitizen watch.

Brought in a few watches to get polished and add new batteries to my quartz models. They did an…read moreamazing job polishing out some stubborn scratches on my Tudor black bay, Ulysse Nardin and were able to change the dial on my Maurice LaCroix. Excellent work, fast turnaround and great pricing.

I took in an old key wind lever set railroad watch that hadn't run in years . He opened it up and…read moresaid the main spring was broken. He gave me a price and I left it. When I went to pick it up he said there were no parts available and didn't charge for the evaluation.

Professional service and reasonable pricing. The atmosphere is charming and the gentleman who works…read morehere is very considerate.

I saw an exclusive Seiko watch that I absolutely fell in love with online. No other stores had this…read morewatch in the area, except CH Premier. How lucky of me! I called the next morning and Ida assisted me in confirming that it was available and there was only 1. She helped hold it for me for a few hours until I was available to come. My first time there, and oh my gosh this jewelry store was massive! They had all kinds of brands. I met up with Ida and she was so professional and sweet and helped me get this beautiful watch. The whole process was so smooth. I will def be coming back here to get more watches! I highly recommend this place.

I had a great experience at CH Premier Jewelers at Valley Fair. I came in looking for five watches…read moreas New Year gifts for my family, and Afsheen made the whole process smooth and genuinely enjoyable. She really took the time to understand what I was looking for and helped me pick watches that were all different, yet clearly part of the same family, and nicely aligned on price. That's harder than it sounds, and she nailed it. I went with Longines automatics, which was perfect--I love mechanical watches, and it was honestly a joy teaching my family how to wind and use them. Big bonus points for the details: Afsheen also helped with the packaging and even tied ribbons around each watch box, which made the gifts feel extra special without me having to ask. Overall, super helpful service, no pressure, and a really pleasant buying experience. If you're shopping for watches--especially gifts--this is a great place to go, and ask for Afsheen.

Amazing boutique with an incredibly professional and welcoming staff. I'm a South Bay local and…read moreonly recently started visiting this Rolex boutique at Valley Fair after purchasing my first Rolex Datejust in Maui as a honeymoon piece. That first Rolex made me truly appreciate the craftsmanship, beauty, and confidence that comes with wearing one, so I decided to start building a relationship with this boutique. From my very first visit, Jose was warm, professional, and genuinely welcoming. Even though I hadn't purchased anything from this location yet, he made me feel like a valued customer. I shared that I was interested in eventually adding a Submariner and a few GMTs to my collection. Over the following months, I stopped by whenever my wife and I were at the mall. During those visits, I got to know Everette, Yvette, Hayden, Jakob, and several others. Every single team member was equally kind, informative, patient, and professional. I never once felt judged or pressured. They always took the time to let me try on pieces, educate me about Rolex, and reassure me that patience is part of the journey. Today, I visited again and was greeted by Roksana. She checked on the watches I was waiting for and asked whether we were celebrating anything special. I mentioned that my wife and I were commemorating a work milestone, and she said, "Let me go check in the back." My heart immediately skipped a beat. A few minutes later, she returned with a Rolex Submariner Date. My wife and I were beyond excited and purchased it on the spot. Thank you again, Roksana! This was honestly one of the best luxury retail experiences I've ever had. I really appreciate that this boutique focuses solely on Rolex, so there's never pressure to purchase other brands or unwanted pieces just to build a relationship. Just as importantly, every member of the staff is genuinely kind and welcoming, and that made every visit enjoyable regardless of whether I was buying anything. I was fully prepared to wait over a year for a Submariner, so receiving one sooner was amazing -- but the exceptional customer experience along the way was just as meaningful. Huge thanks again to J. Licht & Sons. Highly recommend visiting this boutique! PS, can't forget about Stanley and all our 49er chats!

Amazing! What went well? Everything. I only buy from J Licht…read morehere in the Bay Area. Amazing team in SJ, got my sub & OP here, yes they actually sell watches but it takes ughhh time. However I was told I'll get another dream watch very soon according to Yvette :D They'll will spoil you with treats and drinks, my suggestion to you guys is visit the store on weekdays and try to work with the same SA.

Shoutout to Quynh for being amazing! I came in on a Saturday with a misaligned earring lock and she…read morefixed it right then and there as a courtesy. She's super professional and made the whole process so easy. If you're stopping by, definitely ask for her!

Came in on a Saturday. Nhu y helped us choose some pieces for my friends baby. We ended up buying…read moretwo pendants and a gold chain. Customer service was so good. Would come back again. Also got the jewelry I was wearing cleaned.

Jason is the best! He fixed a small clock for me within minutes. Price was very reasonable,…read moreespecially considering the quick repair time. Shop hours are limited, so be sure and call first.

great neighborhood small business with reasonable prices and great service. went there to size a…read morecouple of watches and he did them while i waited.

I dropped off several pieces of jewelry to be repaired over 3 months ago and have dropped by…read moreseveral times but store is closed. I call daily but the business phone just continues to ring. Now it sounds like the number may be disconnected.

He has had medical issues. He's in the store periodically. There is a sign posted on the door. To…read moreclaim items leave your name, phone#, tag #, and description of your item and someone will contact you

I've been going here for at least a decade now. Pop in once in a blue moon to get my watches links…read moreremoved or battery change. And each encounter is always the same, quick and efficient. The owner doesn't speak much, but his expertise speaks volumes. I recently came in about two weeks ago to get the links removed from my ine-expensive Casio watch removed and I think the whole experience took less than 30 seconds. I literally walked in as he came back from break, said a sentence or two, took measurements of my small wrist and removed the links in front of me, free of charge. I'm happy this is in my hometown and sits on a plaza next to other retail businesses. Easy to find and hard to forget that this is the only reliable watch repair I could find in town.

Brought in an inherited Citizen watch. Dead battery and was too big for my wrist…read more The shop is literally just a counter, a workstation behind it and that's it. Handed it over, he inspected it immediately and got straight to work. Didn't ask any questions. Didn't make small talk. Just fixed it all under 10 minutes. Then he told me the price was $15. Didn't even quote upfront, just said it after, but that was an amazing price. Simple job, but he does good work.

I needed my new watch resized and they got this task completed in under 10 minutes. At first it was…read moretoo tight and they were able to remove one more link for a perfect fit. The service was fast and inexpensive. I will use them again in the future.

I have been going to this jeweler for about 25 years even though he's 400 miles away from me…read more That's the only person I trust to do repairs on my wife's diamond and if I need stuff shipped to me, he always is right on the button with weight and what he promised.

I had a custom made ring made utilizing many of my old diamonds. David was so easy to work with,…read moreknew exactly what was needed to achieve the desired results. Spent the extra time to review the plans with me to ensure that I got exactly what was asked for. The ring turned out absolutely gorgeous! I have received so many complements on this beautiful piece of jewelry. I was so glad that after looking at so many jewelry stores, reading reviews and hearing what others recommended, that I choose to go with "Master Fix Jewelry". I would highly recommend this company for all services they offer. They are fabulous individuals to deal with that offers quality workmanship!

A Reminder to all…read more Never do business with this company! I still have my damaged ring, finally found a new sapphire to replace and had to get another jeweler to fix it. DO NOT GO TO MASTER FRAUD JEWELER!!!