I cannot bring myself to giving them even 1 star if i had a choice…read more They have recently changed their structure...wow! This service is so bad. Their customer response is not existent. Their monopoly allows them to screw their customers over as there are no other options. They don't care about their customers and don't even respond to any requests. I have water jugs in my driveway for a month straight as they keep rescheduling the day of with no notice. i had to take my empty's and fill them at kiosks at grocery store!! I am talking 8-10 reschedule dates in a month!! Save your self the headache by it elsewhere!! they clearly

Primo moved my delivery five times without notice, failed to deliver despite sending a same-day "We…read morewill be arriving today" message, and then removed a previously issued $30 credit after silently rescheduling again. This is not a delay--it's a pattern of operational failure and misrepresentation. Escalation attempts resulted only in canned responses and redirection back to call centers, with no accountability. DO NOT use Primo Water Delivery. Their 1-star reviews consistently report the same issues: missed deliveries, last-minute changes, no notification, and credits disappearing. I canceled my service. A company that cannot reliably deliver a basic necessity should not be in the delivery business.

Had some problems with our unit. Purologix got it fixed even after I thought it was still not…read moreworking correctly. They continued to come out and test the unit and explained everything, cleaned it, refilled it and reset the schedule for optimal results. These are great people with a great business. I can highly recommend them. The unit itself is the best on the market so don't hesitate to call them.

I like the equipment I like the way it fits my house. Russ was good with helping determine that…read moreit's reliable. Water is great. This is the second day. I've been waiting for a callback from a missed service call I'm about done with these people. Ironically, I saw a LinkedIn ad for a dispatcher I think they need more than a dispatcher. They need more techs. I am not calling them again it's likely that I may replace this equipment with someone else that understands the concept of missing a customers schedule and how important following up is. UPDATE The service outage was an anomaly. Several individuals were ill and couldn't be at work and one person could not successfully juggle everything. I received a call today. We've set up an appointment. I understand what went wrong maybe I overreacted a bit, but it was so different than my prior service experiences. I thought something had gone downhill permanently, but it looks like I was wrong.

Install a new water purification system! I was really impressed with the young man who came out to…read moreinstall it. It was definitely not his first time! He Did a great job all things considering there were so many things in his way! As for the value of a water purification system, I think if you're concerned about the water and drink as well as bath, etc. it was a great value. As I was very concerned about the quality of the water that I would be drinking!

Business Review: LHWS of NC - A Nightmare Experience If…read moreyou're considering Water Leaf of NC for your water filtration needs, I urge you to run in the opposite direction. My experience with this company has been nothing short of a nightmare--filled with lies, deception, and complete disregard for customer service. Deceptive Sales Tactics I hired LeafWater of NC to install a sulfur water filter for my newly purchased home. The salesman, Mr. Farr, knowingly sold me a system that was not capable of handling my sulfur levels. His water tests should have clearly indicated this, yet he proceeded with the sale, hiding the fact that the system wouldn't work. After installation, they instructed me to "run the system for two weeks" to allow it to cycle and function properly. That was a blatant lie. I later discovered that the system cycles in just 20 minutes--meaning if it didn't work immediately, it never would. They knowingly installed a useless system. False Promises & Poor Installation Failure to Connect the Refrigerator: Mr. Farr assured me they would connect my refrigerator water line. They didn't. When I called him about it, they said they would charge me an entire new installation fee to come back. Obviously, I refused. Delayed Installation: They scheduled my installation 10 days later than I needed it. When I found out the system didn't work, they scheduled another 10-day delay before attempting to fix it. Lazy Troubleshooting & More Lies: When the technician finally arrived, he claimed that two water lines were "flipped backward" and told me, again, to wait two more weeks for it to work properly. But as I already knew, the system cycles in 20 minutes, not two weeks! Useless "Process" to Avoid Taking Responsibility: After it was clear the system was faulty, they refused to take it back. Instead, they scheduled another technician visit 10 days out again, just to "read the panel." This was just another stall tactic. Customer Service is a Joke I called Water Leaf at least ten times, and every response was a robotic, scripted excuse. They refused to pick up the faulty system without first sending a technician--who, when he finally came, arrived in a car with no way to remove the system! When I explained this was pointless, he called his boss, and I received the same zombie response: "We have a process." Translation? "Screw you, we're keeping your money." Even Water Leaf's corporate office in Ohio attempted to intervene, but their calls to the Greensboro branch were ignored. That was two weeks ago--and Water Leaf still refuses to take back the filter. How I Finally Escaped This Scam Thankfully, I disputed the charge with my credit card company, which refunded my money and promised to take Water Leaf to court if they fight it. Today, I had a fully functioning sulfur filter installed by a reputable company (K-N-T-Co). Their installer confirmed that Water Leaf is infamous for being the biggest crooks in the area. To make matters worse, I found out that: Mr. Farr was fired from K-N-T-Co before Water Leaf hired him. This very house had a Water Leaf filter installed 7 years ago--and it was immediately returned! Mr. Farr was the salesman back then, too. He came here, recognized the house, knew the system wouldn't work, and still scammed me anyway. Final Verdict: Avoid Water Leaf of NC at All Costs Their sales team lies and hides critical information. They delay installations and repairs to stall customers. They refuse to take back faulty systems. Their customer service is worthless. I strongly recommend going with a trusted local company instead. If you're in North Carolina, stay far away from Water Leaf--unless you enjoy being lied to and scammed.

We had a whole house water filter installed in early November. Our city water had high levels of…read morechlorine (and other chemicals) which made showering abrasive. Amber and John had high levels of customer service and found a solution for us that would work the best. We ended up settling on a water filter with no softener. The master plumber Todd came out on time, and performed the job cleanly. One small part was missing, and the owner came right over to replace it to ensure the job was completed on time. So A+ on customer service. The water filter did an incredible job filtering out chemicals; it was unbelievable how much better showering and other living functions were with the filter. I am bald so I often get scabs on the top of my head, which was caused by chlorine drying out my scalp. No more! I had a fantastic experience with this company and would recommend for anyone looking for a water system.

From the owner: When you need emergency Raleigh, NC Plumbing services, call Clear Choice Water Solutions, Inc…read more immediately. Our technicians will quickly respond to provide the service you need.

Want someone that truly understands water? A company that picks up the phone and can explain their…read morerecommended solution, in detail, for the particular needs of your home and family. Stuart of Exquisite Air & Water is who you want to hire! We have used Exquisite Air & Water in two of our homes now. Our first home in Pittsboro on city water. Stuart came out, tested the water and his great understudy, Jeremy, installed a RO system under our kitchen sink and ran a RO line to our fridge. Our second home (Durham) is were his expertise shined! When we moved into our 25+ yr old home we got 3 quotes as we needed a new well pump, well tank, RO and softener (VERY hard water). We learned the hard way by going with a company that could "do it all" (with good reviews) as Stuart doesn't do wells and our choice turned into a nightmare. The newly installed softener head broke 3 x's thus causing a sulfur smell in our water as the lack of backwash contaminated the lines. Said company chlorinated and even replaced the softener fully, but could not remedy the smell. (Note: smell occurred only after softener head broke.) The kitchen RO tank was also not holding as much water as it could have and lacked pressure. New well pump fried as they forgot to ground it at the head. Back and forth and months of frustration we finally called Exquisite Air & Water for help. Stuart and I had many emails and phone calls determining how to proceed. His patience and knowledge a gift as we were distraught going through what I just mentioned. Under Stuart's discretion, kind and patient Jeremy placed a new easy to use softener system, carbon filter, and big blue pre-filter in. They even got our RO system to hold more water in the RO tank and have a more powerful stream at the sink. How we wish we would have gone with Exquisite Air & Water from the start! Fair pricing. Highly recommend!

We had a Pelican/Pentair system installed yesterday. Jeremy, the tech showed up on time with a…read moremask and was very professional and efficient. He had a helper, Noah, I think. Both of them did a great job and were very polite and respectful. They arrived when they said they would and finished in a fair amount of time. We are very pleased with Exquisite Air and Water Service and would highly recommend them. Their techs and service are outstanding. I know my profile says SanFrancisco CA, but I live in Fuquay Varina, NC

Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.

I called and cleaning was performed the same day. Service was performed well and extras were added…read more( sidewalk). It was good service for fee paid.

They are out of business and never referred us to someone to maintain out water filtration system.read more

This is our second time using Legacy plumbing, and there is a reason for it. Originally, our…read moreneighbor recommended them to us for a minor repair job. This time it was to replace our water heater - their tech Corey was really good, professional, and kind. They responded quickly for Corey to come out and give a quote and then a couple of days to do the job. We seriously couldn't have asked for a better experience all the way around. Highly recommended.

Just wanted to say we had a problem with our kitchen sink drain and dishwasher, also with our…read moregarbage disposal. Cory did a great job and solving and fixing the problem. Very diligent and informative. Thank you.