Excellent selection and very fair prices. We found a…read morebeautiful wedding ring - unique, one of a kind ring.

It's very evident why they are going out of business. All of their pieces are massively overpriced…read more They also have quite shady business practices. I was quoted on a chain that was 60% off. At that case the girl told me one price then didn't add things up correctly. Apparently it was my fault for not adding things in the way they would have. They try to one over you. The chain based off their word was 60% off. The store did an additional 10% that day for the sale. I'm mad at being told one thing from the employee near the case and then when actually rang up and my card run it's $45 more. Can you not honor your quoted price? A mistake on your part shouldn't be one made on mine.

My family has been going to Sullivan's S&S for as long as I can remember. In fact, my dad actually…read morepurchased my mom's engagement ring here. If service with a smile was ever exemplified by one place, Sullivan's S&S would be it. The staff is incredibly knowledgeable and the selection is awesome. I couldn't imagine buying jewelry anywhere else.

Visited store to see gentleman to evaluate my estate jewelry for re-sale. Was met by two women and…read moretold he was not in. The ladies looked though the glass top of my jewelry case for a few Seconds at over 250 different pieces of jewelry inside and made the quick analysis. "This is all promotional grade and he won't accept". Never did they raise the lid and look at individual pieces. I was so Humiliated. Very loud comments and people in store! Staff should be more polite to clients. I was snubbed and rudely treated. Another jewelry store enjoyed looking at my pieces and a deal was made!

Had an amazing experience from start to finish working with Staci on a custom wedding band for my…read morehusband. He loves the ring and was impressed with the quality of the diamonds. Staci is exceptionally knowledgeable and easy to work with. Can't recommend her and Sullivan's jewelers enough!

I will recommend this store to anyone who asks! Krista was amazing in helping with a repair, and…read morethe final product was even better than when it was originally purchased from Jared's. We bought a new ring as well, and are very pleased. We look forward to working with their custom design team in the near future.

I Went engagement ring shopping back in March of this year, and finally proposed this week (so I…read morecan finally leave a public review). Looked at 4 different stores that day, and saw plenty of nice rings. Price was definitely a factor, but the expertise and quality of service provided by Christian at Reed's was critical to my decision. His professional approach didn't come across as salesy, and his knowledge of rings helped me feel confident in the one I chose. Shoutout to him and the rest of the team for helping me find the one! (She said yes, of course)

P H E N O M I N A L service from this establishment…read more Currently, I live in Georgia but my family lives in Melbourne. Christina L. had provided me with the most top notch service as a jeweler from the moment I walked though their entrance. The warm hospitality and knowledge made my selection much easier which took away my stress. With little time and being away, she was able to handle the logistics and ensure the ring was there on time for my pickup. After 25 yrs of marriage, I was able to provide my wife the gift she deserves. Thank you Christina and Reeds Jeweler for everything you have done on my special day.

How refreshing! Real service. Diagnosed and repaired my watch while I waited, at a very fare price…read more Nice clean store too.

Every time I bring my jewelry to Palm Bay Jewelers for repair it comes back even better. Thank you…read morefor caring about my jewelry as much as I do. Very professional and great prices. Very very friendly staff .

Got a loan on our AR, got exactly what we wanted for it. Devan was super helpful, told us of some…read morerange options in the area we were not aware of. Small store but very clean and orderly. Highly recommend.

Terrible customer service. No acknowledgments whatsoever of customers wanting some service. Staff…read morehad attitude.

Damon's was recommended to me from a jeweler in Viera because a prong on my ring was severely bent…read more We walked in, he immediately assisted and we were there MAYBE 10 - 15 minutes and he had it fixed. We are so thankful and we will definitely go back if/when it bends again.

Damon took care of a broken chain for me, he fixed it so quick and for such an affordable price…read more The chain looked even better than when I first got it!! On top of that he such a friendly and kind person, highly recommend!!!

The female that attempted to help Me…read moreWas slightly rude plus for 11.00 this broke as we bent it around ring. I'll never go back

Brought my watch in for a battery charge. Gentleman that helped me was very informative and fast…read moreand efficient! Worth the trip to the mall!

I've was a return customer for years, they took care of me until recently. The Doctor apparently…read morecan decide at will how long your prescription is valid, "based on your relationship with the doctor" and because my last exam was 2 years old they wouldn't sell me glasses. However, I've heard them telling other customers, to include myself in the past, they can use your existing prescription for up to 5 years. Theres plenty of other, customer friendly, services online for glasses. LensCrafters is in a dying business model. Save your time and money, avoid this place. 10 year customer moving on

Great customer service, she was very helpful. Nice sales & deals. Jewelry selection could have more…read moreof a variety. Nice store layout. Clean but could've been a bit more organized, it was the holidays tho. Seemed well staffed. Plenty of parking. I'd return.

Zales usually has some great deals! You can often get diamonds for $20, check every holiday they…read moreare great like that. They also clean all jewelry for free and can look at it and sign off on our ring warranty. They helped me replace a chain for under $20. The girls that work here are VERY nice and work with you hand and hand its really a good store with good people working for them.

AWFUL, AWFUL customer service for Zales.com…read more Zales Merchandise might be fine and their in store associates friendly as well but beware if you purchase something through their website. I don't know if it their IT system, policy or the fact that I paid through Paypal but I am currently in the midst of a two week Ordeal of trying to get a refund. I placed on-line order on the evening of Dec 16th and an hour later called their 800 number to cancel. I was told by the representative that would be no problem. Two days later I got an email that the Item had shipped and my card was billed. First off it has been my experience that most other companies for in store shipment pickup nothing is billed until the customer picks up the merchandise. I immediately called the 800 number again an explained the situation and was told since it was shipped they could not credit my account. I would have to go to the store to pick it up and then the store could issue a refund as return. I then drove the store when the merchandise arrived. The Sales associate brought the merchandise out but said the invoice said no refund and system would not let her. She then was nice enough to call Zales.com and after awhile it turned out since I paid with Paypal they could not issue a refund. I was instructed to take possession of the merchandise and then send it back to them. So again I was given Misinformation from the Zales.com and wasted an hour during Christmas shopping with no refund. As of Today Jan 5th no refund nor had the store even sent the merchandise back to their fulfillment center. Not even could a Zales.com supervisor issue me a refund as that must be done by the fulfillment center when they get the merchandise for which I never took possession. While the supervisor said she will call the local Zales to make sure it was shipped tomorrow and call me back to confirm, this whole experience has left me with a bad taste for the way this company handles customer issues.