1. Deluxe Cleaners & Tailors

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Cheyenne, WY

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Deluxe Cleaners & Tailors

3.2 (5 reviews)
Closed • 8:00 am - 5:30 pm

Services - Deluxe Cleaners & Tailors

Clothing alterations

Clothing mending and repair

Deluxe Cleaners & Tailors Photos

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Elite Cleaners & Tailors

Elite Cleaners & Tailors

(13 reviews)

$

Cordial, professional, down right friendly folks. I was saddened to see that the "poor performance"…read morereviews on this site since they date back to the previous years 2015, 2016, 2019 etc and not current 2020/2021 folks! I tried other places in Cheyenne as my hubby is a short and tie guy for work. Everything I have dropped off is done and ready as promised. I had one shirt with a stain and they put a little note on it that it was the best they could do and you could - barely see the stain!! I do believe the pricing is fair and also believe you get what you pay for. Tried a few lower-cost places and got a lower-cost job so I choose to be a regular at Elite Cleaners. Always met with a smile and leave with a job well done. If you want good customer service I strongly recommend the Elite Team lol, who are really down-to-earth folks. Eileen - Cheyenne, WY

DO NOT go to Elite Cleaners on Pershing! I took my daughter's dress there to get it ironed and…read moresteamed to get the wrinkles out on 7/29. The lady told me it should be ready by Wednesday or Thursday. Called both days and it wasn't ready. Was ready on Friday. Went to pick it up. It was half way in the bag and half way out so I couldn't inspect it fully there. Paid almost $80 for the service as it is a big puffy dress. The dress is brand new. We took it out to car and noticed it was ripped on the tulle. I became upset and I immediately took a photo of it and went back in to tell them. The only lady that I have spoken to the whole time and seems to be the only one there is named Kathy. She asked me what I meant when I said it is ripped. I told her about the gash in the tulle and asked if she could come out and look at it. She asked me if it wasn't already ripped. I said, "no, it's brand new!" She said she was the only one there and that wouldn't be her. She didn't seem to care. I showed her the picture I took of the rip. I said well I need it fixed. She said she could take my infomation down. I asked if a manager could call me and she said, "you want my manager to call you?" At this point I am beyond annoyed. Because she could care less. I brought the dress home to inspect it fully and the entire back is still wrinkled completely. I tried looking them up on FB and found an e-mail. I sent them an e-mail with the photos and explantion of what happend. I asked for a refund. I waited all weekend and no call. Called this morning at 8:34 am and was told the manager would be in at 11am. Did not recieve a call. I called today again at 3:37 pm and Kathy answered. I asked for the manager again and they said they are not in. I asked if she gave my message to their manager and she only said she put it on the wall. She also lied saying that the manager called me. Which she did not because I have to record of it. They do not care at all about the customer and making things right! I will be disputing the charge with my bank as they did not provide the service that I paid for and also ripped the dress.

Deluxe Cleaners & Tailors - sewingalterations - Updated October 2026

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