Sullivan's is amazing. We will absolutely be back. They listened to us and what we wanted, and we…read morecouldn't be happier with the end result!

Had an amazing experience from start to finish working with Staci on a custom wedding band for my…read morehusband. He loves the ring and was impressed with the quality of the diamonds. Staci is exceptionally knowledgeable and easy to work with. Can't recommend her and Sullivan's jewelers enough!

Mike is such a sweetheart. He surpassed my expectations. I am so happy with the work he did to fix…read moremy ring. Highest quality of work. He cares about his work and it shows. I could not recommend Mike more. I will be back!

10/10 recommend! Great customer service, unbeatable prices, and outstanding work! Came here to get…read moremy engagement ring sized down & im so happy I did! After being turned down from multiple places Mike was able to size my ring down & give me a great price as well! I highly highly recommend Mike for all your jewelry needs! He isn't money hungry like a lot of places and made me feel very welcomed from the moment I walked through the doors.

Great hidden permanent jewelry spot. Terry just moved suites and is working on something BIGGER and…read moreBETTER. She is the sweetest lady and makes the time while getting your permanent jewelry done FLY BY. I felt very comfortable asking questions and relaying preferences. Great options for permanent jewelry. Be aware of her new address!

From the owner: Be The Spark That Lights Up The Room Our Permanent Jewelry…read moreis a chain that our jeweler custom fits and welds closed. Because the bracelet is welded closed, it doesn’t have a clasp, creating a seamless piece of permanent! The process is painless, easy and fun! We are Brevard County's original permanent jeweler.

We have been going to The Jewelry Store for years. The owners are great people…read more They have designed pieces for us, repaired other pieces and we have purchased many beautiful jewelry pieces from them. We trust them immensely. Highly recommend them.

I LOVE The Jewelry store. Been going to this shop for years for Jewelry Repair & new and custom…read morepieces. The reason I won't go anywhere else, both Tony & Denise are always transparent about everything and never price gouge. Before my dad passed he was a jeweler so I know what things cost and they have always been fair & friendly.

Although I ended up going somewhere else to have my watch batteries changed, this was a good…read moreexperience. There were plenty of sale people, so I did not have to wait at all. The man I talked to seemed friendly and took his time talking with me. So many associates rush customers this time of year. He did fix one problem I had for free; I had inserted the battery incorrectly. He showed me the proper way. He also looked at another watch I had, and pointed out there was a small plastic piece missing. He demonstrated what the piece did and why it was so important. He told me he couldn't fix that one unless I brought the piece in. I had two other watches (yes 4 total) that just needed batteries changed. I don't know if the batteries were more expensive, or their prices are higher because of their staffing & classy booth. I was quoted $18 per watch, but given the assurance they would be ready quickly. I told him I really appreciated his help and educational tips, but that I would be looking elsewhere to have the batteries changed. He was fine with that, not at all snotty or rude. So he basically flipped a battery for free, pointed out a missing thing on another watch, and gave me estimates for the other two. It is exceptional to get this level of service before committing to a purchase. They seemed very professional. This man was obviously an expert. I would return to at least get estimates on repairs before I went elsewhere. Their counters were clean and well-lit.

I brought my necklace in for repair on Saturday and was told it could be fixed that day if I waited…read moreabout 40 minutes. Since it was already around 5 PM and I had to leave for work, I was told to come back Tuesday, since they would be closed Sunday and Monday, and it would be ready for pickup. When I returned Tuesday, the necklace was not ready. More disappointing was the attitude of the employee working. Instead of explaining the delay, she responded very dismissively with, "But did I call you? No. So it's not ready," and acted as though I shouldn't have expected it to be ready without receiving a call. I was following the instructions I was given on Saturday. I completely understand that delays happen, but there was no reason to speak to me so rudely or make me feel like I had done something wrong by returning when I was told to. At this point, I'm also uncomfortable that my necklace is still in their possession given how poorly this was handled. Very disappointing customer service experience and I hope management addresses communication between employees and how customers are spoken to.

My family has been going to Sullivan's S&S for as long as I can remember. In fact, my dad actually…read morepurchased my mom's engagement ring here. If service with a smile was ever exemplified by one place, Sullivan's S&S would be it. The staff is incredibly knowledgeable and the selection is awesome. I couldn't imagine buying jewelry anywhere else.

Visited store to see gentleman to evaluate my estate jewelry for re-sale. Was met by two women and…read moretold he was not in. The ladies looked though the glass top of my jewelry case for a few Seconds at over 250 different pieces of jewelry inside and made the quick analysis. "This is all promotional grade and he won't accept". Never did they raise the lid and look at individual pieces. I was so Humiliated. Very loud comments and people in store! Staff should be more polite to clients. I was snubbed and rudely treated. Another jewelry store enjoyed looking at my pieces and a deal was made!

I never actually used the business b/c they were unable to repair my watch. However they replied…read morepromptly to my request and graciously steered me in another direction. I appreciated their willingness to help which spoke well about them. Thank you.

I've done business with Wheeler Dealer for many years, they are always fair when I need them…read more Excellent communicators, honest about their pricing and pawn valuation, and carry some interesting items.

I had moisture in my watch....took it to Watch World. They…read morewere unable to repair it, but took time to explain the problem and made good recommendations of what to do. Very kind...very informative.

Despite the good service, these batteries are crap. I've had to replace them twice; both sets died…read morewithin 6-8 months. Normally batteries for these particular watches last for years. Both Jessup's Jeweler (downtown Melbourne on 5th) and the Jewelry Doctor (Eau Gallie & Highland) still replace batteries for $5 each. I will never return here for batteries, but may shop for jewelry or watch-bands. It's disappointing because he was very friendly & efficient, but in the end that only goes so far.

Recommend this jeweler. Used him several times to repair the clasp on my gold chain and change…read morebatteries on my watch. Good work and reasonable prices.

I hate when I break something I love but its actually a pleasant experience coming in here to get…read moreit fixed. The owner is the nicest and funniest man and so is everyone else I've ever encountered behind the counter. This is truly a gem of a small business that I'll continue to support as long as they are around.