**PLEASE BEWARE** - I hired Mr. Polanco for my first home purchase inspection. When he got there he sounded professional and seemed to know what he was doing since he is fairly new in doing inspections. In my understanding inspections take 2 hours or more, he finished in 40-45 mins- I'll be honest the sellers had a lot of stuff inside the house which was a lil challenging but his job was to to at least move things around at least to see if it things functioned properly. When he finished the inspection we asked him how was everything and he mentioned 2 minor stuff (loose toilet etc.) he advised couldn't inspect the AC unit because it was blocked but reassured that house was in good condition. Fast forward I closed on the house and we find the house has ELECTRICAL problems plugs on kitchen , rooms, bathroom don't function. AC UNIT with excess condensation and totally damaged WINDOWS (they won't stay open and have holes which allows water to come inside when raining). I immediately contacted Polanco and he did not respond one week after he contacts me back (because I called my realtor) to re-inspect the house and to discuss how he was going to respond to this HUGE mess! He was shown everything in the house that was not functioning. Mr. Polanco said that he was going to send an AC Tech to service it and electrician and go from there (the coordination was also an HORROR he tried to send a handyman instead of an licensed ELECTRICIAN! . Ac was fixed and electricity - somewhat. HOWEVER he is not responding to fix the windows he is refusing, on the inspection report he just put they need lubrication! which don't make sense because they won't stay open and have holes how he did not listed that. He doesn't respond to my calls or text he so UNPROFFESIONAL disgusting - This has been a nightmare and a total loss we feel robbed! We trusted him and he did NOT did his job correctly we would've ask the sellers to fix or I would've back of from buying this house. read more