I am part of the 2nd generation of avid fans who would not consider making any plans without the…read morealways "Spot-On' advice of Freda, Kathy & Bob. My parents connected me with Freda about 20 years ago and I certainly expect my children will use Puritan as well! Thanks for all you do!

I have used Puritan Travel for a few years now. This is by far, hands down , the best travel…read moreagency in the Boston area, or anywhere, for that matter! This company really knows how to arrange a fabulous trip for you and your family. The deals they have gotten me are unheard of. Freda Foley is so kind and a true professional. I don't go anywhere without them. They are #1

The cruise we booked with Four Winds was a complete success!…read more From planning to execution, we could not be happier with the help we received from Four Winds. I would recommend anyone considering a cruise to give them a call!

Tom was so helpful in our booking for our honeymoon. I highly recommend using this travel agency; I…read moreknow I will be in the future. He gave us the inside secrets to the resort & we truly had a blast!

Janice Ackerman put together the trip of a lifetime to Italy for us. It was absolutely perfect and…read morethere is no way we could have planned a trip like this ourselves. We will definitely be using her moving forward for all of our trips.

Betsy Bouche at Vista Travel is FANTASTIC! I have used her for several years to plan complex…read moreinternational trips-- and she has always been a wealth of information! She provides amazing service-- whether it's scoring a great deal at a luxury hotel in Paris or finding the best value for your budget in Reykjavik. Betsy is thorough and obsessive about helping you find exactly what you want. If you're planning business or leisure travel, I can't recommend her highly enough!

We have used Dasa at Village Travel for several years. Usually she just books us flights and gives…read moreus options. But recently we had a scheduled flight that was cancelled because of a blizzard. There was no way I could arrange a new flight because the airline "disappeared" all of the flight information. It was a weekend and we were stuck. I reached out to Dasa on a Sunday morning in desperation, not really expecting her to be checking work email on a Sunday morning. But she responded within minutes! She got us booked on another flight at no cost and did it all on a Sunday morning. We would have had a nightmare on our hands if not for Dasa. She has also arranged at 16 day trip for us in May; she arranged plane fare, all hotels, and rail passes... always providing choices and waiting for our decisions. Dasa and Village Travel are top notch!

Do not contact this agency. Dasa. I wrote an email, a follow-up email and left a phone message…read more Yes, I am looking for a travel agency. How this agency is rated good is beyond me. They suck. They didn't have the courtesy to even reply to my emails or phone call. They are rude, typical of Bostonians. Cold, cold, cold. Do not do business with these people. They are fake, bs artists.

We used Liberty Coach for my friend's bachelor party, and had a very negative experience. We…read morereserved a limo for 6 hours to take us bar-hopping. First, the limo was half an hour late. Our dinner reservations were over, and the groom had to wait in the street. I had to call the answering service to find out where or driver was, even though they had my cell phone number. Granted, there was traffic, but this should be something that check before heading out for the night. Second, we had to call 20 minutes in advance of wanting to switch bars. Third, the driver was extremely rude. Normally drivers are friendly and will suggest bars, etc. This guy was gruff, especially on the phone when I had to call him for pick ups etc. I wasn't drunk and I know I wasn't being rude. At the end of the night we all ended up sitting on the ground in front of a pizza place for a substantial amount of time waiting for the driver to show up. Finally, the main officer customer service was equally as rude. When I called to complain about our experience the guy on the phone basically told me why I was wrong on every point. They said they would get back to me after they "investigated" my allegations. No surprise, I haven't heard a word. I have been on a number of "nights on the town" with other limo services, and the experiences were far more positive. The limo side of the night was so bad that is has been a joke ever since. This is my first post, but I felt burned enough by this experience to sign on and speak up. I would not recommend this service to anyone. We definitely didn't get what we paid for.

Highly recommended - I have been buying gift certificates for airport travel and couldn't be…read morehappier with all aspects of the service. Theresa and Bob are so nice and helpful and accommodating, and the drivers have all been terrific. Really wonderful customer service. Someone gave me a gift certificate a few years ago and my trip to and from the airport was so stress free and relaxing that I decided to give gift certificates too. Theresa, Christmas is coming and I will be calling :-)

I contacted South Shore the day before I needed the ride and it was easy to arrange. I received a…read moretext about 30 minutes before pick up with an ETA and then another text when the driver arrived. Everything went smoothly. I recommend.

They never returned my call I was calling to book a cruise and I left a message stating that!read more

We had great service from Elaine pre-COVID when we booked our first luxury cruise on Crystal…read moreCruises for our family of four. I had previously cruised twice after booking on my own via the cruise line website (Carnival) or Costco's travel agency website (Holland America Line.) Using a travel agent got us a fair price (possibly not the cheapest, but that wasn't my goal) ALONG WITH added perks and access to "full service" from my agent if/when I had questions. We had an "added value" gift from our TA on board that Crystal cruise, too. Now, in 2022 (hoping it is post-COVID, but maybe mid-COVID is more accurate...) we were grateful to book an upcoming cruise (HAL) with Admiral Pat again. We had a HAL cruise canceled in 2020, and the online travel agency we'd booked with in 2019 was impossible to reach. We felt lucky to get a fair result after months of frustration, had future cruise credit to use up, and decided that returning to booking with full service TA would add to our comfort with booking a cruise at this time. Admiral Pat answers questions quickly, handles transactions efficiently, and seems to care that we get a vacation we will enjoy. It crossed my mind to look and see if they have a website today, and the Yelp reviews popped up. Since none are recent, I wanted to give my personal evaluation of this agency. We live in the Boston area, but have never met our TA in person. I believe I initially found Admiral Pat's by looking up travel agencies in our state on a TA locator on the Crystal Cruises website, but that was years ago now.

Tina was so helpful in my recent Amtrak Vacation trip. From the original booking all the way…read morethrough travel home, she was available to help. We had a several delays on the Amtrak train from Montana back to Chicago where we missed our connection. Tina was able to help us get a refund for the unused part of our train ticket which helped cover the last-minute flights. We appreciated her responsiveness and look forward to booking our next trip with her.

Tina Allen is the VERY BEST Travel Agent we have ever consulted. She has saved us thousands of…read moredollars in cruise fares and discovered many hidden bonus onboard credits. She is tenacious & always available.