We rented 10 tuxedos from this place for my sister's wedding. We picked up the tuxedos and they just didn't seem clean to me. We had no time to argue but now I wish I did. They gave them to us in disposable dry cleaner bags. No bag with a zipper like every other wedding we have been in.
1. My dad's vest was missing a button. Plain as day missing the button. Then the jacket had two old business cards and other cards in it as if it wasn't clean.
2. My younger son's pants were about 6 inches too long for him. My mom had to hem them.
3. My older son's pants were too tight in the waist.
4. My nephew's shoes were supposedly a 9 but when measured against his other size 9 shoes were about 3 inches smaller in length. Then the shoe laces were two clearly different shoe laces - one very thick, on very thin. Also his pants were frayed at the bottom.
My brother in law had to go back to the store to rectify the situation. They had to give us new shoes for my nephew in a different size. Luckily they were wearable. They gave us an extra button for my dad's vest and then a replacement.
All the tuxedos seemed dirty. They were just not clean looking.
There is no way we should have been dealing with this on the wedding day. Never would I ever use this place again or recommend it to anyone. Tuscany Falls you should stop as well. read more