I have been here with my boyfriend/fiancé for at least 3 months. In the first 90 days, we have felt…read morewarmly welcome and most of the neighbors are very nice, even though we are a quiet couple. The rent is inclusive with all the utilities and they make it easy to apply and get approved. There are some current remodels going on, however, things are really great and it puts us on the corner of 25th Street in Downtown Ogden around all the amenities and fun, shopping, and access to public transit

AC "breaks" every summer...which is a little sus homeless people used to sleep in the stairwells…read more Residents themselves aren't bad.

I have to give a HUGE THANK YOU to HAILEE GALLEGOS!! She went above and beyond her job as a sales…read moreassociate. I had a personal issue that she was so kind to help me with. She is very helpful and understanding. I also want to give a big THANK YOU to Joe our maintenance manager for always being so kind and helpful as well. Sincerely, Misha Nunez

I would give nothing if I could. My Husband and I lived here for four years starting in January…read more2018 in building I the management was awesome attentive and helpful, any issue that came up was dealt with swiftly. in 2019 we moved to the other side of the complex into building J. It was nothing short of a F****** disaster from the get go, we moved in and found cat litter in bedded into the carpets the carpets were not cleaned like they claimed they did every time somebody moved out. Our cable never worked we paid for multiple things we never utilized we went without washers and dryers for weeks on end they'd come fix it and it wouldn't be fixed and wed have to wait more weeks and constantly pester for help, which resulted in nothing but disrespect and aggression from their maintenance clown. Our AC broke in August and it took two weeks to fix the issue and the cooler they used let off more heat than cold air so they moved it to the back door while we were at work and left our back door open all day with nobody home. Another instance our toilet in the main bathroom would constantly leak and we said multiple times how it needed to be replaced and the guys argued with us over and over again until one morning we woke up walking on water literally, our whole downstairs was flooded with toilet water, we called the emergency number and got no response (not surprised) so had to clean up and run out for supplies. when i called in the morning i was told they would get there when they could so I waited all day in a apartment that smelt like mildew, for them to say no one could come out until the following afternoon to clean and sanitize the place so they pulled the carpet up a little and put fans there which just made the smell worse. the next day i went to work and came home the bathroom had flooded again and they had used decorative brand new towels and my clothes from the laundry room which were in the washer!!!!! The point is unless you want to be treated with contempt never be be heard pay out the ass don't go here!!! save yourself the hassle and time. a month before moving out our 3 month old puppy was attacked while my husband held her by an aggressive Pitbull the complex couldn't care less. then six months after leaving they claim we never paid a security deposit and they cant find it when i have the paperwork. ABSLOUTE CROOKS!! they pay people do false reviews for incentives don't be fooled and don't waste your time paying to live here. They do nothing to update apartments or appliances and at this point they need it. they should fire the fake maintenance men and find someone actually capable of performing simple handy man tasks. you pay for pool and gym amenities the pool is closed 60% of summer because they cant balance it and they cant keep it clean and don't enforce even basic rules. You will order food and grocery's have them stolen off your porch. NO RULES are enforced you just have to shut up and follow theirs. Best of luck to anyone who chooses to live here. they are the most unorganized sneaky rude complex i have ever dealt with. Don't ever expect the office to be open and if they are don't expect help. there was no parking and i called the office to let them know a previous resident had just abandoned their vehicle i spoke with Aleesha multiple times and the car was still there 3 months and wouldn't be surprised if its still there. I would have to park across the car park and walk in the dark with lights that didn't work because no one can be asked to do their job!!! I don't believe in bashing online and leaving bad reviews but after dealing with this company and this complex for close to five years id hate for anyone else to deal with issues we did.

today I called their service line and they were GREAT! And so helpful!! I had an extra fee on my…read morerent, and had been scratching my head about who on my lease it was coming from. called them, got connected so quick, and they helped talk me through it and figure it out!! all within probably 10 minutes. super helpful super responsive.

all the people managing NoDoSaLa have been so wonderful to work with. our last management really…read moreneglected us and I can tell from the first month we will be taken care of with highland partners. From work orders or random questions I have gotten a response within a few hours. Alonzo has been such a wonderful maintenance caretaker, he's so respectful and helpful and really gives it his all. Very happy to be taken care of with an amazing team.

Staff is lazy the girl in there named janessa couldn't even send me a move out statement when I…read moreasked. Don't even waste your time moving here, they charged me a $500 deposit and the staff is so dumb they never put the deposit away and just left it on my account so upon move out they said I never paid one on top of that they charged a cleaning fee when I clean that apartment from top to bottom. They want to do inspections all the time of your apartment which is annoying I pay rent I don't need you in my space every single month. Then when we lived there the fire alarm would go off all hours of the night and the fire department would have to come out and it took 1-2 hours for them to figure out how to turn it off each time. Pretty annoying when you have to work the next day and have small kids.

I have no complaints. I've lived here for over a year now and anything I have had issues with have…read morebeen addressed immediately. The staff is always nice and efficient.

You need to stay away from this place…read more At the tour, they will make sure that this place *feels* like home, but that only goes surface level. They will do their best to make sure you know that this is not your home. You are there solely so they can take as much of your money as they can. Altair uses extremely predatory practices. Expect hidden fees. Expect rules to change on a whim. The lease agreement is chock-full of questionable at BEST clauses and provisions. Don't pay the non-refundable fee to see the lease. They will take as much money as they can from you, and the carefully worded, predatory lease agreement will enable them to do so without any repercussion "as per the lease agreement". You'll come to realize that the difference between a reasonable clause in the lease and a predatory one is often one word or sentence slapped on at the end of a long definition, or at the end of a section. Stay away. In our lovely modern era, the only consumer "protection" we as normal people seem to have is to warn others in reviews like this one, hoping those who come later don't get as screwed over as us. We have had nothing but grief at this place. Save your money, save your sanity. Just so you know before you waste your time; pet fees are ~100$ a month per pet, trash and other "shared" utilities come out to about 70$ a month- it fluctuates. The non-optional "internet package" is $150 a month. You cannot store anything on your balcony PERIOD. They do not give you alternative storage solutions either unless you want to buy a 100$ a month garage with a typically long waiting list. In the lease agreement, they can enter your home for any reason at any time, with or without your consent or knowledge before or after the fact. They will take as much of your security deposit as possible "as per the lease agreement", even if you do everything to the best of your ability.

this is one of the few properties that you can really count on. There amenities are great,…read moreeverything's functions. Maintenance is always on top of every thing that you would need. And the Management team is on top of it and very easy to talk to! Very friendly community I have loved living here.

Karley is awesome! She's super understanding and helpful when issues come up. Same with Jeff and…read morethe maintenance team. It's been nice living here. My only complaint is the parking seems to not be monitored, which feels unfair to those who pay extra for covered spots. Super small tho!

since they deleted my view on google i figured id leave this one since they can't delete them on…read morethis app. This apartment complex has been by far the worst place i've stayed. Starting off strong with 2 days after moving in, my washer flooded the apartment. they were quick to replace it- management was great! And then they changed management, which seems like a usual thing for this complex. the new management is beyond terrible. I had a court case with a sex offender living in the apartments and being around my child. i brought my concerns to the apartment complex as it is against their lease for a sex offender to live there. i brought to their attention that their address was listed on the sex offender registry to prove he lived here with messages from him stating that as well. The lady in the office basically gave me a " what do you want me to do about it " response. After several times of going back and forth on this matter i asked who she reported too, to talk to someone higher than her about the issue- to which she refused and said " she didn't know who was above her and if anyone had a complaint about her, she handles it " The people the sex offender was residing with are still in the apartments as well and when i said hey he's still living here, they said they needed proof and the registry was not " proving anything " i said you have cameras, or i can take videos when i see him? and she responded with unless she physically sees him then they won't do anything- which is beyond absurd that you take no precautions or this issue seriously when it's stating in your lease that they cannot live here. Secondly, after that- apartment management has been repeatedly harassing with threatening to tow visitors cars specifically for my apartment on several occasion- stating they cannot park in my spot i've paid for but when they park in guest parking they tow their vehicles for not having a parking permit or registered to the apartment. The trash valet that i pay monthly for since this incident has happened, has picked and chosen when to take mine out- when i called the office about this issue as i had ring video footage of, she responded with " they didn't come that day " but i can see them grab my neighbors trash... I've called about my water heater being out and it took them 2 days to respond to come and fix it, 2 days of which i was without hot water. They also discuss leasing and tenant information with people/ family members who are not on the lease. The way this company has executed and handled this situation is digusting. Good place to live if you don't have kids to worry about, and don't have people who come visit you at your home. Another thing to add about them towing cars and not having an issue with towing my vehicles, or visitors vehicles. I went to the office about someone repeatedly parking in my paid parking spot. to which she did not call the tow company, but simply called the other tenant to move their vehicle. i solely believe this is in retaliation to me fighting with them about allowing a sex offender to stay here while it's against their leasing terms. not to mention if you would like to get ahold of the office during office hours, they pick and choose when to be there, and when to answer the phone. Right before this has happened i waited in the office for several hours during business hours to give them my rent check, and no one was there for the remaining of business hours. they tried to give me a late fee to which i said i had documented i had been there during open hours and no one was there to give it too, only then did they not press the issue for an added additional fee. your lights in your house will turn on and off, and when you bring this issue to their attention they do not respond

Me and my family have lived here for almost a year and we love the location the apartments are…read moreright next to smith's and we can literally just walk there when needed. It's also next to literally everything you would need. Like great clips, message, cafe Rio and pizza! The lay out is perfect and the closests are huge. Also they are new so everything feels new especially the appliances! The staff has done great adjusting with the covid restrictions so even though they are a bit under staffed for how big a place this is they some how still pull all the necessities off. We've really enjoyed living here.

I love this place, the management is so friendly, especially Lareen P. she consistently goes above…read moreand beyond to make me feel important and cared about. She is very knowledgeable and is always willing to help resolve my concerns. Lareen made moving in such a pleasant experience. Professional, easy, customer Service.

There was a lot of burglary in the parking lot, and the management won't do anything about it…read more Also, one of my coworkers who lives here had his neighbor shoot a shotgun through his floor! The worst part was that management DENIED IT EVEN HAPPENED! Needless to say, this community is very unsafe and the management was very toxic. DEFIANTLY DO NOT RECOMMEND!!!