Honest, trustworthy, knowledgeable, and reasonable. Have gone to him many times. I've gone other…read moreplaces in the Boise area who said my pieces could not be repaired and sent me away. Timekeeper said a battery will fix this. Wow. I'm Happy!

This was a really cool place. The watch specialist was very nice and very knowledgeable. I had to…read moreget a battery replaced and the back fixed. He did it in less than a minutes. Price was also very reasonable. Highly recommend.

Excellent customer service. The owner Bill went above and beyond to fix a watch after it was…read moredamaged elsewhere. He even helped get us a refund from the previous company. Really grateful and highly recommend.

I took my old classic pulsar watch from the 1980's in and he found that the previous battery had…read moreleaked a little, so he cleaned up the contacts before installing the new battery and all is well that ends well!! I am now taking a classic women's citizen watch in today for service.

I met the woman of my dreams and it was time to do what I have been dreaming about my entire life…read more It was time to propose. I was so nervous and helpless until I stepped foot into Prestige Diamonds and Jewelry. They were so amazing. Sergey and Natalia were beyond helpful. They worked with me, they did not try to oversell me. they made me feel comfortable. I would 110% recommend anyone to them who needs help finding the one magical ring for that magical person. I can not say it enough... what an amazing experience and she said "YES!" Thank you so much you two!!

Prestige Diamonds and Jewelry is awesome! Kaylah was amazing to work with! Sergey is a true master…read morejeweler and I couldn't be happier that we chose to stay local to shop for our wedding/engagement rings. Trust me if you are feeling overwhelmed on where to go, give prestige a chance and they won't let you down.

Thank you Jay for everything! It was such a pleasure meeting you. I love my new Breitling!…read more We stopped in only to get my husband's Breitling band adjusted but walked out with my new beautiful Chronomat timepiece! Thanks to Jay and his patience in showing us some great items and taking care of us. The jewelry is nicely showcased and overall, it's just an upscale and gorgeous store! Friendly staff - so many people came by asking if we had been helped when we were waiting. I highly recommend that you stop in for all your fine jewelry needs.

Greetings Jay, I…read morewould like to let you know that after a short consideration, we decided to keep my wedding ring instead of pursuing a new ring as you offered yesterday to replace or mitigate the fact that my original ring was reshaped by over sanding, over polishing and removing the middle/center gold texture. The ring that I received is lighter, meaning material, gold, was removed in excess from all angles. This is my wedding ring, which I am being wearing for 30 years now, and it breaks my heart, because in a way the sense I had wearing my dear wedding ring is gone. Your smith guy is really quick at sanding and poshing heavily and that of course produce workbench earnings. Because I do not think you dispose such valuables in other way. I am sure you do not want to replace it with a new ring, losing $3000 as you stated. Probably the ring will be disappointing for me and with less quality than the one I bought 30 years ago. I am not asking for any refunds at all. I think I made a mistake trusting you with such important and intimated pieces of my wedding memories. I noticed today that even the ring is out of the rounded shape. Overall, either neglecting or unprofessional way to handle my ring. I will weight, measure any gold made pieces before scheduling any work to avoid such mishaps. I will take good pictures and document clearly what I am requesting from a Jeweler maker next time. At the end of this business transaction the one taking a loss was me, because my ring is not the same and I did not received in return the work that I asked from your company. Does polishing gold remove gold? AI Overview Yes, polishing gold does remove a microscopic layer of metal to smooth out scratches and restore shine, which means it technically reduces the total amount of gold. While the amount removed during a single, professional polish is negligent--often mere microns--frequent or aggressive polishing over many years can wear down jewelry and reduce its weight. Carlos -

I've been here twice for cleanings and repair for either my wedding ring or anniversary ring, and…read moreI'm very impressed by the staff and their work. My wedding ring, which was a custom ring, lost one of the diamonds (fortunately I found it), and it turned out the tips needed to be repaired. I assume that's why it didn't hold that diamond in place. Not only did they do a fantastic job on the repair, but cleaned it until it shined like it did decades ago! At the time, they told me that my other ring would eventually need the tips done, too, as they wear over time. I put it off over a year, but last year, decided to get it done, and I'm glad I did. Now, my rings are both in good shape, and I don't have to worry about losing a diamond again! The staff was very friendly, and answered all of my questions. They will definitely be my jeweler of choice in the future. I highly recommend them.

Complete cooperation and review of more selections. Also let me return to purchase a more valuable…read morepiece.

I would not take my clock here. I had a grandfather clock that needed repaired. You can't leave a…read moremessage, you have to text him. I got one response 4 days later. He asked a question and never heard back from. Sent another text 4 days ago and no response. Must be nice to have much business you don't have to worry about new customers. Called another clock company this morning and someone answered. She answered all of my questions and even tried to find repair shop in Montana. No luck, set up in house repair visit for next week. Expert Clock repair understands customer service.

Over the last few years, I have had QT service many watches and my grandfather clock. Six monthes…read moreago Ray replaced the works in my grandfather clock. Three weeks later, he had to come back as the middle weight was not dropping right. He came out and fixed (?) it. In February I was moving the clock and the middle weight came loose. The clock repair was supposedly still under warranty. I called and emailed numerous times and have never received a response. Finally out of frustration, I called a competitior aand got it fixed! Not good customer service. It seems to have shifted with Jamie becoming more primary.

These ladies are absolutely amazing , and they may all dreams come true with the custom made ring…read more I will never go anywhere else. I highly highly recommend them

Anita is amazing and always listens to what you want:) sweetest person ever!! Beautiful items!…read moreHighly recommend

I loved the service that I got here. Ana was really great, her customer service was the best. I…read morewalked in and she smiled at me right away and even though at the time I was not able to get anything she walked me through the process. She took time to show me jewelry that I wanted and within my budget. I will def be going back. Recommend 100 %.

The place is decently clean, but I only have one one cashier was very slow very long line the…read morecashier never looked up, naughty one one time to see the line

I looked four different jewelry stores in the mall for an engagement ring. Their displays were…read moreokay but nothing spectacular as far selection to look at. My last stop was Morgan Jewelers. What a fantastic display case and selection of rings in them. The staff and manager are the best! The know their diamond rings and how to work with a customer to find what they like at a reasonable price. They are willing to work with you to find the right ring. I am pretty sure that my girl will love their engagement rings. I picked out one that I believe she will love.

As time goes on, more and more stores lack The customer service experience. Not true with Morgan…read moreJewelers. I have passed this store so many times without bothering to go in. This particular day I was looking to have my diamond ring cleaned. Embarrassingly, it's been many years since I've got it cleaned. My hubby and I went in and asked them if they did that type of service and how much would it cost. A very nice man named Josh took my ring and really checked it out under a monocular. He said that he could clean it right there in the store and that there would be absolutely no charge. Whoa? Really? Free? We of course jumped on that and loved the results. My diamond shines ever so brightly and I am a happy customer. I then decided to shop their jewelry case. I was surprised that their jewelry is just stunning. They do run sales from time to time. The sales girl Jessica was patient, knowledgeable and kind. I did not end up buying jewelry today, but I certainly will be back. Thanks Morgan Jewelers for bringing customer service back.

Incredibly highly knowledge staff a dream to work with I love this place wish I could stay here all…read morethe time.

Everything these folks do costs you money. I have never paid by the pound for any club field trip…read morewhere I am a member. When I paid to have them cut my rocks, the work was marginal, at best. On field trips they do their own digging & do little to assist or guide their 'members' on-site. Save your money and locate your local, supportive Federation Club at www.amfed.com.