This place has great prices good location but is really bad at customer responsiveness. Still have…read moreyet to reach a human to a simple question about my storage unit. They only review customer service emails M-F during office hours. I have sent several over the weekend and today Monday I've followed all their customer service directions to use he contact page on their website to inquire. I've also used the email address provided in their outgoing message in their VM system which does not allow the customer the option to leave a VM. I've also used the email address I receive my monthly statement. I have been to the office which is locked and shuttered with only a Kiosk that claims it can connect a customer to a live agent. Fails everytime when selecting that option. Their system is great at collecting money or renting a new unit and collecting immediate payment. But it cannot connect you to a real person as is advertised on the kiosk. All I want to do is ask a question about my unit's lock. They replaced all the storage unit doors in their facility but placed the wrong lock back on my unit. My question is simple - do they have a key or do we need a locksmith. At the same time why should I pay for a locksmith if they replaced my lock during their remodel process. Yes, it has been several years since I've been in the unit and now I want in to inventory.

Nothing but positive things to say about Kangaroo Storage! Been with them just under 2 years…read more Always helpful with customer service and quick to respond to any questions I ever had. Great rates and clean storage units! Would recommend them to anyone that needs storage space in Cheyenne!

Unfortunately U-Haul has a different way of doing things when it comes to reserving trailers. They…read morehave the one way and return ones but luckily this one had one I could rent. I have to say they were probably the best one I've rented from. You can use the App to reserve what's needed at a great price. The best things was their guy came out and helped install and inspect the trailer before you took off. Usually they would give you a key and send you away...lol

DO NOT GO TO THIS U-HAUL. First, the lady on the phone told us it would only take 1 hour for a…read morehitch installation. However, it took 5 hours. Then, when they were finally done we went to look at the installation and the mechanic scratched our cars bumper. (We took pictures of the bumper early that morning and it had no scratches) FINALLY, we get on the road and realize that they did not wire it correctly.. Leaving us with no running lights! THIS UHAUL LOCATION IS AWFUL!!!

I've had a storage unit here for a couple years now and I couldn't be more satisfied. The owner of…read morethe units is always willing to help you out if you have questions or if issues come up. I had a large storage unit to start with and no longer needed that much space so the same day he got me transferred to a smaller one. It was a painless, simple process. Couldn't be happier with this place.

Awesome customer service. I called up for a last minute…read moretailoring and they took care of it that day. Definitely recommend if you're needing something done quick.

Terrible customer service..... went thru drive thru Lady Rolled her eyes when I didn't know my…read moreaddress because I was staying at a hotel. Took my clothes and left.

GREAT Friendly customer service always. Always a good fare price. And the wait time well there…read morereally isn't one. Great company to do business with. Thanks to you and your crew.

Wish we had stored our Jeep with our RV... RV safe under roof during hail storm, Jeep suffered 18k…read moredamages.

This storage facility has everything you need and more. It is clean, has great amenities, and is…read moreeasy to access. Highly recommend!

These guys are the best, truly- they will work their butts off to get things printed on time, even…read moreif it's a ridiculous time when your printing needs are due. They are professional, friendly, and completely badass. I won't go anywhere else now.

The whole laundromat is clean and spacious, with a good variety of washer and dryer sizes to fit…read moredifferent needs. There is plenty of seating available to sit down and relax while you wait, making the experience much more comfortable. The wooden accent tables give the space a nice touch and bring a clean, modern, and welcoming style to the laundromat. Overall, it feels well maintained, comfortable, and thoughtfully designed.

The owner was rude and knew that her friend stole my daughter and grandkids clothes. Nothing…read morebecame of it because of her carelessness.