Sullivan's is amazing. We will absolutely be back. They listened to us and what we wanted, and we…read morecouldn't be happier with the end result!

Had an amazing experience from start to finish working with Staci on a custom wedding band for my…read morehusband. He loves the ring and was impressed with the quality of the diamonds. Staci is exceptionally knowledgeable and easy to work with. Can't recommend her and Sullivan's jewelers enough!

My wife Laurie and I have moved over to Diamond Brokers of Florida for most of our needs. The…read moreprices are competitive, but the service is what keeps us coming back is Jannie herself. Jannie has become a great friend and that means a so much when it comes to trust. Definitely give her a visit when someone special needs that special gift

Amazing service, selection of jewelry and great prices! The custom designs were absolutely…read moreperfect! Even better than I imagined. I have been taking a lot of my friends to this store and they are all as happy as I am.

Update your website. The hours on the door do not match…read morethe hours on the website. Got there at 2:10 PM Wednesday August 26th and the door was locked, lady who works there wouldn't even look up from the glass she was looking down at. No wave, acknowledgment, nothing. Not with a customer. At least wave me away Jeeze

The staff at Steven Jewlers was very knowledgeable and helpful. I needed a lobster claw placed onto…read morea vintage necklace. The staff was able to get the material and new piece added on and a very reasonable timeframe.

Although I ended up going somewhere else to have my watch batteries changed, this was a good…read moreexperience. There were plenty of sale people, so I did not have to wait at all. The man I talked to seemed friendly and took his time talking with me. So many associates rush customers this time of year. He did fix one problem I had for free; I had inserted the battery incorrectly. He showed me the proper way. He also looked at another watch I had, and pointed out there was a small plastic piece missing. He demonstrated what the piece did and why it was so important. He told me he couldn't fix that one unless I brought the piece in. I had two other watches (yes 4 total) that just needed batteries changed. I don't know if the batteries were more expensive, or their prices are higher because of their staffing & classy booth. I was quoted $18 per watch, but given the assurance they would be ready quickly. I told him I really appreciated his help and educational tips, but that I would be looking elsewhere to have the batteries changed. He was fine with that, not at all snotty or rude. So he basically flipped a battery for free, pointed out a missing thing on another watch, and gave me estimates for the other two. It is exceptional to get this level of service before committing to a purchase. They seemed very professional. This man was obviously an expert. I would return to at least get estimates on repairs before I went elsewhere. Their counters were clean and well-lit.

I brought my necklace in for repair on Saturday and was told it could be fixed that day if I waited…read moreabout 40 minutes. Since it was already around 5 PM and I had to leave for work, I was told to come back Tuesday, since they would be closed Sunday and Monday, and it would be ready for pickup. When I returned Tuesday, the necklace was not ready. More disappointing was the attitude of the employee working. Instead of explaining the delay, she responded very dismissively with, "But did I call you? No. So it's not ready," and acted as though I shouldn't have expected it to be ready without receiving a call. I was following the instructions I was given on Saturday. I completely understand that delays happen, but there was no reason to speak to me so rudely or make me feel like I had done something wrong by returning when I was told to. At this point, I'm also uncomfortable that my necklace is still in their possession given how poorly this was handled. Very disappointing customer service experience and I hope management addresses communication between employees and how customers are spoken to.

Mary in the Bedding Department is awesome…read more I was looking for a new comforter and she couldn't have been more professional, knowledgeable, friendly, and it was the first time since I can remember where a store clerk approached me to see if I needed help.

We went there with a friend yesterday afternoon; the place was well-organized and had a good…read morevariety of items at reasonable prices, but the downside is that the staff needs better training. I wanted to try on a pair of pants and told the sales clerk so, but we were kept waiting for over half an hour and no one ever came to unlock the stupid fitting room door. When I was leaving, I mentioned it to the guy at the checkout counter; far from helping, he just said he had tried--as if we'd asked him to crack a safe. We left, and I don't think we'll be back.

*Excellent repair on my treasured Italian gold chain bracelet!!!!!…read more I never take my bracelet off except to clean it. I have had it for over 12 years. I was devastated that three different areas on the bracelet with fragile strand links were popping loose, and jabbing me. I knew that it would be expensive to replace the gold, and to repair it. I read the reviews for Reeds Jewelers In the West Melbourne, Florida mall. I took the bracelet into the store, left it with Rahim Khurami, Repair Manager, and the jeweler looked at it and I was called with the cost. Three weeks later, I went to pick it up. It's like a new bracelet! I cannot express how thrilled I am with the job that was done! Thank you to the amazing jeweler who repaired my bracelet. Thank you to Rahim Khurami -Jewelry Repair Manager, who took my so loved bracelet, was incredibly professional,and reassuring that it would be well cared for, and repaired well!! His Assistant, Christina, spoke to me on the phone a couple of times when I called to inquire on the progress. She was very professional and kind as well. You definitely get what you pay for in this store!!!! G. Lynn Justice

I Went engagement ring shopping back in March of this year, and finally proposed this week (so I…read morecan finally leave a public review). Looked at 4 different stores that day, and saw plenty of nice rings. Price was definitely a factor, but the expertise and quality of service provided by Christian at Reed's was critical to my decision. His professional approach didn't come across as salesy, and his knowledge of rings helped me feel confident in the one I chose. Shoutout to him and the rest of the team for helping me find the one! (She said yes, of course)

Wonderful Shop with many stores We have a booth there for…read moreantiques and home made wreaths

Fine antique mall. Very clean and the vendors will change things up every so often to keep their…read morebooths looking stocked with interesting items. I only visit here occasionally, but each time has been a pleasant experience, and I've never left empty-handed yet. The staff here are very friendly and welcoming. Prices are good, most of the time, but that's solely at the vendor's discretion. Regardless, it's great to see what oddities show up with each new visit.

This wonderful little shop just opened a week ago. Owner Mervat is lovely and very knowledgeable…read moreand has a charming store with a unique concept. Most items are very reasonably priced and there are little treasures, especially jewelry, but also ceramics, art, and a bit of everything in a small back room, from furniture to chess pieces. Don't miss her unique collection of art painted (gouache) on papyrus. Mervat will even sign or paint your name in hieroglyphics, free or for a small fee! This is not a run of the mill antique but an experience in its own right. Check it out! I hope they make it, because mall rent is steep and I'm already a fan after one visit. I will be back very soon. Congratulations, Mervat, on this terrific concept and cozy space! Best of luck!

My husband bought this beautiful sapphire and diamond ring from Peter Indorf about 12 years ago, so…read morewhen I needed to get it resized I hoped to bring it back to him. I found out that he has since moved from New England to Florida, but I called him anyway to see if there was any way he could still do the work. He said he'd be happy to resize my ring, and promptly shipped me a sizing tool along with a return shipping package. I just got the ring back, and can report that he did a fantastic job. Peter was very easy to deal with, very responsive to my questions and concerns, and the work I requested was completed for a fair price and within a reasonable amount of time. He even included an updated appraisal for the ring. I recommend him without reservation to others, whether they are in his neighborhood in Melbourne, FL, or shopping online.

My wife and I have been married for 35 years. Peter crafted our wedding rings from a concept that…read morewe literally scribbled out on a piece of scrap paper. We never (well, very seldom) took them off over all those years and both had shown some wear. We sent the rings to Peter for restoration and the results are spectacular! We feel like newlyweds again. And why not? The rings and engagement diamond sparkle like new. Peter was as helpful today as he was when he originally designed the rings . I am sure that if they start to wear out again in 35 years, we'll be sending them back to Peter Indorf again. He is not just a jeweler, but a true artisan.