We booked a long-awaited, COVID-delayed vacation with my family of five (5) to celebrate my twins…read moregraduating from college. We arranged to spend a couple of nights in Galway, a few nights in Dublin and then fly to Edinburgh, Scotland for the remainder of the trip. We didn't rent a car and decided to travel between Galway and Dublin via Irish Rail. We asked P&H to book train tix for 5 adults and were quoted approximately $400. Thinking this was pricey, we booked tix with Irish Rail for less than $90 for 5 adults. Additionally, we received no advance warning that Ireland doesn't have Uber - very necessary without a car. We learned from our car service driver to download an app that books taxis for all of Ireland. This would have been helpful information to know in advance. We also asked P&H to pre-pay for breakfast for each day of our trip. In reviewing the travel dox, we noticed our stay in Dublin didn't include breakfast. We needed to ask, again to book breakfast. When we checked into the hotel in Edinburgh we learned our reservation didn't include breakfast. Really? We asked it be booked for our stay; not part of it. We also asked specifically that our tour to Loch Ness include the boat tour. While on our way to Loch Ness I emailed asking whether we had boat tour tix. Even allowing for the 5 hours time difference, we didn't hear back from P&H until after our tour was finished (I confirmed with the Loch Ness booking office that our tour didn't include the boat tour. I needed to pay 80 pound out-of-pocket to arrange for the tour). I emailed P&H and included the email specifically asking the Loch Ness boat tour be included. The responses I received were evasive and unclear. Additionally, I asked for an itemized bill and never received one. Additionally, the hotel in Edinburgh was under construction both inside and out. Also, our flight from Dublin to Edinburgh was delayed and we missed out 190 pound Edinburgh Castle tour. I tried reasoning with the tour operator, Viator and got nothing but aggravation. I felt that P&H was disinterested in helping us and my calls and emails were an annoyance. Thinking over the experience, I would not book through P&H again. I recommend you don't either.

I have booked two vacations with P&H Travel- one Spring Break trip to Jamaica with about 15 people,…read moreand my upcoming Honeymoon. Some people may think booking through a Travel Agent is so out-of-date- but it really takes the stress out of planning/searching- AND you don't pay an extra fee to book through them, instead you just get awesome rates and expertise. Both times I have worked with Ellen. She is fantastic- she has great taste, she's honest about different resorts and vacation spots, and she's super easy to communicate with. Most of the time we went back and forth via e-mail, and then we would talk on the phone when we got closer to confirming the trip! She came recommended from a friend who also booked a Spring Break trip- so not only did I have a great experience, my friend did as well. I highly recommend giving P&H a call if you are planning an international vacation- especially if you have a large group and want to make sure everyone books the same dates/location. You've got nothing to lose by calling- oh, except for the stress of researching, planning, and booking.

We recently travelled to the Dominican Republic with Atlantic. The whole experience was fantastic,…read morefrom communication about trip planning, airport transfer, accommodations and activities. I felt like we really got to know the place in an authentic, informative and fun way, but alway safe. We can't wait to travel with Atlantic again! Next time Israel!

On my first visit I inquired about a trip to Italy. First of all, when I walked in I was not…read moregreeted. I had to ask for assistance. After asking for informrmatioion and someone to speak with about planning my trip, there was a lengthy conversation in Spanish between employees. When I asked what the problem was I was told there was no problem that they we "trying" to figure how to best help me. After talking with Anya, she said she would contact some tours put together some packages and get back to me in a week. Anya never asked my name or for any contact information, I volunteered my name and said I would check Barack in a week. A week later, there I was and she had no idea who I was. After refreshing her memory, she said her contact had not gotten back to her. Anya would reach out to here again and get back to me (all while taking lengthy phone calls as I sat in front of her and waited). Again, she never asked for any contact information, I offered my email which she took. Week 3 and final week. I call. Hey Anya, any information on my Italy trip? Again, I had to explain previous conversations and her promise to work. Again, I was told about the contact who has yet to respond. But Anya again promise to reach out to this contact and get back to me. HOW! You still have not asked for my name or contact information. This time offer my phone number and again my name. That was a week ago. And NO I still have not heard from ANYA. I have moved on to a real travel agency. I thought the purpose of being in business was to make money. Someone tell Anya that.( i'm sure I spelled her name wrong but, she know who she is). Maybe, just maybe my money isn't green like everyone else.

Really pleased with our recent experience at Wayland Travel. Tremendously friendly staff,…read moreknowledgable agents and a desire to get you where you want to go on the budget that works for you. We had great help with Debie who found us a great trip to Mexico with a great price. Can't say enough good about this! We will certainly be back again for our next vacation!

Pretty sad that you guys came highly recommend. I walked in, asked about a trip, was asked to leave…read moremy information, was given a business card I emailed the women I was working with, and never heard anything back. I run a business to and can understand when things get busy and crazy, but I always keep in touch with my customers! Really sad that I couldn't get any information on an upcoming trip.

Nice and a fun way to get to Boston Logan International Airport. Ticket counter staff are very…read morefriendly and the process is smooth. Always on time. It takes less than 30 minutes to the airport stop, then you can take Route 66 shuttle to your terminals, about 10-15 minutes. Highly recommended.

It was a warm day so we did not have to wait outside or on the dock. In the colder times - and they…read morehave lots of colder times here - it would be better to wait inside. Here in Hingham, that "inside" is the Hingham Ferry Terminal. A large block building that is mostly offices but actually has a waiting area, clean restrooms and a counter where you can purchase tickets for the ferry. The building is handicapped accessible and the way from here down to the ship is not perfectly handicapped accessible (it is a floating dock) but it can be navigated by wheelchair. There are also handrails for most of the journey. There is a large parking lot available.

A cruise terminal under construction but everything moved smoothly. Staff were helpful and signage…read morewas clear. I wished some of the areas were a little more covered in case of rain. For people who are visiting Boston on a cruise ship, this port is a working port and would be a 30min walk to get to downtown Boston.

Plenty of staff directing people where to go; well organized and kept people moving…read more Was on board the cruise ship within 30 minutes of arriving to the port!

Need a vacation? Call Val and get just what you want with no hassle. She plans every part of your…read moretrip and it ALWAYS is perfect. Thanks for all your help,Val.

It is my pleasure to write this recommendation for Valerie Schensnol, travel consultant, at King…read morePhilip Travel in Wrentham, Massachusetts. She is the unique combination of being professional, caring and intuitive at her job. She is diligent at her work and so it's easy to describe her as an outstanding travel agent. It was reassuring for me to know I could count on her while traviling abroad. You're in good hands with Valerie Schensnol.

I have been working with Kim at Cohasset Travel since 2003 when I was referred by a co-worker at…read moreBerklee College of Music. What started as only business travel has turned into all our personal travel, especially international, using Kim's services. When I broke my ankle and had to have emergency surgery in Mexico, Kim was the first person we called and she got the ball rolling, contacted our travel insurance, and made sure we were well taken care of. Although I have never actually met Kim in person, we will continue using the services of Cohasset Travel and are always well taken care of whether it's train connections in Italy, airport pick-up, advance passes, amazing hotels within our budget, or rescheduling due to Covid-19. Cannot say enough good things about Kim Keller at Cohasset Travel #customer for life.

My family has been working with Kim at Cohasset travel for over 10 years and we have had nothing…read morebut outstanding service. She anticipates our needs and finds less expensive alternatives when appropriate. We have sent our friends to Kim and they all have rave reviews. I don't understand why she does not get 5 stars from everyone!

Went to tuna fish, stayed for the Stripers. Legitimately the best fishing i have experienced. 30+…read morestriper in 3.5 hours. I was completely exhausted. Will and Alex were great, and seemed as excited as I was. Worth every penny and then some!