This company was timely in scheduling and during the cleaning operation. The carpet looked…read moreexcellent when he was finished. Truly quality work at a reasonable price. I will certainly use them again and recommend them to my friends.

Used Knight's multiple times now …read more... Recently, had work office cleaned and 1st floor of my home. On time, clean and neat - timely. Results are stellar - price better than competition that I tried! Truly good company to work with. J. Moore

Elite was so prompt in their service - they came 24 hours after I called to request service They…read morewere on time, respectful of pets in the home, and did an amazing job! We are so thrilled with their quality and customer service!!

My goodness, these guys are very efficient,friendly AND the carpet looks brand new! Willie was in…read moreand out, gave me some tips on keeping a clean carpet then left with a smile. I will keep this business as a go to!

They do great work and very quickly they did my cabinets and they have held up for yearsread more

Amazing painters! I've used them three times already. They use high quality paint, their work is…read morevery good. They brought all of my cabinets back to life. (Well almost all, I have a few bathrooms left to do). Thank you so much for everything. I recommend you every single time!

Unable to remove all stains from living room carpet and hallway and charged full price. Offered to…read morecome back however the solution to remove the stains was toxic to pets.

This is our first experience using Downey's Carpet Care of Granville in our home, although my mom…read morehad stuck by the Downey family cleaning business for many years. It didn't take much convincing for us to go with them for our carpet cleaning. We were extremely pleased with the entire process. Scheduling online is very convenient, and John follows up with a confirmation email and a reminder email. John and Kevin were on time, courteous, and were careful with the equipment around corners, etc. Our carpet looked so much better after their cleaning process. We would definitely have them back for any other carpet cleaning needs.

The process from booking online to the actual cleaning was seamless. Great communication about the…read moreappointment with updates. The cleaning was excellent, he was very knowledgeable and great customer service. I highly recommend.

I spoke to Jason at this company about cleaning my carpet pet removal. I told him if I decided to…read moreuse his company I would call back if I felt like my cleaning did not work. Called later left all my info and no return call. I again left all my info again. Jason called said he had been away. He told me he would order the chemicals needed and come the following Saturday at 9am. i said perfect see you then. Sat came no Jason. He said I was supposed to text him my addres. Don't remember that but you would think he would have followed up to get it for his appt he schedule. Proper business practice. I took off work, cleared the room. I feel like my one room wasn't enough money and he just didn't want to do the job. Very disappointed in this company and would not recommend. Also you can never speak to anyone you have to leave a message And don't carry the proper chemical. Not prepared at all and absolutely not dependable.

Called Company due to an odor from elderly cat missing the box. Curtis found the spot, cleaned and…read moresealed the basement. Came back after i found a secondary location in a unique location. House is completely odor free. Great people; highly recommend them.

I don't know when I have ever had such amazingly quick and thorough customer service! I had an…read moreunknown leak in my basement and Curtis was super responsive and came right over to my house right away and helped assess the issue with a free estimate. As I was not home at the house, he found my dehumidifier and plugged it in and got that going. Should I have need for his service in the future I would definitely call!

Ken Doctor is awesome! I love his cleaning process - hot water deep extraction and rakes carpet…read more Looks brand new. He was also able to get paint off the carpet from a recent renovation & cleaned area rugs as well as oriental. Very satisfied!

Highly recommend! Fair pricing and excellent results! Just had brand new carpet installed and my…read moredog had an accident. Ken was able to get the odor and stain out! Thank you Ken!

We had two showers we wanted old, dated tile removed and new, large profile tile installed. The…read moreshowers were simple and straightforward. Carifa supplied the Schluter materials and installed them (Kerdi Board wall substrate behind the wall tile and Ditra Uncoupling membrane under floor tile). These are without an equal. There was a lack of communication during the home visit to prepare a quote. It was disappointing. We almost cancelled the entire project with Carifa based off that experience. The Owner, Joe, got involved when I called the Carifa office after no response from the salesperson. Joe listened to my experience, took over preparing an accurate proposal/quote. An important detail to note: each homeowner is responsible to select and purchase any tiles and certain Schluter products like edge or transition profiles. You can work with any supplier you want. The salesperson will steer you to The Tile Shop. They said they used to work at The Tile Shop. We had already purchased our wall and floor tiles from Floor and Decor. Carifa's salesperson started telling me we had purchased factory defective materials and subpar materials; something that is not true at all!! We had not picked up the tile from Floor and Décor yet so they did not "see" our materials but made these disparaging remarks. Why did we continue with Carifa? Because they used the Schluter products and had the installation craftsman. After getting past the preconstruction details Carifa sent Paco who prepared the areas where work was performed by covering all floors and furniture with protection. The same day Paco demolished and removed all the existing wall tile and materials down to the framing. Paco is a hard working, focused worker who kept our home clean during the demolition phase. No dumpster was provided during demolition and demolished materials were piled on our driveway until a dumpster was delivered a day or so later. After demolition Jack and Pedro arrived to complete the prep work and begin installation of the Schluter wall and floor products. I recognized quickly that Jack is a talented craftsman understanding that the products being installed under the finished tile are key to the final product. Jack kept us informed with everything he was doing including asking for our input regarding installation preferences. I cannot say enough good things about Jack. After he completed all the installation Carifa advertises they perform a "final walkthrough." It's also in the proposal. Jack completed all installation on Wednesday February 25th. On Tuesday of the following week, March 3rd, I had no communication from anyone at Carifa. There were a couple things that Carifa did not perform; sealing the grout that the proposal said would be performed 96 hours after the tile was grouted and reinstalling our toilet removed to install new floor tile. I reinstalled the toilet. I emailed Joe at Carifa of these items and asked for a (credit) for the items not performed. I never got a reply. On March 3rd I contacted Tom, Carifa's project manager, and asked for a status update and requested a date for the "final walkthrough." Tom came out the next day, Wednesday March 4th; one week after Jack had completed all installation work. Tom acknowledged that Joe had received my request/email for the deduct for work not performed and forwarded it to Tom. He spent a few minutes (literally a few) looking at both showers. Having performed hundreds of similar "close out final inspection walkthroughs" on projects I was ready to bring my Carifa experience to some closure. 3 weeks after the "final walkthrough" I received a final invoice that did deduct what I had requested. I promptly (the same day) paid the balance due. There has been no "thank you for your business" nor any communication from Carifa whatsoever. Here's my point: people who choose Carifa are going to pay a premium price for the privilege of having work performed. Carifa may use the finest materials available and have craftsman like Jack installing materials, but when everything before and after Jack is bush league and amateurish it sours the experience and make no mistake about it: you are paying for service too. The bottom line: would I choose Carifa again? Maybe. Having more 4 decades of high end construction experience I have not often been "the customer" but I know what a customer is. I moved forward with my eyes wide open hoping I would get the end result I sought after: two showers that will provide years of trouble free use. I believe I received that. Each person who has read this far will need to make their own decision. Lots of Yelp reviewers did not have this experience. My Ratings: pre and post construction experience gets a One (1). The installation work performed by Paco, Jack, and Pedro: I give Jack a 10, but Yelp limits the highest choice to 5 out of 5. Overall Carifa gets a generous three (3).

We were having 2"x 2" tile installed . There was a small installation error and the new additional…read morereplacement tile was from a different lot and the colors didn't match. Joe assured us that he would rectify everything , which he did without hesitation. We decided to go with the 18" x 36" tile which was a better color match and do an envelope design on the floor. It turned out better than we could have imagined. We are extremely happy with the craftsmanship and professionalism of all the workers and would definitely recommend Carifa Tile. Description of Work: We had the shower seat torn out and replaced with granite. The seat front, sides and shower basin were removed and replaced with tile. Two grab bars and three shelves were installed.