Honestly, I've never had a facial I didn't enjoy. What determines my rating of a spa has more to…read moredo with ambiance, my skin consultation, and the overall friendliness of the staff. The spa is located in a strip of stores behind the Olive Garden on Barrett Parkway. It is very difficult to find because there is no sign along the top of the building where other businesses display their names. There is a large banner in the window with the name, and it's beside a nail salon for your reference. I was especially frustrated trying to locate the spa the morning of my appointment. I was really early, but I couldn't find the place. I called the spa and left a message. Then I called again. Finally, on the third call, someone answered and gave me directions. I didn't really receive a skin consultation, and the esthetician didn't mention the products she used on my skin. The facial itself was different than the many others I've experienced. There were no steam or extractions included. (It would have cost $15 extra.) I only had one blemish, but I had really hoped it would be taken care of. In all fairness, I mentioned the extractions, but I took the advice of the esthetician to forgo that option...but I'm still annoyed by my pimple. Because I had a gift certificate for more than the facial was worth, the spa added a few extra services during my time. I was really impressed with the fact that they mentioned the discrepancy in price and compensated me with service instead of just pocketing the extra money. (I'm pretty sure that has happened to me before.) The esthetician was very clear about what I should expect my skin to look like (oily) for the rest of the day and instructed me not to touch it. I was also supposed to drink twice as much as I normally would. My skin looked great after the facial, but I DID miss the steam, since I typically have congested pores. The signature facial, then, would be ideal for people seeking a relaxing, nourishing facial but who might not have blemishes. They seemed to have some good specials, too, so it would be worth checking out their website to get a good deal!

This business is the most unprofessional business I have ever been to. First they sold me a gift…read morecertificate to one location that closed down the next week, then told me i had to use the other location on Barrett Parkway and would not give me a refund even thought they sold it to me knowing they were going to close down. Apparently they were evicted and after going to the location on Barret Parkway I know why. Very unprofessionally run business and unclean. The woman that did the facial must have been brand new cause she did not have a clue what she was doing. After complaining to the owner she got a attitude and was extreamly rude......Do not go to this business!!!

From the owner: Natural Beauty Spa Boutique is committed to be your best source of Skin Care Products in Atlanta,…read morefeaturing unique Dead Sea mineral products & treatments.

Bought a Groupon and got great treatment from staff and Meroda excellent masseuse. I'll go back…read more Quiet room, pretty office it felt very spa like.

I chose this spa because of the stars and I'm glad I went. The staff are very nice and welcoming…read more The first time I got a 1 hour massage and the second time 90 minutes. Medora' has a great massage technique.

I had an Amazing facial! The staff is so nice. I highly recommend this spa. I feel all their…read moreservices would be just as positive.

I got a custom facial done here with kyhlee, and she was amazing. Super knowledgeable, easy to talk…read moreto , super gentle. I kept trying to keep the conversation going so I wouldn't fall asleep haha. Super clean and relaxing spa. All of the staff are sweet.

I've been getting my under arms waxed here for a few months and just did my first full body wax…read more Everyone I've seen has been professional and fantastic at their craft of waxing. The price can't be beat for a full body wax!

Had a good experience the first time but this last time was horrible and the person who ripped my…read moreeyelid off was a very rude and unprofessional person. Just look at my eye lid after a week, sorry for the gross pic but hey this is what happened.

I had the same experience with this business regarding "expired" gift cards. First off, I received…read morethis gift card as a gift for my bridal shower. When we called to book an appointment, the woman on the line said she found my gift card, stated my name and the amount. Then after she saw the purchase date, proceeded to tell my husband that the gift card was "booted" out of the system. How was it booted out of the system when you just pulled it up? So I called, the woman then told me that there is an expiration date on the paper. There was no expiration date. Then she says, oh well in the fine print, it says you can't use it after a year. When I read the fine print, it mentioned that the gift card must be valid for a year from the date of the reopening of the spa due (April 2020) to COVID-19 virus closure. My gift card was purchased in 2022 so I had no idea that applied to this. If there's a one year "policy" the person purchasing the gift card needs to be made aware. Nonetheless, this business is essentially stealing money. Someone paid this business $80, all for nothing. That is stealing, I don't care how you look at it. On top of that, I am looking for a new spa to get massages I would've loved to try this business out to see if I could make it a part of my self care routine. But I will never spend my money here. I write blogs & create content for places people need to try while in Atlanta. I've seen quality customer service, and this place is just not it. I will make sure everyone connected to me knows what kind of business this is. Horrible.

Amazing! I went…read morethere for the first time today for a facial, and I was very satisfied with my experience! If you are a first timer, make sure you come early because there are some paper work they want you to fill out to better serve you. The receptionist was really nice. After I checked in with her, she showed me the bathroom, waited for me, and then showed me the locker room and my robe and slippers. The specialist that did my facial was Dawn. She was very nice and knowledgeable. She asked me some questions to get to know the routine for my face, and then she looked at my skin for my skin type. She did my facial according to my skin type and the needs of my face. She used different products and warm towels to clean my face. When she cleaned my face with the warm towel, she would put pressure on different spots to give me a gentle massage. I really enjoyed this part especially when she put light pressure on my eyes over the warm towel, it felt really good. At one point she gave me a steam treatment and at another point she extracted some of my blackheads. She also massages my upper chest, my arms and my hands. I don't really remember the order because the atmosphere was so relaxing and I was so comfortable that I was in and out of sleep. I will definitely recommend this place if you are looking for a facial that will meet your needs and satisfy your desire to have a relaxing time doing it!

I have been going to MAC for over 5 years now and have always been treated very well. Nyasia does a…read morewonderful Mani-pedi and the facials and massages are great.

BEWARE OF PURCHASING GIFT CARDS! I was really disappointed with my experience here. I booked a "day…read moreof pampering" months in advance and used gift cards toward the balance at the time of booking, and paid the remaining amount by credit card at that time also because my understanding was that the appointment needed to be paid in full in advance. The day before my appointment, I was suddenly told I needed to bring in one of the physical gift cards or I would have to pay the additional balance again. The salon stated they mentioned this over the phone at the time of booking, but I genuinely do not recall being told that. I absolutely would have kept the gift card had I known. More importantly, this requirement was not documented anywhere in writing. It is not in the confirmation email, on the gift card itself, or even in the FAQ of their website for gift cards specifically. I even had a photo of the gift card with the card number, barcode, and the name of the person who purchased it, but they would not accommodate in the slightest or even attempt to scan the barcode from my phone. What bothered me most was the lack of empathy and customer service. Rather than trying to help resolve the situation, I was simply told my options were to either pay or cancel the appointment. The facility itself is feeling outdated. I enjoyed the facial and hair services. The manicure/pedicure were very basic. For the same price, I could have had a more deluxe experience at a regular nail salon. This was supposed to be a very special day for me as a mom of two young kids, celebrating my birthday, and the situation unfortunately put a big damper on the overall experience. I understand businesses have policies, but clearer communication and a more customer-focused approach would have gone a long way.

FULL SPA DAY. Meeting Sandra (owner) was pleasant as I was trying to set up a full day of pampering…read morefor my wife on her birthday. Sandra was very responsive and gave me a personalized tour of the facilities. The attention to detail in each room was immaculate. She helped me understand what my wife will be experiencing throughout her day. NOTE: This review will be based on my wife's perspective as she went through the entire experience. The check-in process was easy. You sign a waiver and you let Sandra know which essential oils and theme you would like in each room. They provide you a robe to change into as you begin the spa day. You start off in the infrared sauna for 30 min., then a choice of deep tissue or swedish massage, then a body exfoliation/wrap, then you shower off, and then you end with a facial. In summary: PROS: attention to the little details throughout the experience (fresh roses, comfy robes, kind workers); resting area was comfortable with fresh fruit, lemon and mint infused water, and a selection of hot tea; the exfoliation and body wrap done by Sandra were very nice. CONS: the walls were so thin that you could hear conversations in the next room and the lawn maintenance outside (which wasn't a peaceful experience); Sandra had another person conduct the massage and facial (who barely spoke English) - she didn't do everything she said she was going to do in the massage (she was to focus mostly on the upper back area due to more tension being on the upper body, but didn't); also she started massaging the body facing up which lead to very little time on the upper back area; my wife, being the mother of our 3 kids barely gets time to pamper herself and has been hinting at needing a facial for awhile, when then"analysis" was done on her skin, there was a shriek of horror at how her skin looked (which didn't make my wife feel great about herself) and she felt pressured into a $25 up charge. For a total of $350+ for this service, I would rate this experience at 3.5. I trusted that my wife was going to be taken care of, which she was, but it's certainly not worth the price given all the cons.

Book an appointment ASAP! I had the best time at Spa Bolena and left feeling far greater than when…read moreI walked in. I had a Swedish massage and a deep cleaning facial with a face peel and my face looks and feels GREAT! I will definitely be coming back as the prices are reasonable and the spa was very clean. I can't wait for my next visit!!!!!!

Talk about false advertising. This is a ripoff…read more The internet tells you one price and when you go to use the services they have to charge you more and you have to become a member, Very bad service!

From the owner: Hand & Stone of Kennesaw, GA offers many services related to health and wellness. This page is…read moredesigned to help educate clients who may be unfamiliar with certain massage modalities or esthetic procedures which we offer. LaVida Massage of Kennesaw promotes health and wellness in an elegant, yet casual atmosphere where certified therapists are experienced in customizing treatments to your specific needs.

My three daughters got their back to school trims today with Liz. She was kind, gracious and…read morepatient with my wiggly girls (12, 7 & 6). All three absolutely love getting their hair washed and they felt glamorous after getting their hair blow dried. Masks are currently optional if you can show proof of vaccination.

This place is beyond awful I came in for a tone and bleach and color, they permanently put straight…read morepigment on my hair instead of hair dye and never told me, until i get to a new salon and they have to tell me they is no possible way this pink can come out of my hair. It's beyond disgusting putting faith in someone specially about your hair and them completely failing and never mentioning. I've had to call the salon twice they just keep saying there sorry...ok? No refund No pink out of my hair and my hair completely fucked bc of them. Liz was my hairstylist and you could tell she just didn't know what she was doing she was struggling the whole time like we were back in cosmetology school. I miss the old owner.